Ameliaarthurjewels Reviews 203

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Considering 203 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products, describing them as poor quality, cheap, and not matching the descriptions or images on the website. People frequently reported receiving items that were broken, tarnished, or made of plastic, despite being advertised as something else. The pricing was also a major concern, with many feeling the items were overpriced for the low quality received. Furthermore, reviewers found the refund process to be extremely difficult, with the company often offering only partial refunds or requiring customers to pay expensive return shipping to China. However, some people were satisfied with their purchases, finding the items to be as pictured and good value for the price, especially when not expecting high-end materials.

What people talk about most

Product

Customers consistently express disappointment with the product, frequently reporting that items are of poor... See more

Quality

Reviewers highlight negative aspects of quality, with many describing the jewelry as "absolute tat" and... See more

Refund

People report negative experiences with refund, with many reviewers finding it impossible to get a full... See more

Price

Clients share negative opinions on price, with many reviewers expressing disappointment and frustration over... See more

Website

Users describe negative interactions with the website, with many reviewers reporting that items received,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Very slow arrival of earrings. While they are quite nice and look vaguely like the pictures, they are cheap and look like something you might get for a fiver elsewhere. I can't be bothered to return t... See more

Rated 2 out of 5 stars

I ordered 2 pairs after seeing a summer sale on a Facebook ad. Whilst one pair is just ok, the other pair is impossible to fasten. Normally I check reviews before ordering but I didn’t on this occasio... See more

Rated 1 out of 5 stars

Chinese Scam Company: I wish I had read the reviews prior to ordering - my mistake!! The products are extremely poor and definitely not home-made! I have tried to contact them regarding r... See more

Rated 1 out of 5 stars

Scam scam as with Langford and Blake. American Express involved. Both not UK based. Returns difficult and expensive and if you do choose to return item not picked up at chinese delivery point. They... See more


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1.6

Bad

TrustScore 1.5 out of 5

203 reviews

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No history of asking for reviews

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1.6

All reviews

(203)

197 reviews in the last 12 months

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Rated 4 out of 5 stars

Despite all the bad reviews i have read…

Despite all the bad reviews i have read , i did receive my 3 pair of earrings today . I was very happy with them and looked exactly like the photos shown on their website . They are definitely not cheap and nasty as some reviews say In fact they are nicely made and very cute and i think in the right price range for what they are. Obviously they are not precious metal but more pretty jewellery. I will definitely buy some more at some point. The only downside was they took far too long to dispatch them . If you are looking for something different then buy these pretty earrings

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam site

This is a scam site! They took the money from my account. After receiving 2 emails to confirm the order, these emails have now completely disappeared! Money’s been deducted though. DO NOT USE!!!!

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this seller

Should be zero stars !!!The items are hand made as advertised The business is NOT a small, family-run UK workshop as claimed, but is actually in China. I did not receive a refund. Avoid this seller!!!

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

Earings

I bought a pair of earrings that took 2 weeks to arrive and after 2 weeks had tarnished and made my ears black. Asked for a refund but was offered a 30% discount on another product.
Dont purchase because the product is substandard. If you return goods its at your expense and I'm not convinced I would get my money back.

October 11, 2025
Unprompted review
Rated 1 out of 5 stars

It’s a scam

I should have known better! Bought some star earrings for my granddaughter before I read the reviews.
Cheap nasty jewellery should have been £40.00 but selling for £21.95 not worth anything to that amount, fit for the bin which is where they are going. Should not be allowed to trade stating they are mother and child business, more likely Chinese scam business. Be aware not to buy from these people.

October 11, 2025
Unprompted review
Rated 1 out of 5 stars

Awful plastic rubbish, scammers

Scammers. Avoid avoid avoid. Amelia and Arthur produces awful cheap plastic and paste. Looks nothing like the photos. Dreadful people to deal with when requesting a refund. I eventually got 35% out of them as I didn’t want to spend huge amounts of money shipping to China.

September 20, 2025
Unprompted review
Rated 1 out of 5 stars

I wish I had read these awful reviews first

I wish I had read these awful reviews first. This site is led by a picture of an attractive so called Amelia with her cute so called son Arthur and we are led to believe the jewellery is made by hand from top quality materials and shipped in England. But when it arrives and is not acceptable we find to return it we have to pay an exorbitant postal charge to China so is it worth it?? So my advice is not to use this company it is not what it seems and is a sham.

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

STOP! this is a scam from China

This is a scam from China. They are only getting 1 star from reviewers because Trust Pilot doesn't let you give zero.
There is no Amelia or Arthur, they are AI generated in a way that gains sympathy from those looking to support a small family business. My ear rings took a long time to come and were like something out of a cheap Christmas cracker, mass produced rubbish. The photos are not an honest representation at all. Like other reviewers, when asking about returns I received endless polite emails presenting obstacles and offering discounts. The UK address they were delivered from is of no use. I was eventually offered 3O% refund in 'up to 10 days' today is day 10 and ...surprise surprise no refund. Scammed out of £40 and hours spent chasing it.

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

complete scam

complete scam! Do not use them. 3 pairs of earings all arrived damaged, tried to return them they offered me 20% discount on future orders, then when I said no offered me 30% discount on future orders. I insisted on returning them, there was an address in the UK but they insisted I send back to CHINA at my cost. Took to Post Office, cost was £25 to return PO informed me they could not guarantee it being delivered safely in China, order was £40.00 so I decided to just bin the jewellery and NEVER TO USE THEM AGAIN! please do not be conned like I was.

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality goods from a sham business

The products are poor quality. The company is clearly based in the far east, not the uk. Returns are not accepted: they merely send polite emails with an endless stream of irrelevant questions to avoid actually paying any refund.

October 8, 2025
Unprompted review
Rated 4 out of 5 stars

Good customer service and friendly communications

I found one of the earings had broken when I unpacked them so I sent a picture with a request to send a replacement and I had a prompt, very polite reply and a replacement pair of earings sent right away. My only criticism is that the deliveries are slow. Quality could be better but for the price wasn't bad at all.....you are not paying for gold so....

October 8, 2025
Unprompted review
Rated 1 out of 5 stars

Misleading website; products are low quality

The goods did arrive as promised, but they don't match the pictures. The workmanship is low quality, and the jewellery is NOT handmade.

The significant mark-down on prices they're showing is probably just a sham. Even at the marked-down prices I've definitely paid more than what these items would sell for.

I had noticed that the image of mother and son on the website looked like it was touched-up, but didn't think much of it. Now I know better.

September 28, 2025
Unprompted review
Rated 1 out of 5 stars

I’d give this seller zero stars if I…

I’d give this seller zero stars if I could. The items are "not vintage" as advertised but cheap, mass-produced tat. The business is NOT a small, family-run UK workshop as claimed, but is actually based in China. Getting a refund is impossible. Avoid this seller; the listings are completely misleading.

October 8, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointing product, don’t get taken in

Very disappointing product, cheap materials and construction, differed from images and descriptions, definitely not ‘vintage’, The products are overpriced, shown as heavily discounted to give the impression of a great deal, as is the incessant ‘Sale’ and ‘last few in stock’ messaging; the website only shows reviews of 4 and 5 stars (which is disclosed in the small print) and the brand cleverly designed to mislead, giving a sense of trustworthiness. ‘Amelia and Arthur’ as portrayed in the image as super-nice people (mother and her sweet boy!) who champion kindness to all - I strongly suspect everything is entirely AI generated and therefore wholly fake.

October 4, 2025
Unprompted review

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