Americo/Great Southern LifeReviews 

751
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Just 2 months ago I purchased this life insurance. Just last month my apartment lease was up for signing for another year. The problem rose when they raised the rent. My student loan payments are so... See more

Rated 2 out of 5 stars

Americo Insurance just may be the perfect insurance for the healthy, young, prescription free adults, but I was not one of them. I took a health quiz and passed was told I qualified for a lower rate... See more

Company replied

Rated 1 out of 5 stars

On July 20, 2022 applied for Plan F Supplemental Insurance with Agent Cole Kraft of Great Southern, who took my wife's information over the phone. My wife is well within her BMI, is on no medications,... See more

Company replied

Rated 1 out of 5 stars

My Americo policy expired December 31 at midnight. I see that you’ve taken money out of my account that’s unauthorized. Please contact me and return my money at your earliest convenience. Steven C Lo... See more

Company replied

Company details

  1. Insurance Company

About Americo/Great Southern Life

Written by the company

Americo/Great Southern Life offers competitive rates on Medicare Supplement (Medigap) insurance Plans F, G, and N.

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PLAN F
PLAN G
PLAN N


Americo is the brand name for insurance products issued by the subsidiary insurance companies controlled by Americo Life, Inc. Medicare Supplement insurance policies are underwritten by Americo Financial Life and Annuity Insurance Company (AFL) or Great Southern Life Insurance Company (GSL), Kansas City, MO, and may vary in accordance with state laws. Not all policies and benefits are available in every state. AFL is authorized to conduct business in the District of Columbia and all states except CT, ME, and NY. GSL is authorized to conduct business in the District of Columbia and all states except NJ, NY, and VT. Each insurer has sole financial responsibility for its own products.


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1.5

Bad

TrustScore 1.5 out of 5

751 reviews

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1.5

All reviews

(751)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Claim examiner at Americo are rude and…

Claim examiner at Americo are rude and lazy life insurance examiner told me on phone that he has 370 cases ahead of me and that he will get to it , he also has given me the run around for months repeating his lies each time we speak and recycling lies then when I say hey you said that lie last month he then switches to a new lie, they have no respect for the family loved ones who passed away , my relative hasn’t been buried properly because this company drags out the payout process so long because they can contest it but what about the mental health of the relatives who paid for life insurance and is not asking for a hand out it’s something we plan for but why take a family through this long drawn out process. The managers is no help they back the examiners , they are just as nonchalant and bold with words when a grieving person don’t wanna be given the run around when grieving . I will be taking them to court for this mental agony they are taking me through during this difficult time of my loved one passing mind you he passed in February

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

Just 2 months ago I purchased this life…

Just 2 months ago I purchased this life insurance. Just last month my apartment lease was up for signing for another year. The problem rose when they raised the rent. My student loan payments are soon starting. I am 67 years old retired. I receive a very small social security check which makes it impossible to cover all the expenses as is. The agent I was send too spoke to me at an EXTREMELY rude level.
Do we low income people deserve that?
PLEASE DO NOT GET THIS LIFE INSURANCE. You deserve better.

July 1, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT DO BUSINESS WITH THIS COMPANY

DO NOT DO BUSINESS WITH THIS COMPANY. Here’s why. I put 2 clients in the Growth Commander annuity and placed them in the S&P IQ Index. Regardless of the explanation how this index is managed, ANYONE would Assume it is based upon the S&P Index (It’s in the title), right? WRONG? In one contract the client should have been credited with approximately 12% since that is what the S&P went up over the first year. THEY CREDIT HER WITH .05%. Another client should have received about 16%, THEY WERE CREDITED WITH LESS THAN ONE. When I approached Americo about this I just got disclaimers about how it was not the “original” S&P so the returns don’t compare. WHY HAVE THE S&P name in it if it doesn’t REMOTELY reflect the S&P. THAT’S OUTRIGHT DECEIT!! Additionally, every company has 30 days to reallocate at the anniversary, BUT NOT AMERICO. They only give 14 days so now I can’t even reallocate away from this disaster. This is a rip off, money grab, and just downright wrong. AVOID THIS COMPANY!!!

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

Daughter worked here for 2…

Daughter worked here for 2 weeks..Americo's script is based on lying to customer (VETRANS) to make sale..
Company buys leads...She made a big sale without lying and less than a week later sale was stolen from her..she snapped screenshot of sales people bragging about lying to make a sale..not good..dont go here.

August 4, 2025
Unprompted review
Rated 1 out of 5 stars

I'm so irriated with this company

I'm so irriated with this company. When you go to speak to someone about a situation they give you the run around. I have questions about my Roth IRA and I cant seem to get anyone one the phone. I really done with and just want to invest my money else where.

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

My salesman

My salesman, Arron Howard explained everything clearly to me and followed up with me in a timely manner. I feel he went on and above to answer all my concerns and get my application processed.

January 9, 2023
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Reply from Americo/Great Southern Life

Thank you for your review, Nancy. We appreciate your business and look forward to serving you!

Rated 5 out of 5 stars

Greg Block did an outstanding job…

Greg Block did an outstanding job dealing with all the kinks in the path to my new policy and helping me zero in on what I needed - just in time!!! Many thanks!

this in spite of the poor telephone technology redirecting calls from Chris to my voicemail instead of my phone. I couldn't keep in contact with Chris, therefore. Calls to him went directly to company voicemail. NOT HELPFUL!!!!

December 7, 2022
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Reply from Americo/Great Southern Life

Thank you for your review, Sarah. We appreciate your business and look forward to serving you!

Rated 5 out of 5 stars

Tyler was very helpful

Tyler was very helpful, explaining all details for sign up,

December 9, 2022
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Reply from Americo/Great Southern Life

Thank you for your review, Cheryl. We appreciate your business and look forward to serving you!

Rated 5 out of 5 stars

Very knowledgeable agent

Very knowledgeable agent. Answered all my questions.

December 5, 2022
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Reply from Americo/Great Southern Life

Thank you for your review, Paula. We look forward to serving you!

Rated 5 out of 5 stars

Courteous

Courteous, complete and quick service.

November 23, 2022
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Reply from Americo/Great Southern Life

Thank you for taking the time to leave a review, Judy! We appreciate your business and look forward to continuing to serve you.

Rated 5 out of 5 stars

Chris was extremely knowledgeable and…

Chris was extremely knowledgeable and willing to spend as much time as I needed to process the change in my Medicare policy. I am grateful for his expertise and patience.

October 28, 2022
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Reply from Americo/Great Southern Life

Jenny, thank you for taking time to leave a review and we are happy to hear you had a positive experience that was not rushed. We appreciate your business and look forward to serving you!

Rated 5 out of 5 stars

Knowledgeable representative

Noah was very knowledgeable and explained everything very clearly.

October 25, 2022
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Linda, thank you for taking the time to share your experience. We look forward to serving you!

Rated 5 out of 5 stars

Agent was very personable and helpful

Agent was very personable and a pleasure to deal with.

October 5, 2022
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Clifford, thank you for taking time to leave a review and we are happy to hear you had a positive experience. We appreciate your business and look forward to serving you!

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