Ameliajewelryco Reviews 

The ring they shipped to me was definitely NOT as shown on the website. The ring was not solid; it was split in the back. It was not textured; it looks like someone painted a stripe on it instead of a textured wave. It was not the colours shown either. The quality was awful.

Terrible quality jewellery, looks nothing like tge photos, and don't expect a return, these items come from China and are very poor quality.

Poor quality, misled into thinking company was UK based. Will not be using this company again.
Ordered 23/07/25, received 06/08/25.

Placed an order for five items on June 16, 2025. Since I was led to believe that Amelia Jewelry was in the UK, I thought I would receive my five items fairly soon. Wrong. Six weeks and numerous emails to customer service(rude, deceitful people) I received three of the five items. This company is located in Hong Kong, not the UK. I attempted to cancel the remaining two items, but customer service kept ignoring my request by saying my order was in the hands of the shipper. Today is August 6, 2025 and the items I tried to cancel were just delivered to me.
The items are not as pictured, cheap looking, poor quality. I am disposing of all five items as the entire experience has left a bad impression of this Hong Kong con job, and I will not wear jewelry that is a daily reminder of how I was snookered.
I will due my due diligence from now on to make sure I do not buy from China. If it isn't made in the USA, I don't need it and I won't buy it.

The vintage natural stone earrings are very heavy and the hook is very thick. I ordered a pair of chic enamel earrings, but only received 1.
I was under the impression that this was a UK based, small family business but the delivery came from Asia. Consequently the returns are difficult.

The Amelia jewelry provided The worst experience ever,
Unprofessional service, worst quality not mentioning the delivery
I have purchased some jewelry paid in full and newer received the items and newer receive money back.
Wrote numerous email without any response
Please stay away from this company

I believe this site to be a scam don’t order anything lots messages to say my goods arriving soon but there as been nothing contact several times but no reply how will I get my money back!

I stupidly ordered 2 pairs of earrings from this company , then read the reviews . Straight away I emailed them and said I wanted my money back and , lo and behold , I was refunded the full amount 2 days later . So thanks for that Amelia and Arthur .

DO NOT PURCHASE! Not going out of business, a bunch of crap items from China. Try to return, crazy expensive to return, even though the return mailing address is in the US.

Absolutely disgusting company and customer service. Please don’t waste your money. Based in china and appalling quality products

I didn't even get as far as ordering anything! I emailed to ask the width dimensions of a ring because it looked quite wide and my fingers are short. I received an auto-reply message that they would get back to me in 24-48 hours. A week later, when I hadn't heard anything back, I emailed again. Same auto-reply message. Over a month later, I haven't heard from anyone! If they can't answer an email, I sure won't trust them with sending me jewelry after they have my money!!

So.....saw this on Facebook with a European Amelia and Arthur smiling at me. I thought their earrings were gorgeous(lovely looking website)so ordered a pair for myself and a different pair for my sister as her birthday is arriving shortly.....an outlay of £45. They have arrived today. They are appalling! They have certainly never seen silver and the gold coloured ones are like polished brass! I beg you do not buy anything from this company.....buy your earrings from Silver by Mail if you want quality silver for the same price!! I have no way of returning these of course as they have come from China....I am absolutely furious. Shame in you Facebook for allowing this scam!

DO NOT BUY FROM THIS SITE. Earrings are unwearable due to the thickness of the metal hooks. Impossible to return as return as address starts with "second lift shaft in building". How is that going to reach anybody. NOT A CUTE LITTLE FAMILY COMPANY.

This jewelry is junk, not worth a $1; made of plastic, cheap metal and fake cheap stones. The website says “quality jewelry “ it’s not! Free returns is a joke…. it’s not!!!! Nothing stated on this website is true!! Don’t waste your time or money! Especially when they say 80% off just trying to make it sound like a good deal!

Very poor quality. Earrings are nothing like they appear on their website. Extremely disappointed. Customer service was satisfactory, I have been offered a 20% discount on my purchases rather than return them and pay for the privilege. Will see if it turns up. First (and last) time I've been taken in by a Facebook advertiser. Really rubbish.

My first time buying on instagram. Couldn’t see where they’re made. Ordered two pairs of earrings. The drops were advertised as stone, which they aren’t. Not even a good imitation. Disappointed. Don’t waste your money. Bombarded with emails too.

Bought from the offshoot Amelia and Arthur. Couldn’t find reviews before ordering unfortunately, now have put 2+2 together and realise they are the same fraudsters. Said on the website the use the PO for delivery, turned out to be Evri. Very late delivery, squished package with the 3 sets of earrings I bought under a special offer mixed together. 1 pr broken, 1 on wearing kept falling off my ear. No refund for the broken earring, all a complete con. Queried that they are based in the uk (they are clearly not) no return address for returns Unser their 30 day guaranteed refund. Scam company, shall report to trading standards.

Complete scam. Parcel was never delivered but status said "unable to deliver". I was actually at home when they attempted to deliver! Took me days to track down and had to finally give up. It unfortunately also involved Amazon as a courier once in the UK! Very disappointing. This is the first time this happens to me.

The worst rubbish ever from China that took weeks to arrive I paid £20 for supposedly vintage earrings they are £1 rubbish Do not under any circumstances buy from this site. They are from China not London .

I am so glad I used PayPal to make this purchase. My wife really liked some earrings and a ring, so I bought them for her. I paid for my purchase, at first, they seemed like a reputable company, they responded with a few emails stating they were processing my order and even gave me a ship date of 3-14-2025 with a tracking number. When the date came and went…I reached out to them, and they claimed they shipped it. The tracking number they gave me was bogus, they could provide no reliable tracking info was provided. The thing is, they made me download the “Shop” app on my phone to track a non-existent “Tracking order” After about 4 months of them playing games.... NOTHING. I filed a claim with PayPal, and they contested my claim against them. Thankfully after PayPal’s investigation they sided with me. DO NOT purchase any of Amelia's Jewelry. You have been warned,