Althams Travel Services Limited Reviews 304

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and friendly demeanor, often highlighting how they go above and beyond to ensure a smooth booking process and a perfect holiday. Many appreciate the personalized service and the staff's ability to find ideal destinations and deals. People are very satisfied with the overall service, noting the efficiency and ease of booking their holidays. Reviewers frequently mention that the staff makes the entire experience stress-free, from initial inquiries to handling all necessary arrangements and even providing valuable advice based on personal experience.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being friendly,... See more

Holidays

Reviewers highlight positive aspects of holidays. Customers consistently praise the helpful and knowledgeable... See more

Service

Reviewers consistently express high satisfaction with the service. Customers frequently highlight the... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers praise the ease and... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently booked a Lapland holiday with the incredible Hannah Mallinson, and I couldn't be happier! She guided me every step of the way with professionalism and expertise. I asked her a million que... See more

Company replied

Rated 5 out of 5 stars

Emma was so helpful & reassuring helping to plan a trip for myself & daughter to celebrate her 21st birthday. New York & Nashville recommended both hotels which were perfectly situated . Arranged... See more

Company replied

Rated 5 out of 5 stars

We have booked several holidays through Althams at Littleborough, notably , two cruises and the service from Charlotte, Abi and Sophie has been exceptional. They have looked at the way to split bookin... See more

Company replied

Rated 5 out of 5 stars

Linda at Littleborough Althams booked my short break to Lanzarote. Everything was perfect from arriving at Liverpool to returning. She even advised me which under seat bags to purchase from Amazon to... See more

Company replied


Company details

  1. Travel Agency

Written by the company

As a genuine independent travel agent we endeavour to find the best deal available from ALL leading holiday companies, whilst offering you impartial advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

304 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Wouldn’t go anywhere else to book a…

Wouldn’t go anywhere else to book a holiday. Any holiday you want they will sort it for so helpful

December 6, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Pamela for your incredible review. We're so happy to hear that you are satisfied with the service received at Althams Travel. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Althams Ilkley totally take the stress…

Althams Ilkley totally take the stress out of booking a holiday. They’re so knowledgeable and nothing is ever too much trouble. They are friendly and ever helpful before you travel but at the same time you feel secure whilst away - knowing they are at the end of a phone. Kate, the manager is fantastic ably assisted by Karen.
Cannot recommend them highly enough.

December 6, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you for your amazing review. We're so happy to hear that you are satisfied with the service received from Kate and Karen at our Althams Travel Ilkley branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Great experience

Michelle found us exactly what we wanted at a great price.Couldn’t be happier with the service.Would always recommend Althams,Bolton.

December 6, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you for your incredible review. We're so happy to hear that you are satisfied with the service received from Michelle at our Althams Travel Bolton branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Karen Allan from Accrington althams

I spoke to Karen Allan from Accrington altham about finding us a family holiday within our budget. Karen got back to me straight away after finding 3 perfect holidays. Booking was easy and we are paying monthly which is perfect for us. We will definitely be using karen again. I need her to find me a good deal for new York!!

November 3, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you for your lovely review. We're so happy to hear that you are satisfied with the service received from Karen at our Althams Travel Accrington branch . Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Accrington branch

Accrington branch, staff are always happy to oblige, very knowledgeable, will make sure the holiday deals are in place with your chosen holiday

December 5, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Susan for your Amazing review. We're so happy to hear that you are satisfied with the service received at our Althams Travel Accrington branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Althams Accrington

Just booked again with Althams Travel Accrington, I always deal with the manager Clare. She is always very helpful and nothing is ever too much trouble, she always takes the time to find us the right holiday. We wouldn't book anywhere else.

December 3, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you for your incredible review. We're so happy to hear that you are satisfied with the service received from Clare at our Althams Travel Accrington branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Althams Keighley

Althams Keighley are fab, they are very attentive and meet all our hoildays needs, they go above and beyond,
We have booked multiple hoildays with them and wont go anywhere else
Thanks so much Louise, Helen, Fluer

December 4, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Amy for your lovely review. We're so happy to hear that you are satisfied with the service received at our Althams Travel Keighley branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

All our family have been using Althams…

All our family have been using Althams travel in Batley for years and years .. all the staff are very professional helpful and brilliant at what they do highly recommended.. 5 stars
Too many dates to mention

December 4, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you for your incredible review. We're so happy to hear that you are satisfied with the service received from Bev at our Althams Travel Batley branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

We used Althams travel in Accrington…

We used Althams travel in Accrington the lady that served us (Karen Allan)was very helpful.We were going on our first cruise and she advised us on the one that would be perfect for us and we went on the Bollette from Liverpool with Fred Olsen it was for our 50th wedding anniversary and Karen took her time with us and she got us what we wanted.

June 6, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you for your incredible review. We're so happy to hear that you are satisfied with the service received from Karen at our Althams Travel Accrington branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Althams in Otley

Althams in Otley - We have been using this travel agent for years as they are friendly, knowlegable and provide great customer care. Manager Katherine and her staff offer advice and up to date offers.
Recommended.

November 22, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Michelle for your wonderful review. We're so happy to hear that you are satisfied with the service received from Althams Travel Otley. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Have always received fantastic service…

Have always received fantastic service from Althams in Batley. All staff are pleasant, friendly and very helpful. Shout out to Lyndsey in particular, who has booked several holidays for us over the years, as we find she always goes above and beyond to find the perfect holiday carefully tailored to our particular needs.

November 29, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you for your incredible review. We're so happy to hear that you are satisfied with the service received from Lyndsey at our Althams Travel Batley branch . Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

A fabulous travel agency

We have been coming to Althams at Otley since 2017. They ensure that we have our needs met, that the holiday can meet our budget. They always listen to ensure it meets our expectations. We have been on a fly drive to California, 10 days in Sorrento, a week in Valletta, 10 days in Kos, we are going to Cyprus next year. California was a difficult one to arrange, but they managed it no problem. They are a fantastic team. Wholly reliable staff and really friendly 🥰❤️

November 29, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Rachael for your amazing review. We're so happy to hear that you are satisfied with the service received from Althams Travel Otley. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

The best

I use Althams Travel Chorley to book all my holidays Especially Kate Brewis she’s excellent and knows exactly what I want and like and I always make sure she is working before I visit to book my holidays
Kate is a credit to the company in fact they all are in the Chorley Branch of Althams Travel

November 26, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you kenneth for your lovely review. We're so happy to hear that you are satisfied with the service received from Althams Travel Chorley. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

I always book my holidays at yeadon…

I always book my holidays at yeadon althams, all the team are always so helpful and friendly. Nothing is ever too much trouble and always go above and beyond. I wouldn't book a holiday whenever else.

September 6, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Sarah for your lovely review. We're so happy to hear that you are satisfied with the service received from Althams Travel Yeadon. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Booked airline ticket with them

Booked airline ticket with them, they where extremely helpful and knowledgeable,nothing was to much hassle for them, will recommend very highly

November 15, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Paul for your wonderful review. We're so happy to hear that you are satisfied with the service received from Althams Travel. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

I have been using the Yeadon Branch of…

I have been using the Yeadon Branch of Althams for the last 12 years to book my holidays. The staff are always very friendly, proessional, helpful, patient & knowledgeable. If the holiday, eg flight or hotel, that I have chosen is fully booked they usually manage to find an alternative date, resort or hotel they think would suit me. Also they print your boarding passes off & will order currency in if they don't already have it in.
A great team of staff currently in the Yeadon office, especially Sarah the manager, another Sarah, Lyndsay & Heather.

November 21, 2025
Unprompted review
Althams Travel Services Limited logo

Reply from Althams Travel Services Limited

Thank you Lynne for your amazing review. We're so happy to hear that you are satisfied with the service received from Althams Travel Yeadon. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Fabulous staff helpful

Fabulous staff, super helpful and Highly recommend this company.

November 17, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Cat for your wonderful review. We're so happy to hear that you are satisfied with the service received from Althams Travel. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 1 out of 5 stars

Todays experience ref asking for…

Todays experience ref asking for foreign currency was terrible. Clitheroe office manager needs to take a course in customer care. previous staff have always had a smile on their faces polite and accommodating.

November 15, 2025
Unprompted review
Althams Travel Services Limited logo

Reply from Althams Travel Services Limited

Hi John,

We are sorry to hear that you have been dissatisfied with our service and would like to see if we can rectify the situation. Please feel free to contact us at 01282 434431 or sales@althams.co.uk, and we will investigate the matter further.

Best regards
Althams Travel

Rated 5 out of 5 stars

Great service from Chloe at Chorley branch

We had a fantastic experience booking 2 holidays for next year. Chloe at the Chorley branch was very helpful and patient with us. We provided her with what we wanted the holidays to include and she happily obliged and we managed to book 2 great holidays for 2026 that we are vey much looking forward to. Thanks again Chloe!

November 14, 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Damian for your wonderful review. We're so happy to hear that you are satisfied with the service received from Chloe at our Althams Travel Chorley branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

i have booked several holidays at the…

i have booked several holidays at the chorley branch and have always found them to be very helpful and professional

November 14, 2025
Unprompted review
Althams Travel Services Limited logo

Reply from Althams Travel Services Limited

Thank you for your wonderful review. We're so happy to hear that you are satisfied with the service received from Althams Travel Chorley . Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

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