American Audio Company UK Reviews 

62
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent one to one service from Chris, I ordered a 7ch power amp for my home theatre system from A.A.C, all queries about the product was answered promptly and with assured suggestions. I was k... See more

Rated 5 out of 5 stars

Purchased a Bluesound TV stand which was very promptly delivered the next day. On starting to assemble I found that I was missing an essential part to support the sound bar, that I had brought el... See more

Rated 5 out of 5 stars

If your a fan of American HIFI then look no further, the care and attention I have received with my last order was second to none! I received regular communication leading into my order (as th... See more

Rated 5 out of 5 stars

Faultless services from Chris and his team. Chris was more than happy to give me loads of advice and recommendations before I placed an order and gave me a really good price. He was then real... See more

Company details

  1. Home Audio Store
  2. Hi-fi shop

Information provided by various external sources

There are some cracking manufacturers of Hifi, Audio and Cinema systems in America that can be hard to find here in the UK. We are here to offer those products. With unique knowledge and support from the brands and their importers, we can supply, support and even install these amazing systems. One Off, Single Items or Full Systems, we are here to help guide you though your path, with our knowledgeable team. Even if you don't buy from us, but you are able to make the right choice for you, we consider we have done our job.


Contact info

4.8

Excellent

TrustScore 5 out of 5

62 reviews

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4.8

All reviews

(62)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery of subwoofers

Chris White was very helpful with the arrangements for delivery to me. Nothing was too much trouble and any questions I had were answered fully. All-in-all a great service!

June 25, 2023
Rated 5 out of 5 stars

Frendly, Knowledgeable.

Frendly, knowledgeable staff. Innovative products and first rate service attention make the American Audio Company a first class providor of your instalation needs.

April 23, 2023
Rated 5 out of 5 stars

Perfect customer service.

I couldn't take receipt of my purchase at the time it was due to be posted but this wasn't a problem-the company was happy to put the delivery on hold until I returned home. It then arrived in a couple of days. Perfect!

April 18, 2023
Rated 5 out of 5 stars

KHL 5

Chris was an absolute pleasure to deal with - super quick and helpful responses. He even drove the speakers down to me. Really lovely guy and great to meet him. I bought the amazing KHL 5s and what a pair of speakers! Would very much shop here again. Thanks Chris.

March 2, 2023
Unprompted review
Rated 5 out of 5 stars

Chris was great to deal with

Chris was great to deal with, very quick with responses and got all the detail’s needed in order to give me the right product.
A good company to deal with.

March 3, 2023
Rated 5 out of 5 stars

Excellent one to one service from…

Excellent one to one service from Chris, I ordered a 7ch power amp for my home theatre system from A.A.C, all queries about the product was answered promptly and with assured suggestions.

I was kept in the loop at all times regarding the dispatch status and when it was finally ready for delivery Chris delivered it himself, what more could I say!!

Best service I've ever experienced from any Audio Visual or HiFi dealer to date!

February 9, 2023
Rated 5 out of 5 stars

What superb service.

Purchased a Bluesound TV stand which was very promptly delivered the next day.
On starting to assemble I found that I was missing an essential part to support the sound bar, that I had brought elsewhere 2 years ago.
Rang American Audio and my call was promptly returned by Chris. I explained the situation and asked if it was possible to buy the missing part.
Chris said he would check and see if one was available.
I then received an email confirming that he had located one and would supply free of charge and it duly arrived the next day.
What a pleasant surprise to find a company that goes beyond your expectations. I will not hesitate to recommend them.

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

Great products from a great company !!

Great products from a great company !!
Chris at American audio was very helpful at advising me the best atmos speakers for my setup which sounded amazing !! After service is good to especially with there warranty.

November 4, 2022
Rated 5 out of 5 stars

Great service and price.

Phone me minutes after order to inform me when my order would be dispatched. Order delivered on time with an hour slot. Cheapest on the web, very well packaged.
Will use again.

August 13, 2022

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