This is our 2nd time booking florida with American holidays. We had such an amazing time on our 1st holiday that we couldn't wait to book again. Paula is our agent for 2nd time, and she has been so in... See more
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For over 35 years, American Holidays have been creating bespoke adventures across the USA, Canada, Mexico and the Caribbean. With shops in Dublin and Belfast, we focus on creating holidays that feel special. Our team of Personal Travel Planners have decades of experience and personally visit each destination so they can provide insider tips, help you discover hidden gems and create tailor-made itineraries that match your exact needs. Our travel experts are on hand, before, during and after your holiday so you can sit back and relax with all the details taken care of. From bustling cities to quiet mountain escapes, we have a range of options to choose from. So, whether it’s a city break, a beach holiday or an outdoor adventure, we’ll make sure your next trip is unforgettable.
Dublin:16 Exchequer Street, Dublin, D02 NX68 Belfast: Lombard Street, Belfast, BT1 1BH, Ireland
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Fabulous person, Claire that dealt with query and came back fast with all info. Very helpful
I have used American Holidays before so when I was wanting to book again to have a family holiday in Florida I thought I would send them a message to get a quote. To be honest I thought they might be too expensive, but they were bang on my budget and were absolutely fab with all of my requests. Nothing was too much trouble and it’s so nice to know I’ve booked with a company who are reliable and so helpful!
So if you are on the fence about trying American Holidays … just give them a try! (Oh, and enjoy your holiday!!)

Reply from American Holidays
Attention to detail was first class from Megan. Had quick response to all our queries
Rachel was just a delight fantastic customer service. Love using American holidays for all my Orlando trips

Reply from American Holidays
It was my first time dealing with American hoildays. It was a pleasure to deal with them. I was mainly dealing with a girl called Rachel, she was brillant nothing was to much and she was very quick in all her responses and quotes. I asked aload of questions as the hoilday I was planning was my first long hall flight with a young child and teenager. Rachel went above and beyond to find out anything she was not sure of and put my mind at ease through the whole booking. It was a pleasure dealing with her and I definitely will use American hoildays again
I find American Holidays to be very helpful with the whole booking experience. The lady who dealt with us was amazing, so helpful and she went above and beyond to help us with all queries regarding travelling to the US. Her name was Amanda. As it is our first trrip to the US, it was essential that we had all the information which Amanda provided to us in a most efficent and friendly manner. She is brilliant at her job. I recommend American Holidays to anyone travelling to the states in the future, a truly seamless booking experience.
Ashling was great nothing was a problem excellent service this is why we have used American holidays before
Ashling was brilliant. Our first time cruising so no idea how it all works. She was full of advise and tips and found the exact package we were looking for. Very approachable. All instructions and emails easy to follow.
I have dealt with Kristin from American holidays. She got us exactly what we asked for. She has been amazing and made everything so clear and easy to understand. I couldn’t recommend her enough if you are looking to book your holiday.
I had the pleasure of talking to Kristin in American Holidays for my New York and Canada trip in November 26.I found her very helpful and never felt any pressure to book
After talking to other travel agents I went back and booked my holiday with Kristen and she gave me lots of information for my holiday.
Marian
Fantastic service from Sarah in Belfast, now looking forward to family holiday in Florida.
It was an absolute pleasure to deal with Ashley and Amanda from American Holidays. They are both extremely competent and delightfully friendly.
Claire was so professional and helpful with all aspects of our booking. She listened to our requirements for our trip and gave advise on our accomadation choices and our flight selections. It was great to speak with someone who had on the ground knowledge of the areas and the sightseeing options. I could contact her when I needed to ask a question or make a change to the itinerary. I would highly recommend American Holidays for their knowledge and helpfulness. Heres to a safe successful trip now.
Fiona is brilliant , she takes care of everything and offers great ideas
Amanda was fantastic and very patient and professional, went to great lengths to cover all I asked for. 😊
I returned to American Holidays to enquire about a holiday I had booked but couldn’t take during CoVid.
They couldn’t have been nicer and I have now booked with them again for a trip in May.
Very Helpful staff got what I
Was looking for at great price
Sarah is fabulous and always goes above and beyond until we are satisfied with everything.
She is lovely to deal with and never let's us down.
We dealt with Tracy Excellent customer srevice made everything easy nothing was a problem thanking you
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