Excellent small business with the best customer service. Phone calls and emails answered by the ladies themselves who can answer your questions. Orders posted the same day. Best quality fabrics a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I cannot recommend Always Knitting and Sewing enough I found them by chance during lockdown on their facebook lives. Since then I became a stitchi club member, I’ve purchased the last 2 years adv... See more
Company replied
I joined AKA during the covid lockdown Excellent service great tutorials and very good projects. I found when ordering it is usually here the next day.when ordering over the phone it’s great talking... See more
Absolutely amazing products, the shipping is incredible Customer services are always like your best friends. So helpful, caring, kind, nothing is too much trouble, always very happy to advise,... See more
Company details
Information provided by various external sources
Always Knitting & Sewing, Online Shop; polycotton fabric, cotton fabric, fat quarters, fat quarter bundles, ribbon , buttons, bias bindling, fleece, lace,
Contact info
Ashfield Road 3, PR7 1LH, Chorley, United Kingdom
- 01257276513
- sales@alwaysknittingandsewing.co.uk
- alwaysknittingandsewing.co.uk
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I cannot recommend AKAS enough
I cannot recommend Always Knitting and Sewing enough
I found them by chance during lockdown on their facebook lives. Since then I became a stitchi club member, I’ve purchased the last 2 years advent calendar and have ordered the 3rd
Customer service is 2nd to none and when you speak to the girls on the phone, it’s like chatting to lifetime friends.
Ladies please never change and continue to bring us wonderful fabric and many more tutorials
March 25, 2026
Reply from AlwaysKnittingSewing
Hi Deborah - thank you for taking the time to leave us this wonderful review - it is very much appreciated. Thank you for your loyalty and I am delighted to hear that you love the Stitchi Sewing Club and the Advent Calendars. Kind regards. Donna x
Amazing quality and fantastic customer service
I wish I had found this company sooner. Delivery times that rival large online companies. The quality of products from AKS far outweigh other companies.
February 23, 2026
Reply from AlwaysKnittingSewing
Hi Natalie - thank you so much for taking the time to leave us this wonderful 5* review - as a small family business this is very much appreciated. Kind regards. Donna x
Reply from AlwaysKnittingSewing
Hi Sarah - thank you for taking the time to leave us this lovely 5* review - as a small, family business this is very much appreciated. Kind regards. Donna x
Reply from AlwaysKnittingSewing
Hi Julie - thank you for your lovely 5* star review - I am delighted to hear that you love our haberdashery products. Kind regards. Donna x
Beautiful fabric
Beautiful fabric, packed to perfection and delivered the very next day.
Brilliant service many thanks.
February 24, 2026
Reply from AlwaysKnittingSewing
Hi Eirlys - thank you for your wonderful 5* review - as a small family business this is very much appreciated. Kind regards. Donna x
I’m new to all this but found it easy…
I’m new to all this but found it easy to find what I was looking for and order
February 25, 2026
Reply from AlwaysKnittingSewing
Hi June - Thank you for this lovely 5* review - we are delighted to hear that you found the website easy to use and if you require any further assistance please do contact me. Kind regards. Donna x
Alwaysfabulousandgorgeous
February 24, 2026
Reply from AlwaysKnittingSewing
Hi Lynn - Thank you for taking the time to leave us this 5* review - it is very much appreciated. Kind regards. Donna x
Very satisfied
Very satisfied. Quality fabrics and excellent swift despatch. A delight to deal with.
February 24, 2026
Reply from AlwaysKnittingSewing
Hi Dianne - thank you for the lovely 5* review - as a small, family business it really is very much appreciated. Kind regards
Donna x
Excellent service placed an order on…
Excellent service placed an order on Wednesday night was delivered on Friday. Would recommend.
February 20, 2026
Unprompted review
Reply from AlwaysKnittingSewing
Hi Janice - I am delighted to hear that your order arrived promptly - any order placed Monday to Friday before 3pm is dispatched the same day by First Class Royal Mail. We look forward to seeing your projects. Kind regards. Donna x
Excellent love love love this site and…
Excellent love love love this site and learnt so very much!
January 28, 2026
Reply from AlwaysKnittingSewing
Hi Jacqueline - I am delighted to hear that you love the Stitchi Sewing Club and thank you for taking the time to leave us this lovely review - as a small family business this is very much appreciated. Kind regards. Donna x
Great quality arriving 2 days after ordering.
My order arrived within 2 days in perfect condition. Everything that I have ever bought from AKAS has been of the highest quality and has arrived promptly. They are a really amazing company.
January 28, 2026
Reply from AlwaysKnittingSewing
Hi Judi - thank you so much for taking the time to leave us this wonderful review - it is very much appreciated. Kind regards. Donna x
Brilliant as a,ways
As always brilliant fabric and wonderful and quick service. I can thoroughly recommend Always Knitting and Sewing.
January 27, 2026
Reply from AlwaysKnittingSewing
Hi Rosemarie - thank you for taking the time to leave us this lovely 5* review, it is very much appreciated. Thank you for your continued support. Kind regards.
Donna x
Excellent Service lovely shop always their to help
Excellent Service lovely shop always there to help
January 26, 2026
Reply from AlwaysKnittingSewing
Hi Janet - thank you for this lovely 5* review - it is very much appreciated. As a valued member of our sewing community please do let me know if you need any assistance and I will be glad to help. Kind regards. Donna x
Absolutely amazing small business
Absolutely amazing small business, their help, advice and delivery is second to none, a fantastic team.
January 26, 2026
Reply from AlwaysKnittingSewing
Hi Caroline - thank you for your wonderful 5* review - it is very much appreciated. As a valued member of our sewing community we really appreciated your continued support. Kind regards. Donna x
Reply from AlwaysKnittingSewing
Hi Sarah - thank you for taking the time to leave us such a lovely 5* review - we really appreciated you taking the time. Thank you for your amazing support and for being part of our sewing community. Kind regards. Donna x
Wowser!
Wow!
Amazing service.
Ordered in the afternoon & delivered the next day!
Speedily respond to any queries.
A great, friendly, approachable team who genuinely put their customers first.
January 29, 2026
Reply from AlwaysKnittingSewing
Hi Karen - thank you for taking the time to leave us such a wonderful 5* review - it is very much appreciated. Thank you for being such a valued member of our sewing community. Kind regards.
Donna x
It's bast on line fabric shop and more.
It's so east shopping with the alway knitting andsewing . This sites easy to see what you want and what you didn't know you wanted. The fabric's are in all colours anyone can think of and they are so good quality. They have so meny notions for quilting, bag making and More. The staff are all lovely to talk to and very helpful. Worth a shop.
January 28, 2026
Reply from AlwaysKnittingSewing
Hi Kathleen - thank you for your lovely 5* review - it is very much appreciated. I am delighted to hear that you find our website easy to navigate but remember you can always give us a call and speak to us personally if you need any help. Kind regards. Donna x
Reply from AlwaysKnittingSewing
Hi Laura - thank you for your lovely 5* review - we really appreciated you taking time to leave us this feedback. Kind regards. Donna x
Excellent Fabric and Customer Service
Excellent small business with the best customer service. Phone calls and emails answered by the ladies themselves who can answer your questions.
Orders posted the same day. Best quality fabrics and accessories.
Subscription boxes are top notch and a lovely surprise each month.
The Stitchi hub subscription is excellent value and gives access to hundreds of sewing tutorials and projects.
So pleased I found them.
January 28, 2026
Reply from AlwaysKnittingSewing
Hi Bev - thank you for taking the time to leave us such a wonderful 5* review. Thank you for being a valued member of our community and subscriber to the Stitchi Sewing Club and Stitchi Sewing Boxes. We really appreciated your support. Kind regards. Donna x
Exceptional customer service
Fantastic customer service. Very responsive and helpful. Top quality fabrics and tutorials. All of the ladies are friendly and tutorials have good clear instructions. Lots of online live events too. One of the best companies I have dealt with. Congratulations to all the team and thanks for all your support
January 28, 2026
Reply from AlwaysKnittingSewing
Hi Susan - thank you for your lovely 5* review - it is very much appreciated and I am delighted to hear that you are loving the Stitchi Club tutorials and the Facebook Lives. Kind regards. Donna x
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