Althams Travel Services Limited Reviews 304

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and friendly demeanor, often highlighting how they go above and beyond to ensure a smooth booking process and a perfect holiday. Many appreciate the personalized service and the staff's ability to find ideal destinations and deals. People are very satisfied with the overall service, noting the efficiency and ease of booking their holidays. Reviewers frequently mention that the staff makes the entire experience stress-free, from initial inquiries to handling all necessary arrangements and even providing valuable advice based on personal experience.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being friendly,... See more

Holidays

Reviewers highlight positive aspects of holidays. Customers consistently praise the helpful and knowledgeable... See more

Service

Reviewers consistently express high satisfaction with the service. Customers frequently highlight the... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers praise the ease and... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently booked a Lapland holiday with the incredible Hannah Mallinson, and I couldn't be happier! She guided me every step of the way with professionalism and expertise. I asked her a million que... See more

Company replied

Rated 5 out of 5 stars

Emma was so helpful & reassuring helping to plan a trip for myself & daughter to celebrate her 21st birthday. New York & Nashville recommended both hotels which were perfectly situated . Arranged... See more

Company replied

Rated 5 out of 5 stars

We have booked several holidays through Althams at Littleborough, notably , two cruises and the service from Charlotte, Abi and Sophie has been exceptional. They have looked at the way to split bookin... See more

Company replied

Rated 5 out of 5 stars

Linda at Littleborough Althams booked my short break to Lanzarote. Everything was perfect from arriving at Liverpool to returning. She even advised me which under seat bags to purchase from Amazon to... See more

Company replied


Company details

  1. Travel Agency

Written by the company

As a genuine independent travel agent we endeavour to find the best deal available from ALL leading holiday companies, whilst offering you impartial advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

304 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Staff really friendly

Staff really friendly. Gave me lots of tips and advice. Which were really welcome. Went over and above to make sure our trip runs smoothly. .Lyndsey was brilliant and the other girl too that was working giving me advice didn't get her name . Would highly recommend

January 29, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you for your lovely review. We're so happy to hear that you are satisfied with the service received from one of our Althams Travel branches. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

ALTHAMS TRAVEL CHORLEY

I have been using
Althams travel chorley for years
I find the staff most friendly & helpful
They are all most patient when searching for holidays
Jade speed i have found to be very knowledgable
I 100% would and always do recommend althams

January 19, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Samantha for your lovely review. We're so happy to hear that you are satisfied with the service received from Althams travel Chorley. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Perfect holiday 🤜🏻🌞🤛🏻👍🏻

All girls always profesional....every year me and my son we booking our holiday there 🫶🏻always perfect always happy
Thank you Ladies ❤️

August 1, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you for your amazing review. We're so happy to hear that you are satisfied with the service received from one of our Althams travel branches. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Superb service

They treat us so well and are so helpful. Our holiday starts from our visit to the girls in Ramsbottom. They are friendly and go the extra mile to make your holiday the best. We would highly recommend them.

January 12, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Pauline for your excellent review. We're so happy to hear that you are satisfied with the service received from Althams travel Ramsbottom. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

The best in town

I have been using Althams Travel Services, Chorley, for over 20 years for both long and short haul holidays. I have always found the service provided to be efficient, professional and reliable. The staff are unfailing approachable, dedicated and friendly and are always prepared to stick with any issues that may arise until they are fully resolved. I would unhesitatingly recommend them.

January 22, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Stephen for your amazing review. We're so happy to hear that you are satisfied with the service received from Althams travel Chorley. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

We visited the Littleborough branch…

We visited the Littleborough branch yesterday and booked a holiday to Greece with Linda.
She was very helpful , super friendly ,knowledgeable and listened carefully to our wish list. She found us a great holiday which met all our requirements .

January 19, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Rachel for your lovely review. We're so happy to hear that you are satisfied with the service received from Althams travel Littleborough. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Great service from Althams Littleborough

We have booked several holidays through Althams at Littleborough, notably , two cruises and the service from Charlotte, Abi and Sophie has been exceptional. They have looked at the way to split bookings when we are booking for ourselves and friends so we get discounts per couple instead of per booking. They do all of the checking in for us, print tickets and sort out any visa requirements we might need. They even phoned me to advise on what currencies to take and ordered those for me. Can’t fault them at all.

January 19, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you David for your amazing review. We're so happy to hear that you are satisfied with the service received from Althams travel Littleborough. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

CHARLOTTE WERE SO LOVELY AND FRIENDLY

CHARLOTTE WERE SO LOVELY AND FRIENDLY
She booked us a great holiday and treated us to a baileys
Made us both feel special

January 17, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Katrina for your Fantastic review. We're so happy to hear that you are satisfied with the service received from one of our Althams travel branches. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Absolute outstanding service.

Absolute outstanding service.. been using Althams dewsbury for the last 27years, the staff always so pleasent and go the extra mile to help. X

January 15, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Gemma for your amazing review. We're so happy to hear that you are satisfied with the service received from Althams travel Dewsbury. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Holiday to Dubi.

We went into Althams in Bury today! And Alicia attended to us She was very helpful & polite and with her knowledge & experience she helped us book our holiday to Dubia! We was very grateful to her for all her help & assistance.

January 14, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you David for your amazing review. We're so happy to hear that you are satisfied with the service received from Alicia at our Althams travel Bury branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Great people to deal with

We always book holidays with Althams. Every member of the team are welcoming, helpful and knowledgeable. Yes, I could spend hours struggling to create my own booking via the interweb..... but I encourage everyone to come on down to Althams for a great, stress free, start to their holiday. Office refurb at Rawtenstall looking very crisp.

January 12, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Richard for your Fantastic review. We're so happy to hear that you are satisfied with the service received from Althams travel Rawtenstall. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Expert Help for our first Big Adventure!

We booked our first 'big adventure' to China and Hong Kong for September/October 2025 with Kate Orchard at the Althams Ilkley branch and the process from start to finish was seamless – even to the point of her checking us in for our flight from Beijing to Hong Kong and completing our Visa applications (sorry Kate 🫣),
Communication was excellent from all the staff with all questions and queries answered professionally and quickly.
Had such a great time (Wendy Wu tours are fantastic) that we've just booked to go to Vietnam/Mekong River/Cambodia this year.
Wouldn't hesitate to recommend.

January 2, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Trevor for your phenomenal review. We're so happy to hear that you are satisfied with the service received from Althams travel Ilkley. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Pudsey Altham’s - excellent team

We’ve had a brilliant experience with the Altham’s Pudsey branch. All the staff are really helpful and friendly. We hadn’t used a travel agent for a long time but will definitely be using Altham’s Pudsey for our future holidays.

January 10, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Nicola for your spectacular review. We're so happy to hear that you are satisfied with the service received from Althams travel Pudsey. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Absolutely fantastic staff ! Very knowledgeable and experienced .

Absolutely fantastic staff !

January 10, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you for your lovely review. We're so happy to hear that you are satisfied with the service received from one of our Althams travel Branches. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Just visited the Batley branch and…

Just visited the Batley branch and booked our family summer holiday, fantastic service received by Scarlett and Lyndsey! Very helpful, and friendly - thankyou both ☺️

January 10, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Trevor for your lovely review. We're so happy to hear that you are satisfied with the service received from Althams travel Batley. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Had a really great experience with team…

Had a really great experience with team at Althams in Chorley. Highly recommended.

December 19, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Windy for your Fantastic review. We're so happy to hear that you are satisfied with the service received from Althams travel Chorley. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Excellent service

Lucy in the morley branch was excellent in finding me and my sister a littke trip to Bucharest, even emailed hotel to see if they could recommend what to see/do whilst we are out there , And sent me detailed information about the hotel and helped me with a app for the boarding passes , thanks lucy , 🤗

January 6, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Krista for your lovely review. We're so happy to hear that you are satisfied with the service received from Althams travel Morley. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Great service from Althams

Walked into Althams in Chorley and was greeted by Kate. From the onset I was made welcome and listened to. Kate got me my preferred holiday options and printed them off. We had a couple more travel agents in Chorley so off I went for comparisons. Let me tell you it was like night and day, . Not really much engagement and the shops weren’t as welcoming . One couldn’t print off my choice and I as asked for my email. I got the email 3.5 hours after my visit! I went straight back to Althams and booked my holiday with Kate

January 8, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Diane for your amazing review. We're so happy to hear that you are satisfied with the service received from Althams travel Chorley. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Althams staff in Bury are fab

Althams in Bury is absolutely fantastic. Staff are so friendly, knowledgeable and helpful. I travel abroad about 4 times yearly and for the last 10 years Althams have never failed in finding me fantastic destinations. The staff do not put pressure on me to book the first option they find and are happy to keep browsing until they find me my perfect holiday. This is in comparison to other travel agents who put unecessary pressure which I find very off-putting. I'm so glad I found Althams and would not consider going anywhere else. I can't praise the staff highly enough who always go that extra mile.

January 8, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Mark for your lovely review. We're so happy to hear that you are satisfied with the service received from Althams travel Bury. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Trouble free holiday booking experience

Just booked another holiday in the Canaries, via the services of Althams Littleborough, all of whose staff are so helpful. Charlotte went out of her way to ensure we had all the information we needed to secure a quality deal at a very competitive price. Nothing is too much trouble, and any queries or additional requests are dealt with smoothly, including in our case, a particular room preference, and the very best flight times to suit us. The right balance of a professional, yet such a friendly approach, always gives you confidence to go forward with your booking and the excitement of the holiday experience to come.

January 6, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you J.M for your excellent review. We're so happy to hear that you are satisfied with the service received from Althams travel Littleborough. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

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