I recently booked a Lapland holiday with the incredible Hannah Mallinson, and I couldn't be happier! She guided me every step of the way with professionalism and expertise. I asked her a million que... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
As a genuine independent travel agent we endeavour to find the best deal available from ALL leading holiday companies, whilst offering you impartial advice.
Althams Travel Services Ltd, Riverside Offices, Netherwood Road, bb10 2an, Burnley, United Kingdom
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been a customer of Althams Travel, Bury for a number of years along with family members also using this branch. Staff are always friendly and happy to help, however I can’t thank Suzanne enough! Suzanne is by far the best travel agent I have ever dealt with, her knowledge of locations, hotels, resorts is fantastic.
Suzanne isn’t a travel agent who just wants you to book a holiday and move on she takes pride in finding the perfect holiday for you, she is honest and will give her opinion on what you’re looking for- whether it be a sun holiday, cruise or city break!
Suzanne will go above and beyond for her customers, she will continue to look for holidays until she finds the very best for you- even if that means she stays late on a Friday evening (as she did for me) or working in the evening at home.
I can’t recommend Suzanne enough!

Reply from Althams Travel Services Limited
Althams Bury..
The staff at Althams Bury where excellent helping me choice the right holiday with all the pros and cons I required.
The Shop was welcoming and all the Staff especially Ryeleah helped me make booking my holiday enjoyable.
I would differently recommended .
Thank you Ladies 😎

Reply from Althams Travel Services Limited
the ladies at the bury shop are all so lovely they are really helpful and pleasant ryeleah has helped me on many occasions and i will continue to book with them

Reply from Althams Travel Services Limited
The team at the Bury shop were incredibly helpful. We were welcomed with warm smiles as soon as we walked in, and the service was excellent. I’ll definitely be returning in the future!

Reply from Althams Travel Services Limited
Went to Althams to find a holiday and the girls at the bury branch are amazing they are all so friendly, knowledgeable and helpful I would definitely be booking with them again. Thankyou again

Reply from Althams Travel Services Limited
Suzanne and her staff at Althams in Bury are a superb team. Excellent service nothing is too much trouble.
We have used them for years and will continue to do so.

Reply from Althams Travel Services Limited
Looked after by Alicia for our holiday booking to Australia. Lovely, helpful young lady and a credit to the Bury branch of Althams.

Reply from Althams Travel Services Limited
Excellent service from Althams in Yeadon. Sarah C was really knowledgeable and lovely to deal with. Made our booking so much easier and relaxed and now have a superb holiday to look forward to now. Definitely be going back.

Reply from Althams Travel Services Limited
Amanda at the Denton branch always books our annual group holiday seamlessly, paying attention to detail so we have the best experience with the booking process and ensuring our flight and resort needs are met to a very high standard.

Reply from Althams Travel Services Limited
Lindsey Dooling yeadon branch
Lindsey has been looking after us and booking our cruises, she's a star Always happy to help and goes above and beyond . I highly recommend her to sort your holiday. Thanks Lindsey

Reply from Althams Travel Services Limited
We have used Athams travel in Bury for quite some years now and the service has never faltered . All the staff are friendly, accommodating, polite . Nothing is too much trouble . It’s a first class device they provide and would give 6 stars if possible.

Reply from Althams Travel Services Limited
I booked a cruise for my 60 th for 14 of my friends . They were so helpful and nothing was to much trouble for them . I would highly recommend the shop I went to in Bury Lancs. Well done ladies keep up the brilliant service and thanks again

Reply from Althams Travel Services Limited
Althams Denton the lovely Amanda who helps us out every time we go in nothing is is a problem, from the two of going away or the whole family.
The other ladies and Andrea the manager are fantastic so helpful polite and friendly.
Would recommend using them every time.

Reply from Althams Travel Services Limited
Another great service from Althams Denton. Amanda sorted out our Croatia booking out with a great hotel and perfect flight’s.
When I dropped some documents off at the store the other Ladies was welcoming . Thank you Denton store

Reply from Althams Travel Services Limited
I can’t thank Amanda from Althams Denton enough, she is absolutely brilliant and went the extra mile to make our trip to Thailand an experience we will never forget, my wife was so impressed, we have booked again for this year, again with Amanda
I would HIGHLY Recommend Althams,
Thank you very much

Reply from Althams Travel Services Limited
Called into the bury store today and was introduced to ryeleah she was absolutely great she found our holiday and a good price to go with it she is a credit to the company and will shop in here again without question

Reply from Althams Travel Services Limited
Excellent staff and very friendly very helpful
Used Morley althams every time 👍🏼

Reply from Althams Travel Services Limited
We are frequent visitors to the Yeadon branch of Althams. All the staff are amazing and although we always know where we want to go on holiday they are super efficient at arranging our bookings etc. Last week we booked 2 holidays for 2026 courtesy of Heather and when we returned to pick up the paperwork we ended up booking a week in Majorca leaving in 2 weeks time! Safe to say that we wouldn’t travel with any other agents!!

Reply from Althams Travel Services Limited
We always use Althams in Bury, we book about 3 holidays a year with them and the help is above and beyond, Suzanne is just amazing she has so much patience with you nothing is too much trouble, we would never go anywhere else and I tell everybody to book with them, keep up the good work girls you all deserve some praise

Reply from Althams Travel Services Limited
The ladies at Bolton branch are just amazing. Every year we come in to book our family holiday and nothing it too much trouble and they really take the time to help us pick the perfect holiday. Really big shout to Michelle also who just amazing at her job! Thank you Bolton Althams for being the best go to place for our summer holidays

Reply from Althams Travel Services Limited
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.