AMA Waste Reviews 

2,506
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers had a great experience with this company. Customers frequently highlight the efficient and prompt service, noting its ease and reliability. Many people praise the staff for being exceptionally helpful, friendly, and professional, often going above and beyond to assist. Reviewers appreciate the clear communication and positive interactions with team members, from initial contact to delivery. However, some customers noted occasional issues with delivery and collection, such as delays, incorrect skip placement, or uncollected skips. A few others also mentioned unclear pricing, unexpected charges for failed deliveries or cancellations, and difficulties with customer service communication.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its efficiency, professionalism, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their efficiency, friendliness, and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers reporting quick and on-time... See more

Price

Users describe ambiguous interactions with price, with many reviewers reporting reasonable or good prices and... See more

Customer service

Consumers find customer service experiences to be ambiguous, with many reporting positive interactions.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Skip Hire did not start smoothly due to issues with the transport department, however, Soukaina took ownership of the transport issue and went above and beyond to get delivery and collection exactly w... See more

Rated 4 out of 5 stars

Efficient …would have been 5 stars but skip was placed with its edge on a neighbours drive rather than fully placed on ours

Rated 5 out of 5 stars

As a drylining company we use skips on a weekly basis. Sarah looks after us , she is always professional and very knowledgeable in her role. a great communicator let us know when skips are going out a... See more


Company details

  1. House Clearance Service

Written by the company

AMA offer a comprehensive range of waste services across the UK, and specialise in helping our customers to gain the on-site assistance that they need at a price they can afford. Our range of waste services encompasses a variety of different aspects, from skip hire to site clearance, whilst we can also supply muckaway services such as grab lorries and tipper lorries to help dispose. Whatever your budget and requirements, rest assured that AMA can provide a solution - supported by our network of depots across the UK and the expertise of our large, experienced team.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.1

All reviews

(2,506)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Skip delivered on time

Skip delivered on time
However even though I arranged collection at the point of order I had to phone to get skip removed
Person I spoke to at that point was far from helpful and couldn’t promise a collection date
People don’t want skips on their driveway longer than necessary

December 16, 2024
AMA Waste logo

Reply from AMA Waste

Hello Peter,

Thank you for taking the time to leave a review.

We apologise that you had a negative experience with us, if you would like to discuss this further please contact info@amawaste.co.uk.

Thanks AMA Waste.

Rated 5 out of 5 stars

Came on time polite driver and was…

Came on time polite driver and was careful on handling slip on its removal.

December 2, 2024
AMA Waste logo

Reply from AMA Waste

Hello Thomas,

Thank you for taking the time to leave a review.

We are glad that you had a good experience with Erin, and hope to work with you again in the future.

Thanks AMA Waste.

Rated 5 out of 5 stars

Good service

Good service, delivered on time, changed and picked up on time following all instructions as requested. Quick, polite and accurate service. Thank you.

December 16, 2024
AMA Waste logo

Reply from AMA Waste

Hello Jayne,

Thank you for taking the time to leave a review.

We are glad that you had a good experience with Saffron, and hope to work with you again in the future.

Thanks AMA Waste.

Rated 5 out of 5 stars

very good serves at a fair price

very good serves at a fair price

December 13, 2024
AMA Waste logo

Reply from AMA Waste

Hello Stewart,

Thank you for taking the time to leave a review.

We are glad that you had a good experience with Saffron, and hope to work with you again in the future.

Thanks AMA Waste.

Rated 5 out of 5 stars

Pleasant to talk to over the phone

Pleasant to talk to over the phone. The Driver who delivered the skip was very nice to talk with; ensuring it was precisely in the correct place so I could open the garage door. Thank you

December 12, 2024
AMA Waste logo

Reply from AMA Waste

Hello,

Thank you for taking the time to leave a review.

We are glad that you had a good experience with Saffron, and hope to work with you again in the future.

Thanks AMA Waste.

Rated 5 out of 5 stars

Skip delivered and placed on drive in…

Skip delivered and placed on drive in correct spot even though I was not there. It was collected speedily and I would recommend.
This was around Xmas and New Year but didn’t cause any issues.

December 20, 2024
AMA Waste logo

Reply from AMA Waste

Hello,

Thank you for taking the time to leave a review.

We are happy to hear that you had a good experience with Freddie, and hope to work with you again in the future.

Thanks AMA Waste.

Rated 5 out of 5 stars

Very organised and efficient

It was easy to phone, picked up quickly, very helpful agent, and the skip was delivered within a couple of hours...the plumber was impressed! The collection was also very efficient given it was Christmas week and the skip was collected right on schedule. The drivers are very skilled as well as they had to cope with parked cars and a narrow road. Brilliant.

November 25, 2024
Rated 1 out of 5 stars

Ama must confirm the exact location of Skip and ensure that they do not charged customer's money without providing service

I would want to strongly suggest that everyone Please do not book with AMA Waste.
I booked with them, however the driver was not cooperative and rude, and they deducted money from my deposit without delivering the Skip. (Raj)

December 6, 2024
AMA Waste logo

Reply from AMA Waste

Hello Raj,

Thank you for taking the time to leave a review.

We apologise that there was an issue when booking, if you would like to discuss this further please contact info@amawaste.co.uk.

Thanks AMA Waste.

Rated 4 out of 5 stars

Good service.

Easy to talk too, passed on requests to skip hire company. Kept client aware of situation when , in this case, skip was not for customers home address but relatives.
Delivered on time and collected promptly.
Drivers polite and helpful.

December 20, 2024
Rated 5 out of 5 stars

Value for money

Value for money and can have it for up to 20 weeks without any charges
A lot of the others I tried wanted more money after 3 weeks

December 4, 2024

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