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Rated 5 out of 5 stars

Ordered 100+ units as a trade order delivered via pallets to facility in Jersey, easy to deal with, great price and very good quality. Please to recommend to trade

Rated 3 out of 5 stars

Ordered Friday for a next day delivery under Prime membership. Was given a DHL tracking number which didn’t actually exist. It eventually turned up on Tuesday afternoon with DPD. No apology or expla... See more

Company replied

Rated 1 out of 5 stars

placed an order for a wall mounted heater on 13 February and still have not received it. I have emailed more than 5 times requesting an update and have had no response. There’s no other way to comm... See more

Rated 3 out of 5 stars

I bought a Slim Ceramic Heater. The remote control stopped working after i minute, and the temperature reading was about 3 degrees too high. This meant that it started to output cold air while the roo... See more

Company details

  1. Heating Equipment Supplier

Written by the company

We provide the very best products and services in air cooling, heating and purification in the UK. All our products are manufactured under the AmbientAir brand and deliver exceptional products such as panel heaters and portable air conditioning units. We service direct to consumers as well as with contractors and trade customers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

68 reviews

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Rated 1 out of 5 stars

Not yet dispatched after 12 days

Ordered an aircon unit with next day dispatch on the 29th July.
Item still not sent and just given ongoing excuses with no dispatch date.
Update July 22.
The company tried to get this review removed as not genuine. Sadly for them it was a genuine order with poor service and communication.

August 9, 2021
Rated 5 out of 5 stars

Ordered myself a 1.5kw panel heater for…

Ordered myself a 1.5kw panel heater for my outside office, came within the timescales given when ordering. Office is now warm in the winter months. Price was fantastic too! Would highly recommend

February 4, 2021
Unprompted review
AmbientAir Direct logo

Reply from AmbientAir Direct

Many thanks for the 5* review

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