Ameliajewelryco Reviews 

266
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 119 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the products, describing them as cheap plastic, fake, and nothing like the advertised images. Customers frequently reported poor quality, with items arriving broken, deformed, or made from cheap materials that did not match the website's descriptions. The website itself was often found to be misleading, showcasing products that differed significantly from what was received, and some reviewers suspected the company was not based in the UK as claimed. Reviewers also faced significant issues with orders, including long delivery times, incorrect items, and a lack of confirmation emails. Many struggled to obtain refunds, with the company often refusing or making the process difficult, despite advertised guarantees. However, some people were satisfied with their purchases, finding the jewelry beautiful and well-made, and receiving prompt refunds when requested.

What people talk about most

Product

Reviewers mention significant dissatisfaction with the product, frequently describing the jewelry as "junk"... See more

Quality

People report negative experiences with quality, with many reviewers describing the jewelry as "junk,"... See more

Order

Consumers find order fulfillment to be a negative experience, with many reporting issues such as not... See more

Website

Users describe negative interactions with the website, with many reviewers expressing strong dissatisfaction... See more

Refund

Reviewers highlight negative aspects of refund, with many expressing dissatisfaction and difficulty in... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Like everyone elses feedback Scammers. They detail no quibble refund but you have to pay to ship it back to... China! Not the London boutique you see in photos. Loads of different names of companie... See more

Rated 1 out of 5 stars

This company is a huge scam. The earrings are cheap plastic rubbish when they finally arrive, nothing like the picture or ‘vintage stone’ description. You can’t feasibly return them to China, the cos... See more

Rated 1 out of 5 stars

Scam. No free shipping as advertised. Alot of promotional ads...no resolve for request money for shipping be refunded. No tracking # after multiple request. No package. Calling bank to cancel payment... See more

Rated 1 out of 5 stars

This is a total scam. Please be very careful. All the product images are misleading, the jewelery is cheap metal and plastic pearls not even worth a few cents, lucky packet cheap stuff. They and... See more


1.2

Bad

TrustScore 1 out of 5

266 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(266)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute rubbish!

The earrings are a cheap imitation of those shown in the photo. Just cheap market tat. Do not buy from these people they are not what they seem

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

Warning to Potential Buyers Amelia & Arthur/Amelia's Jewellery

Please note any potential buyers that I had the same negative experience with the almost identical website now called Amelia & Arthur which is totally misleading. After quite a long wait not the few days mentioned I received cheap looking " knock off" blue earrings which look nothing like those featured on both websites. They are clearly imported from abroad despite the websites saying they are based in London. In fact they were posted from Blakeney Way, Cannock but probably came from China due to the length of time they took to arrive. Similar "Sale" discounts, cheap materials used and not stones used in jewellery. These two websites are fraudulent with fake photos, descriptions and made up stories " About Us"! I am reporting them to UK Trading Standards Authority and consumer groups.

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

Wish I had read reviews before ordering

Ordered Aug 20 it is now Sept 26 and no sign of my earrings. The "tracking" on my email gives no real link to track the order. The status has read "about to be delivered" for more than a week and i should contact them if i have not received it but the only way is through email and they do not respond. This is on me. I really should have checked for reviews on them before ordering. Don't make my mistake.

August 20, 2025
Unprompted review
Rated 1 out of 5 stars

A scam

The earrings sent were not as displayed. They refused to give a full refund until I had posted them back to Chinaat my expense. Their website says they are London based.

September 23, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague

Like every other review here I bought what was described as hand made silver jewelry, made in England. Mass-produced cheap, nasty rubbish arrived. I asked for a refund, as described on their website. Eventually, 6 emails later I have a return address. It will cost £13 to return on top of the £40 already spent on nasty earrings. Will I receive a refund, who knows?! But I have reported the business as fraud and requested charge back via my bank. I left bad feedback via Facebook and the company blocked me, which means I can't report the Facebook page either. Maybe if enough people report them something may change. DO NOT BUY from them!

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy jewelry from this company

Do not buy jewelry from this company. It is junk. I requested a refund and wanted to return the items. They never acknowledged any of my messages. I contacted my credit card company and they sent proof that you can only return jewelry if it is damaged. What a waste of money. Beware.

August 9, 2025
Unprompted review
Rated 1 out of 5 stars

I guess I also made a mistake in…

I guess I also made a mistake in ordering one of their products. It’s been a month since I placed the order and haven’t received my items yet. I’ve tried to reach them via email and no return. Probably lost my money 😕

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

I was fooled like everyone else

I was fooled like everyone else. I can’t believe I didn’t read reviews first. I ordered 2 pairs of earrings. I got 2 completely didn’t pairs than what I ordered. Although, I’m not sure that matters considering what cheap crap they are. They offered me a 15% refund. Or I can send them back (to China) at my cost for a full refund. I’m still trying for a full refund at their expense but chances are this is a complete loss.
PLEASE DO NOT ORDER FROM THIS COMPANY. IT IS A COMPLETE SCAM

September 8, 2025
Unprompted review
Rated 2 out of 5 stars

My Title is Research Before Buying

My first order turned out great. I got 2 of the gold with green emerald stone. They are beautiful and I'm still wearing them. However I ordered earrings for my daughter's wedding and birthday all in the same week. The earrings look cheap in person and one has a bent post that I'm afraid to straighten in case it breaks. Her owl earrings are embarrassing because they look nothing like the picture. Sadly I was unable to gift them to my daughter. Needless to say, no birthday gift. Thankfully I had another wedding gift to give. I have emailed the company with no response. I'll try the phone number I found but don't expect them to answer.
The only reason I gave her 2 stars was for the rings I'm wearing that I'm happy with. Good luck everyone who has bought from her. Take Care. Karol

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Horrible experience trying to return a product, non existent customer service. company lied when they said I can just return product because they refuse to send me return label

September 3, 2025
Unprompted review
Rated 1 out of 5 stars

Scam!!!

I paid and waited nothing came. The tracking isn't changing it has been a month, it still says info received. This is ridiculous! Called my bank to dispute the charge. Don't waste your time and money.

August 3, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. I placed an order on August 20th and after about 5 days I reached out to them as I noticed it hadn’t been shipped. I’ve sent them multiple emails with no reply. I’m currently trying to dispute the charge with my bank. Don’t waste your money!

August 20, 2025
Unprompted review
Rated 1 out of 5 stars

Scam!

A month on, I still haven’t received my earrings. I contacted their “customer services” but have had no reply. They are not in London as stated. A Chinese Scam. Don’t touch this company with a barge pole!!

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. What we got was drastically different than the picture on the website. We got a plastic piece of garbage. Now gonna try to get a refund.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

I feel such a fool

I feel such a fool - I was just starting the process to return the awful cheap tat that has arrived when I saw these reviews. It looks as though I may as well throw them in the bin and put this one down to experience - which I can least afford.

September 1, 2025
Unprompted review

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