American Veterans Aid Reviews 1,382

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We are writing this to express our deepest and most sincere gratitude to the team at **American Veterans Aid**. Thanks to their unwavering support, our father was recently approved... See more

Rated 5 out of 5 stars

This VA benefit has allowed my 92 year old mother to pay my brother for taking care of her 24/7 365. He has taken care of her for years and until now has been a thankless job. He feeds her a diabetic... See more

Rated 5 out of 5 stars

AVA provided a very helpful service. They were very thorough and followed up on my questions in a timely manner. My mother in law ultimately got the full Veterans Administration benefit which gr... See more

Company replied

Rated 5 out of 5 stars

Every step of the way there was great communication. They were easy to reach when I had questions. The process was simple and they did a great job keeping me informed. Better yet, my mom received m... See more

Company details

  1. Pension Fund
  2. Financial Consultant

Written by the company

American Veterans Aid, is the leader in assisting war-era veterans and their surviving spouses obtain the Aid and Attendance Benefit to help cover the cost of long-term care at home or in an assisted living community.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Outstanding Support by American Veterans Aid (AVA)

I would like to commend American Veterans Aid (AVA) on their outstanding support in helping veterans, and veteran spouses. Their support was invaluable in helping me gain veteran spousal support for our mother, from the Veterans Administration (VA). I would like to call out Monica Grannis, Dione Llamas, and Joyce Navarro-Lucca, and others at AVA who were involved.

The process for gaining the VA’s approval to support veterans and veteran spouses financial support is extremely difficult, requiring numerous historical datapoints and documenting evidence, and needed current status information. While getting all the needed information pulled together was difficult, AVA made this process smooth. They were there for me and our mother every step of this journey. As complicated as our overall government is, I really believe that veterans and their spouses would have a significant, if not close to impossible climb to reach the finish line.

I fully, without hesitation, support the great people at AVA. Their kindness and caring in making it to the finish line of success is commendable.

Dave Brokish, on behalf of Mrs. Maleta Brokish

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Review: Exceptional Support for Our Veteran Father



We are writing this to express our deepest and most sincere gratitude to the team at **American Veterans Aid**. Thanks to their unwavering support, our father was recently approved for thenVeterans Pension with Aid and Attendance**.

Navigating the VA requirements can be an incredibly daunting and massive task, but we were never alone in it. We want to extend a special thank you to oyce, Christie, Barbara, and Ardee This team was:
Totaly OrganizedThey managed the mountain of information with precision.
Helpful & Knowledgeable: They guided us through each complex step so we never felt lost.
Respectful & Empathic They treated our family with genuine kindness and truly understood the sensitivity of our situation.

The Results:
Because of their diligent work, we received the full pension in less than a month. While there is an initial fee for the service, it is worth every penny to ensure the help and security our veteran father needs.

If you are looking for a team that is professional, compassionate, and effective, look no further than Joyce, Christy, Barbara, and Ardee at American Veterans Aid. They are a godsend to veterans and their families.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

I take pleasure in recommending…

I take pleasure in recommending American Veterans Aid to anyone seeking assistance from the Veterans Administration. From start to finish the staff of AVA was above reproach, trustworthy, punctual and extremely knowledgeable of the process needed to successfully achieve the desired results.
From the time AVA was employed to the fulfillment of the assignment was two months. Every detail of the application was handled by AVA, with the applicable information provided.
Thank you, AVA.
Melbron Self
Trenton, Ga. 2/24/26

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

I want to say that the level of care… I received is beyond the five star!

I want to say that the level of care that I have received from Belinda on my case has been one of professionalism, commitment and she is made my case feel very personal! She is gone above and beyond of what I even expected! She has guided me along with Philip and she has made me feel at ease knowing that my case is in her hands and in Phillips. I am so glad I chose to have this team represent me! If you're wondering if this is the right team to represent you I can assure you you will not be disappointed! Thank you Belinda and thank you Philip!

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

A good experience

I had excellent help through the entire process. The communication was great, easy to reach out for any questions during the process.

September 1, 2025
Rated 5 out of 5 stars

AVA was quickly able to help my mom…

AVA was quickly able to help my mom receive the funds she so desperately needed.

January 27, 2026
American Veterans Aid logo

Reply from American Veterans Aid

Thank you, Mike, for taking the time to leave us a review. We truly appreciate it and are glad we could help your mother receive the benefits she deserves.

Rated 5 out of 5 stars

American Veterans Aid is an amazing service!

American Veterans Aid is an amazing service! From the beginning of the process through completion, AVA walked me through every step. It's a process I would not have been able to navigate on my own. I worked with AVA's Joyce Navarro-Lucca. Communication was ongoing so that I knew which documents were needed and where to send them. If I had questions or needed clarification, Joyce responded immediately. This kept the process on track and resulted in a quick resolution. The Special Compensation to which my mother is entitled (as a widow of a war veteran) is enabling her to receive the assistance she needs in this late season of her life. We would not have been aware of this benefit were it not for Joyce and her team at AVA. This service is invaluable for our country's military members and their families. Thank you!

January 13, 2026
Unprompted review
American Veterans Aid logo

Reply from American Veterans Aid

Thank you so much, Dee, for your thoughtful review and kind words. We’re grateful for the opportunity to help your mother receive the benefits she’s entitled to, and we’ll be sure to share your appreciation with Joyce and the entire AVA team.

Rated 5 out of 5 stars

AVA provided a very helpful service

AVA provided a very helpful service. They were very thorough and followed up on my questions in a timely manner. My mother in law ultimately got the full Veterans Administration benefit which greatly helps her make financially.

I recommended this service to several friends that have need the VA benefit for loved ones.

Tim M. Plano Texas

January 8, 2026
Unprompted review
American Veterans Aid logo

Reply from American Veterans Aid

Thank you, Tim, for your kind review and for recommending AVA to others - we truly appreciate your support. We’re glad we could help your mother-in-law receive the full VA benefit she deserves.

Rated 5 out of 5 stars

Professional Help in a Timely Manner!

AVA was one of two companies suggested by my local American Legion Post to help my mother apply for veteran’s benefits. Her husband, a WWII Purple Heart Veteran, passed away several years ago. My mother was in need of financial assistance and Mary Anne from AVA guided me through the application process. My mother has begun receiving benefits and the fee was reasonable compared to having to handle the entire process myself.

December 29, 2025
Unprompted review
American Veterans Aid logo

Reply from American Veterans Aid

Thank you for sharing this wonderful feedback. We are deeply honored to have assisted the spouse of a Purple Heart WWII Veteran and thrilled to hear your mother has begun receiving the benefits she is due.

Rated 5 out of 5 stars

Applying for VA benefits can be…

Applying for VA benefits can be frustrating, and confusing. There are many steps involved, documents to gather, and forms to fill out. American Veterans Aid helped guide me through the process which prior to their involvement seemed impossible. The staff at AVA are experienced, and knowledgeable. They genuinely care, and were able to successfully process my mother’s Aid and attendance benefit, as well as my service connected disability claim. Thank you AVA, I couldn’t have done it without you.

December 10, 2025
Unprompted review
American Veterans Aid logo

Reply from American Veterans Aid

Thank you for your fantastic review and for sharing your experience with American Veterans Aid (AVA). We are incredibly proud that our experienced and caring staff was able to successfully guide you and secure both your mother’s Aid and Attendance benefit and your service-connected disability benefits.

Rated 5 out of 5 stars

HIghly recommend American Veterans Aid!

I highly recommend this agency! I did not know much about this benefit and stumbled across this agency to help with the Aid and Attendance benefit. My mother is 96 and a surviving spouse of a WWII vet. I never heard of this benefit or this agency, and they guided me through the application which would have taken forever on my own. The App. for this beneifit is extensive and from what I have read, takes soooo long to navigate. I had loads of questions and they helped.. Always timely and so professional yet very friendly and caring.
I am so glad I contacted them . My mom was approved in 6 weeks.(amazing for the usual VA timeline!) Took me a few weeks to get paperwork together, and AVA helped me each step of the way. My absolute KUDOS to Monica G, who did the intake and spent so much time with me to make sure we were eligible. They will not accept you as a "client" unless they know you will be approved. I could never have navigated the process on my own by dealing with the VA directly.
The people at AVA were so kind, caring and professional. They even sent me an expedited form since my mom is 96.
I sincerely want to shout out to Monica Grannis. she was so wonderful and easy to talk to. After receiving the benefit, my mom's situation changed and I can still rely on Monica to ask questions, and such a fast reply! Also quick reponse from Joyce!
These people are truly wonderful, and want to help us get this AId that is available.
If I were you, I would not hesitate to contact them. They are so helpful and do such a good screening, they can tell if you will be accepted or not. I could not have done this without them!
Sometimes we have bad experiences, but I will neer forget how easy they were to work with, and the care of Monica G.!
Good luck to all of you that apply. It is worth it!

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

American Veterans Aid is a very reputable organization. .

American Veterans Aid is a fine organization. Every person at every level and step of way was professional, thoughtful and helpful in explaining exactly how everything needed to be done and walked me through it. Any questions I had were answered to my satisfaction and with patience I might add. My case ran into a glitch because when requesting my late husband's records from
World War Il in the Navy, it was discovered that there had been a fire many years ago and lots of records were severely damaged. The VA required other sources of identification to prove my husband's service. The AVA team stuck with me for over a year until the case was approved and when I was about ready to give up, they kept encouraging me to be patient. It was worth it
because I was paid retroactively for all the months since the day I applied. So I highly recommend AVA and wish more veterans' widows knew about this. I never could have gotten through this on my own. I am so grateful for the compassion and support of the AVA team, especially to Kathleen at the beginning and long months of resolving my issues with the Navy records and to Joyce Lucca, who was amazing seeing me through the last months. This means so much to me to help pay for my care and I know my late husband is proudly looking down from heaven, knowing his service made a difference, not only to our country, of which he was a true patriot, but to benefit me in my old age. I owe AVA a debt of gratitude. May God richly bless their organization and prosper them.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

So glad I had help!

Every step of the way there was great communication. They were easy to reach when I had questions. The process was simple and they did a great job keeping me informed. Better yet, my mom received more benefits than we were even expecting her to receive! I highly recommend American Veterans Aid. It's worth every penny to have their help cutting through the red tape and making this process as easy as possible.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic experience

Absolutely fantastic experience. Super knowledgeable and helpful. Helped us navigate everything with the VA and got benefits going even sooner than expected. Highly recommended.

October 29, 2025
Rated 2 out of 5 stars

Responsive

The advisor that I was assigned to was not very responsive sorry to say. The others I worked with though were outstanding.
Thank you for getting this through the system for our Mom.

November 1, 2024
Rated 5 out of 5 stars

I stumbled upon this company by…

I stumbled upon this company by accident while trying to research help for my in laws. The company was fantastic, they worked with us dealing with every detail to make sure the benefits were approved as quickly as possible. Highly recommend.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great Consultant

My consultant was very helpful in guiding the process and setting expectations on processing time. Very happy to have secured these benefits for my family member.

December 20, 2024

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