Althams Travel Services Limited Reviews 304

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and friendly demeanor, often highlighting how they go above and beyond to ensure a smooth booking process and a perfect holiday. Many appreciate the personalized service and the staff's ability to find ideal destinations and deals. People are very satisfied with the overall service, noting the efficiency and ease of booking their holidays. Reviewers frequently mention that the staff makes the entire experience stress-free, from initial inquiries to handling all necessary arrangements and even providing valuable advice based on personal experience.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being friendly,... See more

Holidays

Reviewers highlight positive aspects of holidays. Customers consistently praise the helpful and knowledgeable... See more

Service

Reviewers consistently express high satisfaction with the service. Customers frequently highlight the... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers praise the ease and... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently booked a Lapland holiday with the incredible Hannah Mallinson, and I couldn't be happier! She guided me every step of the way with professionalism and expertise. I asked her a million que... See more

Company replied

Rated 5 out of 5 stars

Emma was so helpful & reassuring helping to plan a trip for myself & daughter to celebrate her 21st birthday. New York & Nashville recommended both hotels which were perfectly situated . Arranged... See more

Company replied

Rated 5 out of 5 stars

We have booked several holidays through Althams at Littleborough, notably , two cruises and the service from Charlotte, Abi and Sophie has been exceptional. They have looked at the way to split bookin... See more

Company replied

Rated 5 out of 5 stars

Linda at Littleborough Althams booked my short break to Lanzarote. Everything was perfect from arriving at Liverpool to returning. She even advised me which under seat bags to purchase from Amazon to... See more

Company replied


Company details

  1. Travel Agency

Written by the company

As a genuine independent travel agent we endeavour to find the best deal available from ALL leading holiday companies, whilst offering you impartial advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

304 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent way to book holidays.. Hannah @ Althams

Hannah Mallinson is our go to when we are looking for holidays. She never disappoints. She is always happy to help & goes the extra mile. We will definitely continue to ask Hannah to arrange our holidays in the future. 2026 holidays already sorted with her help & guidance. 5 star all the way….

December 30, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Janette for your lovely review. We're so happy to hear that you are satisfied with the service received from our homeworker Hannah . Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Excellent customer service

I’ve been using Hannah who is one of Althams homeworkers for many years,she always gives me great expert advice and has recommended some fantastic holidays for us over the years .we highly recommend Hannah.

December 30, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you AJ for your wonderful review. We're so happy to hear that you are satisfied with the service received from our homeworker Hannah . Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Linda at Littleborough Althams

Linda at Littleborough Althams booked my short break to Lanzarote. Everything was perfect from arriving at Liverpool to returning. She even advised me which under seat bags to purchase from Amazon to avoid paying for a case. They held more than enough that we needed. I will definitely be using Althams again soon Allyson X

December 10, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Matthew for your amazing review. We're so happy to hear that you are satisfied with the service received from Althams travel Littleborough. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

The staff are always friendly and…

The staff are always friendly and helpful, anlways making sure we get the best deals and on hand to offer andcie. Alicia helped us with our holiday this time, she was extremely helpful we weren’t able to find what we were looking for originally but she helped us find the perfect alternative.

December 13, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Mandii for your lovely review. We're so happy to hear that you are satisfied with the service received from our of our Althams Travel branches. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

excellent service

Littleborough branch, Sophie and charlotte are brilliant, so helpful and getting things sorted and booked. Booked a few hols with them now all have been perfect and will continue to do so, tysm, mark

December 2, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Mark for your amazing review. We're so happy to hear that you are satisfied with the service received from Althams travel Littleborough. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

We booked our cruise withCharlotte at…

We booked our cruise with Charlotte at Althams Travel Littleborough. She was absolutely amazing she made the whole experience easy and took the stress away from booking the holiday. Highly recommend!

December 25, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Susan for your lovely review. We're so happy to hear that you are satisfied with the service received from Althams travel Littleborough. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

The girls in the Littleborough shop are…

The girls in the Littleborough shop are more like friends and we feel valued as customers. Always pleasant always helpful always a pleasure when discussing our holidays. Thank you

December 23, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Susan for your amazing review. We're so happy to hear that you are satisfied with the service received from Althams travel Littleborough. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Pleasant staff

Pleasant staff, Charlotte was fantastic

December 23, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Alison for your lovely review. We're so happy to hear that you are satisfied with the service received from our of our Althams Travel branches. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Always a pleasureable experience

I always use Althams, Accrington to enquire about and ultimately book my holiday experiences. Nothing is too much trouble for Claire and her team and its always a pleasureable experience visiting the office.

December 19, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Peter for your lovely review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Accrington branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Today I went to Althams in Chorley as I…

Today I went to Althams in Chorley as I was wanting to book a short city break. I had Cathryn and she was really informative and helpful. She had the whole holiday booked, flights accommodation, checked in and ready to go with zero hassle so overall I’m really pleased:)

December 20, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Amy for your lovely review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Chorley branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

We always book our holidays with Althams Keighley branch…

We always book our holidays with Althams Keighley branch. Great service from all of the lovely, friendly staff who go out of their way to help secure the holiday you want. I recently wanted to book a very specific package and Nicola and Helen spent all afternoon searching for what I wanted (with regular phone calls to update me) and even stayed a little after closing to secure the booking. Can't thank this branch enough, definitely 5 star service and 100% recommended !

December 16, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Karen for your lovely review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Keighley branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Great service Sophie.

Fantastic service from Sophie at Littleborough Althams answering every question professionally great service 👏👏👏

December 19, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Tom for your Amazing review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Littleborough branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

I’ve spoken a few times with Chloe at…

I’ve spoken a few times with Chloe at the Chorley shop. She asked me what my perfect holiday would look like, took everything on board, and came back with an amazing option. I’ll always book with Chloe now — she really goes the extra mile.

September 10, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Debra for your lovely review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Chorley branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

I always book my holidays with the…

I always book my holidays with the brilliant agents at the Otley branch of Althams, so helpful and always find the best prices. Thank you guys x

December 11, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you for your lovely review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Otley branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Althams Accrington travel consultant Emma…


Emma was so helpful & reassuring helping to plan a trip for myself & daughter to celebrate her 21st birthday. New York & Nashville recommended both hotels which were perfectly situated . Arranged all connecting flights . Recommended places to visit etc , sorted currency . We had an amazing time & it was so much more than we imagined . Perfect service . Thank you

September 1, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Sharon for your lovely review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Accrington branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

The staff are very friendly and helpful

The staff are very friendly and helpful

October 18, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you David for your incredible review. We're so happy to hear that you are satisfied with the service received from one of our Althams Travel branches. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful & knowledgeable. Nothing to much trouble. Would recommend

December 13, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Jayne for your incredible review. We're so happy to hear that you are satisfied with the service received from one of our Althams Travel branches. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Linda was exceptional

Linda was exceptional. She took lots of time and effort to find us exactly what we were looking for in a holiday. She went above and beyond when she gave us her own discount voucher and we celebrated with a glass of prosecco.

December 13, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Rebecca for your lovely review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Littleborough branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Amazing Althams staff…

The staff at Althams Littleborough are always warm and welcoming and are so invested in finding the holiday you want, sharing all of their knowlege personal.and professional no matter how long it takes. Today Linda worked her magic and booked me and my friend a wonderful holiday that was just what we were looking for. Great discounts, great chats and a glass of fizz to celebrate was just perfect. Thank you x

December 13, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Vicky for your incredible review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Littleborough branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Would give 6 stars if we could :)

Clare & the staff at Rawtenstall Althams have handled our long-haul bookings for us perfectly. Last year we went to the Far East, and from flights, hotels, cruise to transfers, everything went without a hitch. This year we would not be going to Australia without the help & assistance they have given us, so Thank You.

December 8, 2025
Unprompted review
Althams Travel Services Limited logo

Reply from Althams Travel Services Limited

Thank you for your amazing review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Rawtenstall branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

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