American Holidays Reviews 194

Very helpful, efficient and pleasant.

Buzzing this afternoon after confirming my American Holidays booking with sales agent Kristin Skinner. We booked a two centre NYC and Orlando November holiday for our family of four, flying from Dublin.
This was a big investment for our holiday and Kristin took good care of all our requirements, answer any questions thoroughly, giving her first hand knowledge and experiences of the hotels and attractions and flights we booked. The whole experience from the first phone call, to the emails, follow up calls, through to paying the deposit, was a very enjoyable booking experience. Requested similar quotes from other companies who just seemed to throw together standard proposals but Kristin and American Holidays felt like by far the most reputable and trustworthy partner for our needs. Really great service. If our holiday turns out to be as positive as the booking experience it’ll be absolutely fantastic all round. Many thanks Kristin. Great work.

Excellent customer service

Claire Somers in American holidays is brilliant. Her attention to detail is amazing. What I really like about Claire is she will always come back to you if she says she will.

Ali was very knowledgeable and friendly, she got to grips with what we wanted very quickly

Fiona was so helpful and informative.she gave me the confidence to book with her rather than an agent in person.

On holiday now Asia cruise amazing time of our lives thanks ashling and team at American Holiday best service
Thanks
John Edel

Excellent customer service. Came up with different choices for us and pulled together exactly what we were after.

Extremely helpful and able to look at some minor changes I wouldn't have considered that directly affected the overall price.

I haven't used a travel company in some time assuming I could always find the cheapest cost myself.

I now know better

Staff are very helpful and professional when assisting with queries and booking.

Audrey was very helpful and got us a great deal. Have booked several different trips with American holidays and always recommend to friends.

No problem with my conversation

Girls are amazing always and so patient booked with ease and reassurance.
Highly recommended

Every effort made to tailor my holiday to my specific & many varied 'wish list'.

Checked, tested every element & re-worked the schedule if & when timings & elements needed to be adjusted.

Exceptionally patient & understanding staff, who all chipped in with helpful advise & assistance. They checked & double-checked with us that every element of our holiday met our expectations and requirements.
You have a great team, with exceptional customer service.

My experience has been great ,every question I have is answered and there is always a representative to deal with any problems I have.

Sarah is very knowledgeable and put me at ease. The whole booking was very easy and straightforward. Delighted with the price and recommendation. Highly recommend using this company.

Staff very helpful

Tracy was very helpful and friendly

Very helpful