Altcointrader Reviews 

169
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I am wring this review as a happy and satisfied client of Altcoin trader I am wring this review as a happy and satisfied client of Altcoin trader. Not once did i have a query that was never resolved... See more

Company replied

Rated 4 out of 5 stars

The support from the AltCoin team was immaculate, to be specific, Shakirah is a Queen and the rest of the team should treat her like one. She helped me nice and slow and made sure I got to the end ha... See more

Company replied

Rated 5 out of 5 stars

Good Day. I blocked my account from 3 unsuccessful attempts and I was panicking. I wrote an email immediately and the support team opened a ticket for me immediately. Within 2 hours my matter was reso... See more

Company replied

Rated 1 out of 5 stars

I have been trying to make a withdrawal for months now. Opened multiple tickets for assistance to no resolve. They ask you to answer silly questions then close the ticket without successfully assistin... See more

Company details

  1. Cryptocurrency Service

Written by the company

Secure easy crypto trading... for support queries please email support@altcointrader.co.za


Contact info

You should know

3.7

Average

TrustScore 3.5 out of 5

169 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(169)

41 reviews in the last 12 months

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Rated 1 out of 5 stars

I was scammed by altcointrader

I rates it 1 star because there was no option to give it zero stars. I put money in altcointrader and bought crypto. When I wanted to cash out it was no possible. The support ignored all my communication and I never got my money back. Do NOT use altcointrader if you want your money back as you won’t get it back. I lost mine. Never saw a penny back. These people are scammers.

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

The response I got was speedy and…

The response I got was speedy and without any problems I could change my coin and set for withdrawal.

May 21, 2024
Unprompted review
Altcointrader logo

Reply from Altcointrader

Hi Francis,

Thank you for your review. We are glad to hear that you were assisted swiftly.

Kind regards AltCoinTrader Social Media Team

Rated 5 out of 5 stars

MAKE INVESTMENT WITH VERIFIED COMPANY

From the point of view i have gained through experience through hardship,never ever invest all your investment into unknown companies which does not exist and verified as registered company and you
fastly agree to invest in such companies. The reason behind is that we are easily get tempted to recieve higher profit within seconds and never agree to such unfounded profit,are scammers. Altcointrader is the best amongst all companies i have ever met,i have been working together with your company since 2019 i have never gone wrong,its an outstanding company in all positions,Time Management,Customer service,Leadership and Management its highly esteemed.

May 21, 2024
Unprompted review
Altcointrader logo

Reply from Altcointrader

Hi Mafotha,

Thank you for leaving us a positive review. It's always important to be vigilant and do your research when making decisions about your funds. We truly appreciate your kind words and will share them with our team.

Kind regards AltCoinTrader Social Media Team

Rated 5 out of 5 stars

Support team

Their support team is quick to respond and assist with my problems

May 15, 2024
Unprompted review
Altcointrader logo

Reply from Altcointrader

Hi Phaello,

Thank you for your 5-star review. It is greatly appreciated.

Kind regards AltCoinTrader Social Media Team

Rated 5 out of 5 stars

This platform is quite a blessing…

This platform is quite a blessing because every time i fund and make withdrawal the process is very quick due to dedicated staff.
Big up Altcoin team.

May 16, 2024
Unprompted review
Altcointrader logo

Reply from Altcointrader

Hi Lintle,

Thank you for taking the time to leave us a 5-star review. We are glad to hear that you enjoy our swift service.

Kind regards AltCoinTrader Social Media Team

Rated 1 out of 5 stars

SCAMMING PIGS

Be very, very careful when investing with these pigs. Will do absolutely everything humanly possibly to not pay your investments out and ridicule you.

May 16, 2024
Unprompted review
Rated 1 out of 5 stars

This is getting better by the day

This is getting better by the day. I have now been asked to provide a bank statement. This in spite of having spoken to Monique in the fraud department who assured me all will be sorted out. I have now almost provided enough information from the day I was born. All this for the change of an email address. Which in the first place was not requested by me. The incompetence is getting even better and I hope someone gets a bonus for stupidity. Should maybe start from the top. As a Customer getting very worried. As mentioned by others they only respond to the positive. This is a Scam. They clearly state that they do not accept Capitec bank Statements ???

May 8, 2024
Unprompted review
Rated 1 out of 5 stars

Altcointrader is now a scam

Altcointrader is now a scam. They make sure to keep on giving new requirements. When you meet them they shoot down the same and demand more. They play around with technicalities like IP address, public IP address, VPN IP address and more. Their goal appears, as scammers do, to outsmart the client and keep the money for themselves.

May 2, 2024
Unprompted review
Rated 1 out of 5 stars

Withdrawal

I have read so many of the reviews and the ones that have five stars all seem to have the same theme and the ones that have one starall have a problem with getting their money out or withdrawals.
why don't you form a class action and go to carte blanche or go to the newspapers in order deal with this

Seems like a very possible scam

Take this further if you have been scammed and that will save others

March 28, 2024
Unprompted review
Rated 1 out of 5 stars

They are fraud

They are fraud. When it comes to pay your profit I must paid signal fee. Done. 2nd time to send my profit I must pay exchange fee. Done. Then I have to wait 46 hours. After waiting the time out they reversed my profit. No I have to pay again for them to send it. What nonsense is this? The agent is Hudson Aroon.

March 27, 2024
Unprompted review
Altcointrader logo

Reply from Altcointrader

Hi Stephanie,

Kindly note that AltCoinTrader does not have brokers/agents representing us or trading on behalf of our clients. Additionally, we do not charge any fees beyond those listed on our fees page. Please be aware that trading on behalf of another individual, as well as third-party deposits and withdrawals, are strictly prohibited on our platform.

We kindly request that you email fraud@altcointrader.co.za and provide us with all information regarding the person/account you made the deposit to, as well as proof of payments for the deposit, so that we may launch an investigation.

Kind regards AltCoinTrader Social Media Team

Rated 1 out of 5 stars

I am trying to withdraw my funds and…

I am trying to withdraw my funds and the website wont allow it, stating it is under maintenance. They sent a mail reply stating they are working on it but cant give an estimate of when the problem will be resolved. this is complete BS

March 16, 2024
Unprompted review
Rated 5 out of 5 stars

Tracking deposit

I have been using more ten years and their service is excellent.

March 9, 2024
Unprompted review
Altcointrader logo

Reply from Altcointrader

Hi Mandlakapheli,

Thank you for your positive review, we appreciate your kind words and the time taken to leave us a review.

Kind regards AltCoinTrader Social Media Team

Rated 5 out of 5 stars

Altcointrader have the best customer…

Altcointrader have the best customer service ,they need more than 5 stars
Emailed them about my issue , got a fast respond , they sorted out my issue and even apologized for any inconvenience caused .

March 7, 2024
Unprompted review
Altcointrader logo

Reply from Altcointrader

Hi Dewald,

We sincerely appreciate you for sparing a moment to leave us a glowing 5-star review. It brings us joy to learn that we promptly resolved your concern and that you are satisfied with the service we provided.

Kind regards AltCoinTrader Social Media Team

Rated 2 out of 5 stars

I don’t know if these guys are to be…

I don’t know if these guys are to be trusted anymore, I’ve been with them for years. I cannot access my account as my phone has reset I’ve sent them authentication pictures but still no response and I cannot access my account.

I am worried as I hope I haven’t thrown my money into the bin. :(

March 5, 2024
Unprompted review
Altcointrader logo

Reply from Altcointrader

Hi nombuso,

Kindly note that our support team has responded to each of your emails to assist you with regaining access to your account. Kindly note that our last response to your email was on 08/03/2024 at 1:54 pm, please confirm if you have received our email.

Kind regards AltCoinTrader Social Media Team

Rated 3 out of 5 stars

Hi Altcointrader

Hi Altcointrader, I see you are only responding on the Positive reviews and not on the negative ones. How come?
We would like to see who is in the wrong.
The people that writes the negative reviews or Altcointrader?

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Best platform

I have an account with AltCoinTrader since 2015 and it is honestly the easiest platform for beginners.

Thanks Altcointrader and please keep up the good work.
BTC is now selling for R1 million.

February 15, 2024
Unprompted review
Rated 4 out of 5 stars

The best exchange in South Africa

The best exchange in South Africa, one of the amazing things I love about Altcointrader is that you get to call them and speak to humans not robots.
Keel it up guys.

February 1, 2024
Unprompted review

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