Amazing Space Reviews 113

TrustScore 3.5 out of 5

3.7

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Company details

  1. Spa
  2. Cosmetics Store
  3. Day Spa
  4. Facial Spa
  5. Health and Beauty Shop

Information provided by various external sources

Amazing Space er et total koncept af skønhedsplejende spa-produkter samt behandlinger bestående af naturlige, biologiske og økologiske ekstrakter fra planteriget. Ingredienserne er alle kræsent udvalgt og kvalitetskontrolleret.


Contact info

3.7

Average

TrustScore 3.5 out of 5

113 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

wonderful experience

I had a massage treatment with stine and it was a perfect experience. Thank you so much Stine.

March 23, 2024
Unprompted review
Amazing Space logo

Reply from Amazing Space

Thank you so much.

All the best,
Amazing Space

Rated 3 out of 5 stars

I went there for a cleansing

I went there for a cleansing. It was great. However, after the session the woman sold me some creams (I felt a bit uncomfortable so I bought one). I tried the honey mask (lifting mask) at home and it burnt my face. Now I have a red face thanks to this 300dkk mask..:

March 15, 2024
Unprompted review
Amazing Space logo

Reply from Amazing Space

Dear Claudia. Thank you so mush for your message. We really want to help you with your allergic reaction, so if you can contact us, we would love that very much. We are here to help. You are also very welcome to come in and return your product, and of course get your money back.

All the best,
Amazing Space

Rated 5 out of 5 stars

Amazing Space SPA og behandlinger er…

Amazing Space SPA og behandlinger er fantastiske! Så vidunderlig oplevelse og smukke opgivelser med service i top. Ren forkælelse og sand luksus!

February 28, 2023
Unprompted review
Amazing Space logo

Reply from Amazing Space

Tusinde tak. Det er vi meget glade for at høre. Vi glæder os til at få dig på besøg igen.
De bedste hilsner
Amazing Space

Rated 1 out of 5 stars

I had a really poor experience with Amazing Space

I had a really poor experience with Amazing Space and their customer service. I had a gift card, which I received prior to Covid. Due to Covid and two consecutive challenging pregnancies I was not able to use it. I therefore contacted Amazing Space prior to the gift card elapsing asking for an extension, which I was granted. For my birthday I contacted Amazing Space to utilize the gift card. I booked a treatment and paid in advance the amount not covered by the gift card. After the treatment was done Amazing Space all of a sudden refuses to accept the gift card and claims that I should have understood that the extension was only available for 6 months (it was around 9 months when I used it). This was something which they never informed me about. Under such circumstances I would never have booked a treatment with them and they completely ruined my birthday to make it worse as they tried to shame me about it.

August 27, 2022
Unprompted review
Amazing Space logo

Reply from Amazing Space

We are so sorry to hear that you were not fully satisfied with your visit to Amazing Space. Please contact us directly, and we will do everything we can to find a suitable solution.

We look forward to hearing from you soon and welcoming you again to Amazing Space!

Rated 2 out of 5 stars

Professional treatment, but poor set up

Kind reception and good professionalism / skills fri
Pedicurist.

However - setting of pedicure was very uncomfortable (small stool in a bathroom) and laying down for the treatment was very uncomfortable/made it very difficult to relax.

Asked multiple times for the masseuse to use more pressure but she did not / could not, so it felt like a very expensive back rub with oil rather than the tension release / relaxation I hoped for

August 7, 2022
Amazing Space logo

Reply from Amazing Space

We are so sorry to hear that you were not fully satisfied with your visit to Amazing Space.

Please contact us directly, and we will do everything we can to find a suitable solution.

We look forward to hearing from you soon and welcoming you again to Amazing Space!

Rated 1 out of 5 stars

No booking, no info despite payment for treatments

We had booked 2 facial treatments via telephone and transferred the full amount in advance (via mobile pay, incl specification of date and name to match booking, as instructed by the staff).

Upon arrival for our treatments, we are surprised as we are informed that there are no bookings in their system. I documented proof of payment and the staff confirmed that they had received the full amount and that a booking had been made in the system but that it had been removed some days after by a manager.

So no treatment, no alternatives on the day to mitigate the issue and we had no advance info about cancellation, and no apology following. Money was however transferred back.

Class example of how to loose clients and generate negative word of mouth.

June 1, 2022
Unprompted review
Rated 5 out of 5 stars

My time at Amazing Space was absolutely…

My time at Amazing Space was absolutely amazing. Nikita in the reception was hands on if and when I needed help. Nadia was amazing and informative before, during and after my treatments.

I would therefore recommend Amazing Space to anyone that needs relaxation and tranquility.

Thanks again!

August 11, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely recommend after my 3rd spa…

Absolutely recommend after my 3rd spa visit. My treatments were so relaxing and I have come away invigorated and pampered. My therapist Carley was professional and informative of the Elemis treatments.
Whether for a treat or maintenance Amazing Space is one of the best

January 11, 2020
Unprompted review
Rated 2 out of 5 stars

I had booked their Clean facial and was…

I had booked their Clean facial and was expecting a deep cleanse of the skin as the description said. Sadly it was a very shallow and quick cleanse mostly focused on "feel good" luxury, which was nice, but with no deep cleanse at all :-/

November 13, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing space – so true to its name

At the premises of the newly renovated and highly decorated Hotel d’Angleterre in Copenhagen you find the most awesome and pampering spa, named Amazing Space. As soon as you step into the Amazing Space Universe, you are immediately swamped by the beautiful and calm surroundings enabling you to leave the hectic modern lifestyle behind you and indulge into – yes the AMAZING SPACE – of treatments, spa and products combined with an outstanding service and care from the lovely and knowledgeable staff.
The treatments performed by highly competent therapists spanning from facials, manicures to LPG massages and NONTOX treatment, where the acupuncture fights all the wrinkles and tension in your face without injections. Amazing Space offers their own range of products developed by spa founder and owner Mrs Laura Bonne. The product suite that encompasses both skin care and make up, are all organic and natural, has won several spa award and are among the favourites by the beauty editors.
After the treatment you are served a freshly squeezed healthy juice or a green tea with organic nuts while you poolside enjoy the pampering effects of the treatment before you jump into the pool and sauna. Amazing Space is the most covering and perfect name for this spa – it is so true to its name: Amazing Space. Only problem is that you don’t want to leave and it not easy to choose which of the outstanding products you want to bring home, so what else to do, than to buy them all and book a repeat treatment before you leave 

December 30, 2015
Unprompted review
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