Just 2 months ago I purchased this life insurance. Just last month my apartment lease was up for signing for another year. The problem rose when they raised the rent. My student loan payments are so... See more
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See what reviewers are saying
For 37 1/2 years my quarterly payment was $39 every 3 months I just got a bill for my new payment to be $272.66. I am 79 1/2 years how can this happen they are trying to get me to cancel as I can... See more
Americo Insurance just may be the perfect insurance for the healthy, young, prescription free adults, but I was not one of them. I took a health quiz and passed was told I qualified for a lower rate... See more
Company replied
On July 20, 2022 applied for Plan F Supplemental Insurance with Agent Cole Kraft of Great Southern, who took my wife's information over the phone. My wife is well within her BMI, is on no medications,... See more
Company replied
Company details
About Americo/Great Southern Life
Written by the company
Americo is the brand name for insurance products issued by the subsidiary insurance companies controlled by Americo Life, Inc. Medicare Supplement insurance policies are underwritten by Americo Financial Life and Annuity Insurance Company (AFL) or Great Southern Life Insurance Company (GSL), Kansas City, MO, and may vary in accordance with state laws. Not all policies and benefits are available in every state. AFL is authorized to conduct business in the District of Columbia and all states except CT, ME, and NY. GSL is authorized to conduct business in the District of Columbia and all states except NJ, NY, and VT. Each insurer has sole financial responsibility for its own products.
Contact info
PO Box 410288, 64141, Kansas City, United States
- 800-231-0801
- customer.service@americo.com
- americomedicaresupplement.com
1.4
Bad
752 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Americo/Great Southern Life
Rebecca, thank you for your review. We appreciate your business!
Knowledgeable
It was so very nice to speak with someone who knows how to explain what I was looking for i am very pleased with the services I received
October 20, 2020
Reply from Americo/Great Southern Life
Hi Pat, thank you for sharing your review - we appreciate your business!
Looking for better rates for Medicare…
Looking for better rates for Medicare Part G Referred by Keaton Johnson with Crosspoint Solutions.
October 20, 2020
Reply from Americo/Great Southern Life
Thank you for your business and taking time to leave a review!
my associate Nate
my associate Nate, was exceptional and very patient to explain and understand getting supplemental insurance!
October 20, 2020
Reply from Americo/Great Southern Life
Teri, thank you for leaving a review. We appreciate your business!
She was a pleasure to work with.
October 20, 2020
Reply from Americo/Great Southern Life
Thank you for your business and taking time to leave a review, Danny!
Reply from Americo/Great Southern Life
Karen, thank you for your business and taking time to leave a review!
My last name is spelled incorrectly on the policy I received.f
My last name is spelled correctly on this site however it is misspelled on the policy I received. The incorrect spelling is Shae; should be Shea. My policy # is 5762040703
October 18, 2020
Reply from Americo/Great Southern Life
Hi Mary, thank you for taking time to leave a review. I apologize for the error and we are looking into this further for you.
Thanks
Medicare is so confusing, so much information to translate. They pulled it all together for me so I can have some thing that worked for me.
October 16, 2020
Reply from Americo/Great Southern Life
Thank you for taking time to leave a review. We appreciate your business Leanne!
The people I talked to were very…
The people I talked to were very knowledgeable about my needs and what I wanted from my insurance
October 16, 2020
Reply from Americo/Great Southern Life
Thank you for your review Debra. We appreciate your busness!
My agent - KRISTOPHER HERBST
My agent, Kristopher Herbst, is fantastic to work with. He patiently waited for my approval for Social Security/Medicare so he could help me with selecting a good supplement plan that fits my needs. He waited a long time (more than 3 months!) and kindly checked in with me frequently to see how I was getting along with my application. Today, it finally was time for him to help me. I am so thankful for Kristopher's assistance. I would give him 62 stars if I could! He is a great asset for your company. He is kind, very helpful, and most of all patient. Cloning him would be to your benefit! Thanks to Kristopher and your company for everything! My experience with Kristopher and Americo/Great Southern Life was supposed to show 5 stars, not one...OPERATOR ERROR!
October 16, 2020
Reply from Americo/Great Southern Life
Hi Luann, thank you for taking time to leave a review! We're so happy were very pleased with the services Kristopher provided. Thank you for your business!
Quick & easy process to sign up.
October 15, 2020
Reply from Americo/Great Southern Life
Charles, thank you for your business and taking time to leave us a review!
Aaron was fantastic..very helpful and…
Aaron was fantastic..very helpful and very considerate.
October 14, 2020
Reply from Americo/Great Southern Life
Thank you for your business and taking time to leave a review, Mark!
I went to the Americo website to get a quote for a Medicare Supplement.
I went to the Americo website to get a quote. I was impressed that it was one of only 3 companies, out of about 40 that gave a quote online. Within minutes of agreeing to receive a call from an agent, I got a call from a very knowledgeable and efficient agent, Jacob Kerns. I was happy with the telephone interview and question/answer process to get enrolled.
October 14, 2020
Reply from Americo/Great Southern Life
Thank you for your feedback Terrance. We appreciate you taking the time to leave a review and thank you for your business!
IMPECCABLE CUSTOMER RELATIONS!
IMPECCABLE CUSTOMER RELATIONS!
Brian and Gregg were very knowledgeable, patient and helpful when explaining Medicare Supplement Plan F benefits .
They thoughtfully shared pertinent information about Americo/Great Southern Life and thoroughly answered all of my questions.
It was a pleasure to work with them to select the plan that best meets my Medicare needs!
October 14, 2020
Reply from Americo/Great Southern Life
Polly, thank you so much for your kind review. We appreciate your business and taking time to leave your feedback!
Steve Landreth was great.
October 11, 2020
Reply from Americo/Great Southern Life
James, thank you for your business and taking time to leave a review!
Noah was efficient and knowledgeable.
October 7, 2020
Reply from Americo/Great Southern Life
Hi Margaret. thank you for your business and taking time to leave a review!
Luke was very helpful and explain…
Luke was very helpful and explain everything very well.
October 7, 2020
Reply from Americo/Great Southern Life
Shad, thank you for your business and taking time to leave a review!
The young man helping me was very…
The young man helping me was very helpful and took time to explain and answer my questions.
October 6, 2020
Unprompted review
Reply from Americo/Great Southern Life
Thank you for your review, Cheryl. We appreciate your business!
Reply from Americo/Great Southern Life
Thank you Patricia. We appreciate your business and taking time to leave a review!
Responded to telephone call and Nate…
Responded to telephone call and Nate McMillian responded. Very informative and asked all the right questions. I appreciated his knowledge and compassion!
Thank you
October 6, 2020
Unprompted review
Reply from Americo/Great Southern Life
Thank you for taking time to leave a review Shannon. We appreciate your business!
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