Americo/Great Southern Life Reviews 

752
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Just 2 months ago I purchased this life insurance. Just last month my apartment lease was up for signing for another year. The problem rose when they raised the rent. My student loan payments are so... See more

Rated 1 out of 5 stars

For 37 1/2 years my quarterly payment was $39 every 3 months I just got a bill for my new payment to be $272.66. I am 79 1/2 years how can this happen they are trying to get me to cancel as I can... See more

Rated 2 out of 5 stars

Americo Insurance just may be the perfect insurance for the healthy, young, prescription free adults, but I was not one of them. I took a health quiz and passed was told I qualified for a lower rate... See more

Company replied

Rated 1 out of 5 stars

On July 20, 2022 applied for Plan F Supplemental Insurance with Agent Cole Kraft of Great Southern, who took my wife's information over the phone. My wife is well within her BMI, is on no medications,... See more

Company replied

Company details

  1. Insurance Company

About Americo/Great Southern Life

Written by the company

Americo/Great Southern Life offers competitive rates on Medicare Supplement (Medigap) insurance Plans F, G, and N.

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PLAN F
PLAN G
PLAN N


Americo is the brand name for insurance products issued by the subsidiary insurance companies controlled by Americo Life, Inc. Medicare Supplement insurance policies are underwritten by Americo Financial Life and Annuity Insurance Company (AFL) or Great Southern Life Insurance Company (GSL), Kansas City, MO, and may vary in accordance with state laws. Not all policies and benefits are available in every state. AFL is authorized to conduct business in the District of Columbia and all states except CT, ME, and NY. GSL is authorized to conduct business in the District of Columbia and all states except NJ, NY, and VT. Each insurer has sole financial responsibility for its own products.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

752 reviews

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1.4

All reviews

(752)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Personable & polite

Personable & polite. patient, clear and easy to understand speech.

December 6, 2021
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Reply from Americo/Great Southern Life

Thank you for taking time leave a review, Arthur. We appreciate your business!

Rated 5 out of 5 stars

The agent Jalisa Cooper was extremely…

The agent Jalisa Cooper was extremely patient, helpful and courteous as well as very knowledgeable. Her assistance in this matter was invaluable. I would and will recommend her to anyone seeking supplimental insurance.

December 6, 2021
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Reply from Americo/Great Southern Life

Richard, thank you for your review. We appreciate your business and taking the time to share your experience!

Rated 5 out of 5 stars

Need more like Aaron!

Agent/Rep Aaron Howard is very careful to get things done properly and in a thorough manner. Such a wonderful characteristic in this "too fast and too careless" world!

November 30, 2021
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Reply from Americo/Great Southern Life

Thank you for your thoughtful review! We appreciate you business and look forward to continuing to serve you!

Rated 5 out of 5 stars

A real person who was able to sign us up quickly and easily

It was a pleasure dealing with Christopher. He was pleasant, knowledgeable and ready to answer all of our questions. We're very happy to have found a company which can offer us the same coverage as we were carrying at such a better price.
Thanks!

November 23, 2021
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Reply from Americo/Great Southern Life

Thank you for taking time to leave a review. We appreciate your business and look forward to continuing to serve you!

Rated 5 out of 5 stars

Very good customer service and…

Very good customer service and information feedback by the agent, quick approval process also.

November 17, 2021
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Reply from Americo/Great Southern Life

Thank you for taking time to leave a review Gregory. We appreciate your business!

Rated 5 out of 5 stars

Easy

Easy, efficient, broker was knowledgeable.

November 11, 2021
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Reply from Americo/Great Southern Life

Thank you for your review, Cheryl. We appreciate your business!

Rated 5 out of 5 stars

Everyone nice to me

Everyone nice to me. Your doing a great job. Thank you.

November 4, 2021
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Reply from Americo/Great Southern Life

Thank you for taking time to leave a review, Mary. We appreciate your business!

Rated 5 out of 5 stars

Keaton Johnson was very direct and…

Keaton Johnson was very direct and knowledgeable. I greatly appreciate his professionalism and strait forwardness

November 1, 2021
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Reply from Americo/Great Southern Life

Thank you for taking to leave a review. We appreciate your business and look forward to continuing to serve you!

Rated 5 out of 5 stars

My representative took the time to…

My representative took the time to explain the details of the program he selected for me and the pros and cons then he followed up to make certain I was comfortable with my decision

September 15, 2021
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Reply from Americo/Great Southern Life

Thank you for taking time to leave a review, Denise. We appreciate your business and look forward to serving you!

Rated 5 out of 5 stars

Noah was extremely knowledgeable and…

Noah was extremely knowledgeable and answered any ?s I had . He made it easy to follow and was very professional. It was a very pleasant expeirence.

September 10, 2021
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Reply from Americo/Great Southern Life

Thank you for taking time to leave a review, Josephine. We appreciate your business!

Rated 5 out of 5 stars

Kristopher was so helpful

Kristopher was so helpful. Explained everything and answered all my questions. So thankful.

September 9, 2021
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Reply from Americo/Great Southern Life

Cindy, thank you for taking time to leave a review. We appreciate your business and look forward to serving you!

Rated 5 out of 5 stars

Representative was very thorough and…

Representative was very thorough and very helpful with me picking the right supplement for myself.. She was very Courteous and friendly. She obviously knew the products very well and I felt confident in choosing the supplement I chose.

September 3, 2021
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Reply from Americo/Great Southern Life

Thank you for taking time to leave a review, Linda. We appreciate your business and look forward to serving you!

Rated 5 out of 5 stars

So Far - So Good

So far. it was easy and pleasant to apply. Now I need the proof I was accepted by getting my card and paperwork.

September 1, 2021
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Reply from Americo/Great Southern Life

Thank you for taking time to leave a review, Vera! If you chose electronic delivery, you should have received your policy information via email. If you chose mailed delivery, please allow at least 5 business days for delivery. If you have any questions, please don't hesitate to reach out to our Customer Service team at 877.212.2346. We thank you for your business and look forward to serving you!

Rated 3 out of 5 stars

USE ONE NAME CONSISTENTLY!

It's very hard for medical offices to find this company on their lists when setting up my insurance for claim submissions. I had to take out my card and read off three different names before the lab person could find my supplemental insurance, and even then I wasn't positive because the name was only a mostly-matched name with what was in her database. USE A CONSISTENT NAME! I don't care which name it is, just use one name and make it easy to find. I'm probably going to have a lot of claim submission problems because doctors' offices are going to give up looking for my insurance company's name.

August 24, 2021
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Reply from Americo/Great Southern Life

Hi Reid, thank you for providing this valuable feedback that provides us with an opportunity to improve. We appreciate your business!

Rated 5 out of 5 stars

Short and Sweet

I never hear from the company, they just pay what they are supposed to and send me enough information. Perfect!

August 24, 2021
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Reply from Americo/Great Southern Life

Stephen, thanks for taking time to leave a review. We appreciate your business and look forward to continuing to serve you!

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