Althams Travel Services Limited Reviews 304

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and friendly demeanor, often highlighting how they go above and beyond to ensure a smooth booking process and a perfect holiday. Many appreciate the personalized service and the staff's ability to find ideal destinations and deals. People are very satisfied with the overall service, noting the efficiency and ease of booking their holidays. Reviewers frequently mention that the staff makes the entire experience stress-free, from initial inquiries to handling all necessary arrangements and even providing valuable advice based on personal experience.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being friendly,... See more

Holidays

Reviewers highlight positive aspects of holidays. Customers consistently praise the helpful and knowledgeable... See more

Service

Reviewers consistently express high satisfaction with the service. Customers frequently highlight the... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers praise the ease and... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently booked a Lapland holiday with the incredible Hannah Mallinson, and I couldn't be happier! She guided me every step of the way with professionalism and expertise. I asked her a million que... See more

Company replied

Rated 5 out of 5 stars

Emma was so helpful & reassuring helping to plan a trip for myself & daughter to celebrate her 21st birthday. New York & Nashville recommended both hotels which were perfectly situated . Arranged... See more

Company replied

Rated 5 out of 5 stars

We have booked several holidays through Althams at Littleborough, notably , two cruises and the service from Charlotte, Abi and Sophie has been exceptional. They have looked at the way to split bookin... See more

Company replied

Rated 5 out of 5 stars

Linda at Littleborough Althams booked my short break to Lanzarote. Everything was perfect from arriving at Liverpool to returning. She even advised me which under seat bags to purchase from Amazon to... See more

Company replied


Company details

  1. Travel Agency

Written by the company

As a genuine independent travel agent we endeavour to find the best deal available from ALL leading holiday companies, whilst offering you impartial advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

304 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

We have used the Accrington branch for…

We have used the Accrington branch for several holidays and have had excellent customer service each time. We have booked again through them today and Karen has given us perfect service.

January 6, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Maureen for your lovely review. We're so happy to hear that you are satisfied with the service received from Althams travel Accrington. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

the customer service in Althams Bolton…

the customer service in Althams Bolton is excellent, they always go the extra mile. Always answer any questions and try to find out the answer if they don't personally know.

January 3, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Steve for your amazing review. We're so happy to hear that you are satisfied with the service received from Althams travel Bolton. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Very knowledgeable from personal…

Very knowledgeable from personal experiences. Kathryn and her team from the Otley branch.There prepared to go the extra mile to ensure your holiday is fantastic!!! Taking all the stress out of booking thank you

January 5, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Nicky for your lovely review. We're so happy to hear that you are satisfied with the service received from Althams travel Otley. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

I have just booked a 2 week holiday to…

I have just booked a 2 week holiday to America's West Coast. We plan to drive from San Francisco to L.A to San Diego. Suzanne sorted everything out for us with amazing places to stay and things to do and car hire ...I wouldn't go anywhere else Althams Bury

January 3, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Mrs Watt for your excellent review. We're so happy to hear that you are satisfied with the service received from Althams travel Bury. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Hannah Mallinson-home working team.

I Highly recommend Hannah Mallinson who is part of the home-working team. Hannah has organised several holidays for myself and also family members, most recently for my elderly Grandmother & Great Aunty and organised it perfectly from them from start to finish putting them at ease and able to enjoy a lovely holiday.

January 5, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Lindsey for your lovely review. We're so happy to hear that you are satisfied with the service received from our homeworker Hannah . Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

I really enjoyed the service I received…

I really enjoyed the service I received in althams at little borough - I booked with Nikki and we had lots of fun

January 5, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Norman for your amazing review. We're so happy to hear that you are satisfied with the service received from Althams travel Littleborough. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Your holiday starts when you book

Booked a few holidays with the Otley branch of Althams, always receive great friendly & supportive service whether that's booking our holiday or purchasing currency.

Katherine, Annie, Katie, Claudia & Nicky all give great service.

They make your holiday feel like it starts when you book.

January 2, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Andrew for your excellent review. We're so happy to hear that you are satisfied with the service received from Althams travel Otley. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Myself and my partner called in the…

Myself and my partner called in the Bury branch to book a summer holiday. We had a specific destination in mind and Jane took the time to listen to what we wanted. She looked at various options for us and was very knowledgeable. We always book our holiday through Althams at Bury and all the staff are lovely.

December 30, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Shelia for your lovely review. We're so happy to hear that you are satisfied with the service received from Althams travel Bury. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Great customer service

We always book our holidays at the LITTLEBOROUGH branch and yesterday was no exception.
Staff are always friendly and welcoming and their knowledge and experience is invaluable.
Linda dealt with us yesterday. She was bubbly and enthusiastic, as usual. Her passion for the company and for travel is clear to see.
LITTLEBOROUGH is a great branch. We are lucky to have them nearby.

January 3, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Rina for your excellent review. We're so happy to hear that you are satisfied with the service received from Althams travel Littleborough. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Our happy place

Me and my husband have been using althams travel dewsbury for many years,Diane and her staff are very professional and friendly,They have helped us with our perfect holidays over the years including travel insurance and currency,we would highly recommend althams travel Dewsbury John and lesley stead.

July 20, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Lesley for your Lovely review. We're so happy to hear that you are satisfied with the service received from Althams travel Dewsbury. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

New Years Dream Cruise

We booked the New Years Dream Marella Cruise with Kate Orchard at the Ilkley branch. It was seamless from start to finish! Extremely friendly, answered all of our queries and questions and best of all we had follow up calls to ensure that we had everything ready to travel and enjoy our cruise. She went above and beyond and would definitely book with Kate and Althams again.

December 1, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you for your amazing review. We're so happy to hear that you are satisfied with the service received from Althams travel Ilkley. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

I always book my trips at Althams in…

I always book my trips at Althams in Ilkley. The staff are always very friendly and extremely helpful in helping me booking my trips. I have booked Turkey, Costa del Sol, Madeira, and now New York!
I will go through them to book my trips and will always recommend them to others too.

January 2, 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Robert for your Superb review. We're so happy to hear that you are satisfied with the service received from Althams travel Ilkley. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Charlotte @Little

Charlotte @ Littleborough was brilliant and most helpful in booking our dream holiday thank you

December 30, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Colin for your lovely review. We're so happy to hear that you are satisfied with the service received from Althams travel Littleborough. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

We used Althams Travel in Littleborough…

We used Althams Travel in Littleborough a few times last year & have just booked a short break for February 2026. The staff have been very helpful and very knowledgeable on every occasion. The prices have been very good too.

December 17, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Sean for your amazing review. We're so happy to hear that you are satisfied with the service received from Althams travel Littleborough. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

A big thank you to Nic Dennis for…

A big thank you to Nic Dennis for booking my Holiday, she was such a great help.

December 30, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Ann for your excellent review. We're so happy to hear that you are satisfied with the service received from our of our Althams Travel branches. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Lapland holiday getaway

I recently booked a Lapland holiday with the incredible Hannah Mallinson, and I couldn't be happier! She guided me every step of the way with professionalism and expertise. I asked her a million questions (sorry, Hannah!), and she answered each one with a smile. The cherry on top was the super helpful checklist she sent before departure - total peace of mind! 🥰

Hannah's knowledge and support made our trip stress-free and magical. If you're looking for a travel agent who goes above and beyond, Hannah's your gal 🌟

December 15, 2025
Unprompted review
Althams Travel Services Limited logo

Reply from Althams Travel Services Limited

Thank you Sally for your outstanding review. We're so happy to hear that you are satisfied with the service received from our homeworker Hannah . Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Booked our holidays at the…

Booked our holidays at the Littleborough Althams for a few years now, staff are always do lovely, helpful, friendly and answer any questions you may have! Excellent service, always a smile and great value holiday with that special feeling of really being looked after. Currently have 3 booked with them!!

November 5, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Elaine for your amazing review. We're so happy to hear that you are satisfied with the service received from Althams travel Littleborough. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Great experience with Hannah, homeworker

I have booked many a holiday with Hannah Mallinson. She is a homeworker & nothing ever seems too much trouble for her. She is knowledgeable and able to offer clear advice and recommendations. I feel confident when booking with Hannah, she is quick to answer any questions and looks after the admin side of my holiday once it’s booked. All I have to do is look forward too it :)

November 27, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Lisa for your lovely review. We're so happy to hear that you are satisfied with the service received from our homeworker Hannah . Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Big thank you to Hannah!

We had a fantastic experience booking our holiday through this agent. From start to finish everything was so easy and stress-free. A special mention to Hannah Mallinson who is part of the home working team, she was absolutely brilliant – friendly, knowledgeable and so patient with all our questions. She really listened to what we wanted and found us the perfect holiday. We wouldn’t hesitate to book again and would highly recommend asking for Hannah!

December 30, 2024
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Lucy for your lovely review. We're so happy to hear that you are satisfied with the service received from our homeworker Hannah . Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

The staff in Little borough branch are…

The staff in Little borough branch are so helpful and go over and above what you would expect. I've always enjoyed coming to their branch and end up with great holidays in wonderful places. Charlotte and Abi are excellent at their jobs

December 30, 2025
Unprompted review
Althams Travel Services Limited logo

Reply from Althams Travel Services Limited

Thank you Pam for your amazing review. We're so happy to hear that you are satisfied with the service received from Althams travel Littleborough. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

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