AlterEgo Fitness Reviews 

291
TrustScore 3 out of 5

3.1

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Rated 2 out of 5 stars

I was contacted by the company and asked to be an ambassador. In order to become one they ask you to purchase an items from them at discounted price. So I placed two orders almost two months ago and u... See more

Rated 1 out of 5 stars

Simply put: Scam. What other word can I come up with when I respond to their "ambassador" request, place a sizeable order, order fails to show, their "tracking" system is a farce, do not reply to my... See more

Rated 1 out of 5 stars

To balance all the fake 5-star reviews by the business itself, here’s my two cents: was asked to become an ambassador via Instagram, order took ages to arrive. when I finally received my package, it... See more

Company replied

Rated 5 out of 5 stars

Perfect service!. Ordered a pair of pants and recived them here in Denmark very quickly after they had been ordered. any communication with customer service i got great service and fast responce, and... See more

Company details

  1. Activewear Store

Written by the company

#UPGRADEYOURWORKOUT


Contact info

3.1

Average

TrustScore 3 out of 5

291 reviews

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No recent history of asking for reviews

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3.1

All reviews

(291)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Was excited about the products and the…

Was excited about the products and the price so figured I’d give it a go but turns out it’s money lost. Good thing the sale price was low. Ordered a stringer February 11th and still haven’t received it. I sent an email requesting an update on the order and didn’t receive a response either. Would not recommend this company.

March 8, 2022
Unprompted review
AlterEgo Fitness logo

Reply from AlterEgo Fitness

Hi there, we can see from your tracking that your order was delivered. Please contact us if you have any more questions.

Rated 1 out of 5 stars

Ordered a stronger through the…

Ordered a stronger through the ambassador program and signed up for instaboost. I had zero follow up from alterego after multiple attempts. Appears to be a scan of a program.

February 1, 2022
Unprompted review
AlterEgo Fitness logo

Reply from AlterEgo Fitness

Hi Tony, we have checked your tracking information and your order is on the way and should be with you any day now. Please email us and we can provide you with this tracking information, regards

Rated 5 out of 5 stars

customs kept my order a few days extra

customs kept my order a few days extra, i was unaware but AlterEgo kept me in the loop. I was worried but my order finally arrived and I couldn't be happier, this 1 star review just went to a 5, so happy

November 19, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY
What a joke of a business!!!! Do not respond in any reasonable manor over email or Instagram. Goods still have not arrived after nearly two weeks although they claim on their website to use Royal Mail??? Other similar type businesses for example Vanquish Fitness use the same delivery method and you receive within two days max!!! After threatening to claim costs back and leave this review they did actually email stating ‘we imagine goods will be with you any day now’ what is that??!! Thankfully I have used PayPal so a claim against this joke of a company will be going in today. Ambassador offer is a complete con to get you to purchase an item or items you do not need.
AVOID AVOID AVOID awful service, no goods received DO NOT USE
Edit 23/11 - company sent two items that had nothing to do with my order as case opened up against them via PayPal in an attempt to charge money!!!!!!
Could this get any worse
Edit 30/11 - PayPal closed case as AlterEgo claimed to have sent items and have tracking number. Case reopened with PayPal using all supporting evidence to prove this company are a complete fraud and will do anything to avoid paying money back, complete incompetent jokers and I will keep Pursuing until you give me my money!!!!!

November 19, 2021
Unprompted review
Rated 5 out of 5 stars

intresting brand they do things quite…

intresting brand they do things quite different, joined as an ambassador, discounted clothes, had help with social media, got my order pretty fast considering and very happy with the quality tbh

November 16, 2021
Unprompted review
Rated 1 out of 5 stars

Instead of helping you get belittled.

I wouldn't even give it a one-star, this is the second time that I made an order from them and both time I didn't receive my order, the first they returned a text to me but this time no text, no apparel, nothing but frustration. The worst part about it is you don't have any way to get in contact with them on their home page. Save your $ and frustration. Roderick Martin and I will be going to get my money back from PayPal 🤬🤬🤬🤬
Now they said that my order is on its way, two months later and some off the wall crap about they tried to call and left a calling card something I know nothing about They have my address when I placed my order, I'm still done with the company and is looking to get my refund. I don't have a year to wait 👎👎👎 My response from them was quoted in their words "please feel free to complain however we have thousands of happy customers against your one complaint". So yes, I will complain, for those who don't know about Trustpilot, so that they will not have to go through the same hassle. If you are sending your money to a company, and they treat you like an outcast cause you make a complaint, which till today haven't been solved, which is going on past two months ago. Save your time and money, cause in my last two experiences has provided no apparel and loss of money, least this time I used Pay Pal.

November 16, 2021
Unprompted review
AlterEgo Fitness logo

Reply from AlterEgo Fitness

Hello, we can see that your order is on the way but there was no answer and a calling card was left to advise a pickup from your local post office. Regards

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