AlterEgo Fitness Reviews 

291
TrustScore 3 out of 5

3.1

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Rated 2 out of 5 stars

I was contacted by the company and asked to be an ambassador. In order to become one they ask you to purchase an items from them at discounted price. So I placed two orders almost two months ago and u... See more

Rated 1 out of 5 stars

Simply put: Scam. What other word can I come up with when I respond to their "ambassador" request, place a sizeable order, order fails to show, their "tracking" system is a farce, do not reply to my... See more

Rated 1 out of 5 stars

To balance all the fake 5-star reviews by the business itself, here’s my two cents: was asked to become an ambassador via Instagram, order took ages to arrive. when I finally received my package, it... See more

Company replied

Rated 5 out of 5 stars

Perfect service!. Ordered a pair of pants and recived them here in Denmark very quickly after they had been ordered. any communication with customer service i got great service and fast responce, and... See more

Company details

  1. Activewear Store

Written by the company

#UPGRADEYOURWORKOUT


Contact info

3.1

Average

TrustScore 3 out of 5

291 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.1

All reviews

(291)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

This company is a joke

This company is a joke. Ordered a stringer vest as part of ambassador application with the instaboost part.

No item is received and 5 emails and dms sent on insta, all ignored. Once I open a PayPal dispute they send a t shirt which I did not order and they don't Inc the parts of the ambassador application either. So in total I paid £40 for a t shirt worth £15.48

This company is dreadfully and has no customer service and you will not get what you paid for. AVOID AT ALL COSTS

As you can see in there reply they have threatened me with legal action, bring it on as I have all the proof to back up what I am saying. Maybe they should reaf thier emails or insta dms. Bring in the legal action is all I can say 🤣. Now they have changed repky from legal action to I'm a rival company which is great as I work in a totally different area which has nothing to do with gym or clothing

This gets better by the minute. Tracking number means absolutely which is what was pointed out to ebay. This company does not send you what you pay for. Do not act as ambassador for them if you have brains.

September 12, 2021
Unprompted review
AlterEgo Fitness logo

Reply from AlterEgo Fitness

Customer appears to be from a rival company, tracking information shows that this item was delivered. Reported to Trustpilot

Rated 5 out of 5 stars

Be patient

I recently published a poor review about this company that I wish I could have taken back. I did not opt into tracking, so I was slightly concerned that my order had been lost or forgotten. I was waiting for a little over three weeks since I reordered the shirts I ordered. I have received my shirts today, I can tell you that it is well worth the wait!

September 1, 2021
Unprompted review
Rated 5 out of 5 stars

LUSH BRAND <3x

so much love for this brand, very happy with my journey as an ambassador with them sofar, the clothes are just lush!

September 1, 2021
Unprompted review
Rated 5 out of 5 stars

couldn't be happier

initial teething problems but tbh the team fixed the issue right away, couldn't be happier with my ambassador package

March 25, 2021
Unprompted review
Rated 1 out of 5 stars

Unfortunately I can’t give 0 stars

Unfortunately I can’t give 0 stars. But this seems to me like a 100% con, they take your money, don’t send a product and don’t respond to any communication. If you get a message to become an AlterEgo ambassador. Do yourself a favour and delete it. Saves a lot of messing about.

I have order confirmation and PayPal receipt for my order. This is NOT fake review. I have emailed 3 times get the standard response each time (Hello and thanks for your email.

This is an email to confirm that we have received your query and a member of the team will be with you as soon as possible. Please DO NOT send multiple emails or messages to us on our social media accounts. This will result in a much slower response as we work on a first come first served basis and each message is dealt as a new enquiry.

Helpful Links:

For Estimated Deliveries please visit: here
For Ambassador information please visit: here
For the Ambassador Facebook group please visit: here)

and sent a number of messages on Instagram (that have been read and ignored) only thing I can say is that I’m glad I used PayPal so at least I can try and get my money back due to an open case.

Now I’m being threatened for damages. All I want is a refund and an apology

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

very good experience

very good experience, ordered some leggings and shorts for the summer, really fast delivery can't be happier with the quality <3

January 24, 2021
Unprompted review
Rated 5 out of 5 stars

LOVE

really LOVE this brand, can't wait to get some more bits

January 21, 2021
Unprompted review

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