Althams Travel Services Limited Reviews 304

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and friendly demeanor, often highlighting how they go above and beyond to ensure a smooth booking process and a perfect holiday. Many appreciate the personalized service and the staff's ability to find ideal destinations and deals. People are very satisfied with the overall service, noting the efficiency and ease of booking their holidays. Reviewers frequently mention that the staff makes the entire experience stress-free, from initial inquiries to handling all necessary arrangements and even providing valuable advice based on personal experience.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being friendly,... See more

Holidays

Reviewers highlight positive aspects of holidays. Customers consistently praise the helpful and knowledgeable... See more

Service

Reviewers consistently express high satisfaction with the service. Customers frequently highlight the... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers praise the ease and... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently booked a Lapland holiday with the incredible Hannah Mallinson, and I couldn't be happier! She guided me every step of the way with professionalism and expertise. I asked her a million que... See more

Company replied

Rated 5 out of 5 stars

Emma was so helpful & reassuring helping to plan a trip for myself & daughter to celebrate her 21st birthday. New York & Nashville recommended both hotels which were perfectly situated . Arranged... See more

Company replied

Rated 5 out of 5 stars

We have booked several holidays through Althams at Littleborough, notably , two cruises and the service from Charlotte, Abi and Sophie has been exceptional. They have looked at the way to split bookin... See more

Company replied

Rated 5 out of 5 stars

Linda at Littleborough Althams booked my short break to Lanzarote. Everything was perfect from arriving at Liverpool to returning. She even advised me which under seat bags to purchase from Amazon to... See more

Company replied


Company details

  1. Travel Agency

Written by the company

As a genuine independent travel agent we endeavour to find the best deal available from ALL leading holiday companies, whilst offering you impartial advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

304 reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Brilliant, friendly staff.

We had an excellent experience from start to finish with the Yeadon branch. Thanks so much to Sarah for organising an incredible, once in a lifetime trip to Lapland. All staff were super friendly and helpful.

May 3, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Danni for your lovely review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Yeadon branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

I always book with the Farnworth…

I always book with the Farnworth branch,all the staff are friendly ,knowledgeable and very helpful.Thank you girls.

August 7, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Ann for your incredible review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Farnworth branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

I cannot thank the staff here enough…

I cannot thank the staff here enough for their incredible kindness. I recently lost my mum, and going out has been really hard. The team was absolutely amazing—so supportive and incredibly patient with me while I was struggling with my mental health. It felt like a safe and welcoming space when I really needed one. On top of all that warmth, they also make a lovely coffee. Highly recommend."

September 1, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Terence for your amazing review! We're so happy to hear that you are satisfied with the service received from one of our Althams Travel branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Great customer service.

Fabulous customer service by the staff at the Accrington branch, Althams are the only travel agents I use. Nothing is too much trouble, documents printed out for you, they always give you their expert guidance on your choice of resort, airlines, etc. Used them for years. Ten out of ten.

December 9, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Graham for your incredible review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Accrington branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

I’ve been going to Althams for a few…

I’ve been going to Althams for a few years now, and this year a little bit more frequently.Lots of “short” European holidays booked by a young lady called Corinne.Extremely nice and very knowledgeable.A breath of fresh air for a young person to be so polite and welcoming.I’ve also had the help of Heidi in the past couple of holidays,and again,extremely helpful and knowledgeable.5*all across the board.

December 9, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Damien for your amazing review. We're so happy to hear that you are satisfied with the service received from one of our Althams Travel branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Visited my local Chorley branch and was…

Visited my local Chorley branch and was dealt with by a very smiling happy friendly lady called Chloe. I had rang earlier with details of the specific details and holiday we wanted. She rang saying all was sorted. So I nipped into the shop, checked through everything with Chloe and booked the holiday. Professional, knowledgeable and helpful. Thank you

December 9, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Gaz for your lovely review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Chorley branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Friendly great staff

Booked my holiday with such friendly helpful staff , they went above and beyond to make my booking the best it could be , easy paperwork printed in the branch , regular updates via e mail from them , the holiday was amazing , I have booked 5 holidays with my local branch of Brigg I wouldn't go anywhere else , they are not staff in there but approachable friends with customer service at their heart

December 4, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Trish for your incredible review. We're so happy to hear that you are satisfied with the service received from one of our Althams Travel branches. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Staff are very helpful

Staff are very helpful, trips we have booked have been fab with great hotels & food and the prices have been very reasonable for the holidays. Highly recommend

December 8, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Lisa for your incredible review. We're so happy to hear that you are satisfied with the service received from one of our Althams Travel branches. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Always fantastic customer service at…

Always fantastic customer service at Althoms in Littleborough. The staff can not do enough for you & would highly recommend to anybody booking a holday to use Althoms there the best, Andy Tait.

November 15, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Andy for your lovely review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Littleborough branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Lovely staff who now feel like…

Lovely staff who now feel like friends, 100% customer service, always a welcoming smile, Suzanne and the team are always happy to help and go the Extra mile. First Class service.

December 8, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Chantelle for your lovely review. We're so happy to hear that you are satisfied with the service received from Suzanne and her team. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Personal service with a smile

I have recently booked 2 cruises with staff at Althams Bury. They listened to what I wanted/needed (travelling on my own). Made great suggestions and nothing was too much trouble. Today I rang with a question, Grace took my details and rang me back within half hr. She had sorted the issue and so put my mind at ease. Would definitely recommend using them if you want a good and easy way to book, a holiday. Will be using them for future holidays.

December 8, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Sharon for your amazing review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Bury branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Great little travel agents

Great staff very knowledgeable and helpful. We have used them for years. If you see a holiday somewhere they try their best to better it.

September 24, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Beverley for your incredible review. We're so happy to hear that you are satisfied with the service received from one of our Althams Travel branches. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Very pleasant service

Very pleasant service , got me a good deal , Batley Althams is by far the best

December 8, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Michael for your lovely review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Batley branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Always book my solo holidays with…

Always book my solo holidays with Altham’s. Great friendly, professional staff. They help you out as much as they can, I’ve never had a problem with them. I won’t book with anyone else, I will be back in to book my next one soon.
Keep the good work up ladies your doing a great job

June 8, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Rosita for your incredible review. We're so happy to hear that you are satisfied with the service received from one of our Althams Travel branches. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

BOOKED ANOTHER VACATION WITH ALTHAMS …

BOOKED ANOTHER VACATION WITH ALTHAMS AT THE BRIGG BRANCH, AS ALWAYS VERY HELPFULL WHEN CHOOSING THE RIGHT LOCATION AND HOTEL, ON THIS OCCASION IT WAS FOR ANOTHER CRUISE INCLUDING THE FULL TRANSIT THROUGH THE PANAMA CANAL, Kerry PICKED OUT THE TWENTYFIVE DAY TRIP AND DEALT WITH ALL THE ARRANGMENTS. I CAN CERTAINLY RECOMMEND ALTHAMS AT BRIGG, Many Thanks Nick Balderson.

December 5, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Nicholas for your incredible review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Brigg branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Rawtenstall branch

The ladies in the rawtenstall branch are amazing. We have used them several times to bookour holidays and never been disappointed. Professional and patient and very knowledgeable. They have found us some fantastic deals for amazing holidays. We will be back. Wouldn't use anyone else highly recommended

November 12, 2025
Unprompted review
Althams Travel Services Limited logo

Reply from Althams Travel Services Limited

Thank you Karen for your lovely review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Rawtenstall branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Althams Rawtenstall is a fantastic

Althams Rawtenstall is a fantastic company that I have booked holidays with for many years ,the staff have fantastic customer service and care about all their customers, they take the stress out of booking your holiday and go above and beyond for you. 10/10

September 1, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Gail for your incredible review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Rawtenstall branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Always a great experience

Lou, Helen & Fleur are amazing at what they do.
Always have time to listen to what you want , informative and friendly , kettle always on and never rushed to book.
This is literally the only travel agents I use now.
So for a good deal with plenty of knowledge and fun get yourselves to Keighley Althams

November 3, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you for your incredible review. We're so happy to hear that you are satisfied with the service received from our staff at the Althams Travel Keighley branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

The wonderful Althams Barton

We have used Althams in Barton many times, the staff are always so helpful and lovely.
We wouldn’t go anywhere else

December 6, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Heather for your lovely review. We're so happy to hear that you are satisfied with the service received at our Althams Travel Barton branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Brigg branch, simply magic

Kerry in the Brigg branch has been so very helpful in planning our “special holiday”, we gave her the details of a cruise and extra stopover to include a mini safari lasting one month. It’s our first big cruise and quite complicated to plan, then changes to internal/long haul flights, transfers, major luggage, currencies etc, she simply took the reins and hey presto, we have a holiday to really look forward to, couldn’t recommend her/them highly enough. Won’t be going anywhere else in the future.

December 6, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you George for your amazing review! We're so happy to hear that you are satisfied with the service received from Kerry at our Althams Travel Brigg branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

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