Excellent small business with the best customer service. Phone calls and emails answered by the ladies themselves who can answer your questions. Orders posted the same day. Best quality fabrics a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I cannot recommend Always Knitting and Sewing enough I found them by chance during lockdown on their facebook lives. Since then I became a stitchi club member, I’ve purchased the last 2 years adv... See more
Company replied
It is always a pleasure to shop online with Always Knitting and Sewing. The website is easy to navigate and there is always plenty of choice of material and value for money. If you need help matchin... See more
I joined AKA during the covid lockdown Excellent service great tutorials and very good projects. I found when ordering it is usually here the next day.when ordering over the phone it’s great talking... See more
Company details
Information provided by various external sources
Always Knitting & Sewing, Online Shop; polycotton fabric, cotton fabric, fat quarters, fat quarter bundles, ribbon , buttons, bias bindling, fleece, lace,
Contact info
Ashfield Road 3, PR7 1LH, Chorley, United Kingdom
- 01257276513
- sales@alwaysknittingandsewing.co.uk
- alwaysknittingandsewing.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Such a great family run business
Such a great family run business, always so friendly and helpful. Their stitchi club web site is packed full of ideas on what to make next, it’s certainly got my sewjo going again.
January 27, 2026
Reply from AlwaysKnittingSewing
Hi Collette - thank you for your lovely 5* review - it is very much appreciated. I am delighted to hear that you are loving the Stitchi Sewing Club and that we helped you get your sewjo back - we look forward to seeing your projects. Kind regards. Donna x
Easy ordering
Easy ordering. Quick delivery and great choice of fabrics and accessories.
January 26, 2026
Reply from AlwaysKnittingSewing
Hi Susan - thank you for your lovely 5* review - it is very much appreciated. I am delighted to hear that your order arrived quickly - any order placed before 3pm Monday to Friday is dispatched the same day by First Class Royal Mail. Kind regards. Donna x
Fantastic company
Fantastic company, great selection of fabrics and extremely helpful team of ladies if you need anything. Keep up the great work.
September 24, 2025
Reply from AlwaysKnittingSewing
Hi Caroline - thank you for your lovely 5* review - its is very much appreciated. Kind regards. Donna x
Quick, reliable service
Really helpful ladies, excellent service, never let us down.
December 28, 2025
Reply from AlwaysKnittingSewing
Thank you so much for this lovely review Irene - it is very much appreciated. Donna x
Customer service is excellent
Delivery was excellent came so fast. And my first box is stunning I'm looking forward to having a go
December 28, 2025
Reply from AlwaysKnittingSewing
Thank you so much for this lovely review Mrs Nichols - I am delighted to hear that you are loving the Stitchi Boxes. Donna x
Christmas Break.
In spite of the break fof Christmas, fabric was posted quickly after break. Lovely envelope box full of gorgeous fabrics and cotton.
December 28, 2025
Reply from AlwaysKnittingSewing
Thank you so much for the lovely review Julia - thank you for your patience whilst we were taking our annual Christmas break and I am delighted to hear that your order arrived quickly once we returned and that you loved the fabric. Donna x
On the ball if any problems and quick…
On the ball if any problems and quick to sort and great girls
December 26, 2025
Reply from AlwaysKnittingSewing
Thank you for the lovely review David - I am delighted to hear that you are happy with our service. Donna x
Getting the beautifully wrapped fabric…
Getting the beautifully wrapped fabric is always a pleasure. Then the actual fabric is even more pleasing. The parcel took a little longer because of Christmas but that was no problem. Always enjoy shopping with the material girls.
December 26, 2025
Reply from AlwaysKnittingSewing
Thank you for your lovely review Marian and for your patience whilst we had our Christmas break. I am delighted to hear that you love our weekly Facebook Material Girls Live. Donna x
Excellent customer service
Fabric as ordered, and lovely, personal customer service when one of the things I ordered wasn’t available.
December 26, 2025
Reply from AlwaysKnittingSewing
Thank you for your lovely review Amanda and for your understanding. I am delighted to hear that you appreciated our personal customer service. Donna x
My order was made on 28th December
My order was made on 28th December, you charged for first class post and then send an email asking how you did!! I haven’t received my order as yet. It’s been a week, I would call that 1st class!
Please advise when I will receive my order.
December 28, 2025
Reply from AlwaysKnittingSewing
Hi Sharon, we took a break over Christmas which is why your order was slightly delayed. Hopefully you have received your order now and all is well?
Prompt advice
As always, great customer service service. Prompt answer to a quest and then a quick dispatch of my order. Lovely, caring ladies.
November 26, 2025
Reply from AlwaysKnittingSewing
Thank you Mo for your lovely postive review x
Can’t go wrong shopping here !!
November 24, 2025
Reply from AlwaysKnittingSewing
Thank you Barbara for your lovely review, it is really appreciated x
Reply from AlwaysKnittingSewing
Hi Hilary - thank you for your 5* review - it is very much appreciated. Kind regards. Donna x
Tremendous Quality in all aspects my…
Tremendous Quality in all aspects my one go to shop
November 26, 2025
Reply from AlwaysKnittingSewing
Hi Geraldine - thank you for the 5* review - it is very much appreciated. Kind regards. Donna x
5 Stars
Brilliant company, great quality fabrics, orders come quickly and are well packaged.
December 3, 2025
Reply from AlwaysKnittingSewing
Hi Christine - thank you for your 5* review - it is very much appreciated. Kind regards.Donna x
Simply the best customer service
Always a beautiful selection of fabrics and the projects from the Stitchi Club are interesting and varied, expertly taught by a fabulous group of tutors.
Such friendly helpful staff who always go the extra mile to help.
November 25, 2025
Lovely Ladies!
Wonderful fabrics, great service, next day delivery which always delivers!
November 25, 2025
5 Star treatment
I placed my order but I didn’t receive it in the time frame that I usually do, so I emailed & explained my issue, I received a reply straight back & for whatever reason one letter on my postcode on my order had changed so it was sent to the next street where I went & retrieved it but they were extremely helpful & in contact until I retrieved my package
October 26, 2025
Everythibg i ordered was despatched…
Everythibg i ordered was despatched really quickly beautifully packaged as always xx
October 26, 2025
Knowledgeable
Knowledgeable, helpful, prompt with orders, good allround, old fashioned customer service.
October 27, 2025
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