AMA Waste Reviews 

2,506
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers had a great experience with this company. Customers frequently highlight the efficient and prompt service, noting its ease and reliability. Many people praise the staff for being exceptionally helpful, friendly, and professional, often going above and beyond to assist. Reviewers appreciate the clear communication and positive interactions with team members, from initial contact to delivery. However, some customers noted occasional issues with delivery and collection, such as delays, incorrect skip placement, or uncollected skips. A few others also mentioned unclear pricing, unexpected charges for failed deliveries or cancellations, and difficulties with customer service communication.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its efficiency, professionalism, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their efficiency, friendliness, and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers reporting quick and on-time... See more

Price

Users describe ambiguous interactions with price, with many reviewers reporting reasonable or good prices and... See more

Customer service

Consumers find customer service experiences to be ambiguous, with many reporting positive interactions.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Skip Hire did not start smoothly due to issues with the transport department, however, Soukaina took ownership of the transport issue and went above and beyond to get delivery and collection exactly w... See more

Rated 4 out of 5 stars

Efficient …would have been 5 stars but skip was placed with its edge on a neighbours drive rather than fully placed on ours

Rated 5 out of 5 stars

As a drylining company we use skips on a weekly basis. Sarah looks after us , she is always professional and very knowledgeable in her role. a great communicator let us know when skips are going out a... See more


Company details

  1. House Clearance Service

Written by the company

AMA offer a comprehensive range of waste services across the UK, and specialise in helping our customers to gain the on-site assistance that they need at a price they can afford. Our range of waste services encompasses a variety of different aspects, from skip hire to site clearance, whilst we can also supply muckaway services such as grab lorries and tipper lorries to help dispose. Whatever your budget and requirements, rest assured that AMA can provide a solution - supported by our network of depots across the UK and the expertise of our large, experienced team.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.1

All reviews

(2,506)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Late collection

We arrange for the skip to be collected on Monday, and it was collected on Tuesday. when we pointed this out to the collector he just shrugged has shoulders

November 29, 2024
AMA Waste logo

Reply from AMA Waste

Hello Jason,

Thank you for taking the time to leave a review.

We apologise that you had a negative experience with us, if you would like to discuss this further please contact info@amawaste.co.uk.

Thanks AMA Waste.

Rated 1 out of 5 stars

Invoice stated that the skip was to be…

Invoice stated that the skip was to be delivered to Scotland although we live 200 miles south! If we hadn’t checked the invoice we wouldn’t have known. Had paid a lot of money over £300. However, to be fair the refund was instigated satisfactorily.

November 27, 2024
AMA Waste logo

Reply from AMA Waste

Hello Graham,

Thank you for taking the time to leave a review.

We apologise that there was an issue, however am pleased to hear that there was a swift resolution.

We hope to work with you again in the future.

Thanks AMA Waste.

Rated 5 out of 5 stars

Great skip hire company - good value

Great skip hire company
Ordered short notice and skip was with me following day. Delivered by a very skilled driver who had to be precise loading into garden. Uplift no trouble again and another lovely driver who arrived within timescale given
Would defo recommend

November 26, 2024
Rated 5 out of 5 stars

Very good skip hire experience - thank you.

I hired a skip from AMA Waste and was very pleased with every aspect of delivery and collection. The driver was friendly and efficient and his vehicle spotless and appeared well maintained. AMA Waste would certainly be my first choice if and when I need to hire a skip in the future.

November 14, 2024
Rated 5 out of 5 stars

Very good

Very good, very efficient on delivery and very thorough with the what’s allowed and what’s not allowed in the skip.

Highly recommend.

November 12, 2024

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