Just 2 months ago I purchased this life insurance. Just last month my apartment lease was up for signing for another year. The problem rose when they raised the rent. My student loan payments are so... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
For 37 1/2 years my quarterly payment was $39 every 3 months I just got a bill for my new payment to be $272.66. I am 79 1/2 years how can this happen they are trying to get me to cancel as I can... See more
Americo Insurance just may be the perfect insurance for the healthy, young, prescription free adults, but I was not one of them. I took a health quiz and passed was told I qualified for a lower rate... See more
Company replied
On July 20, 2022 applied for Plan F Supplemental Insurance with Agent Cole Kraft of Great Southern, who took my wife's information over the phone. My wife is well within her BMI, is on no medications,... See more
Company replied
Company details
About Americo/Great Southern Life
Written by the company
Americo is the brand name for insurance products issued by the subsidiary insurance companies controlled by Americo Life, Inc. Medicare Supplement insurance policies are underwritten by Americo Financial Life and Annuity Insurance Company (AFL) or Great Southern Life Insurance Company (GSL), Kansas City, MO, and may vary in accordance with state laws. Not all policies and benefits are available in every state. AFL is authorized to conduct business in the District of Columbia and all states except CT, ME, and NY. GSL is authorized to conduct business in the District of Columbia and all states except NJ, NY, and VT. Each insurer has sole financial responsibility for its own products.
Contact info
PO Box 410288, 64141, Kansas City, United States
- 800-231-0801
- customer.service@americo.com
- americomedicaresupplement.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick response thorough and rapid…Approval process
Quick response thorough and rapid approval

Reply from Americo/Great Southern Life
Keeping my same coverage but at a great…
Keeping my same coverage but at a great savings monthly. Rosemary was very helpful in getting this policy for me.

Reply from Americo/Great Southern Life
I spoke with Jalisa Cooper who was very…
I spoke with Jalisa Cooper who was very professional and extremely helpful.
After a few questions I was able to be approved very quickly. I am very
pleased with the service I received and would highly recommend. In fact I was
referred through a friend of mine.

Reply from Americo/Great Southern Life
My Medicare reps were great.
My Medicare reps were great.
Keiton Johnson & Greg Block were very nice & professional. So glad they are the ones chosen to assist me. Keaton was full of knowledge and very patient.

Reply from Americo/Great Southern Life
Big savings
I was very happy with the experience. The agent was very knowledgeable and friendly. Wish I had made this switch earlier. Saved me nearly $1000 per year.

Reply from Americo/Great Southern Life
Ryan answered all questions and was…
Ryan answered all questions and was very helpful

Reply from Americo/Great Southern Life
Mike was an excellent representative
Mike Rodriguez was an excellent representative. He patiently explained various options to me, going over the how and whys leaving the decisions, now better informed, to me. He never used pressure. His language was understandable. I was extremely comfortable discussing and comprehending this important subject.

Reply from Americo/Great Southern Life
Agent was Courteous and very…
Agent was Courteous and very Knowledgeable. Offered discount for all in home purchasing same Americo Plan g. Offered contact # if we had any future contact #. All in all a very good experience!. EAS

Reply from Americo/Great Southern Life
Thumbs Up👍
Kristopher was very helpful and explained every thing easy to understand
Thank You

Reply from Americo/Great Southern Life
Great enrollment experience.
I just enrolled, so this review is for that procedure.
Agent Jalisa Cooper was professional and knowlegable assisting me. She was able to make the process quick, thorough, and effortless.

Reply from Americo/Great Southern Life
Americo
Americo/Great Southern Life has provided me with good information and a very good price for my plan G policy. Chris Ramsay was my serving agent and provide me with all my questions and needs. Roy

Reply from Americo/Great Southern Life
Ryan
Ryan , took the time to explain everything. very pro ,in his approach with me. Took his time and made sure i understood .

Reply from Americo/Great Southern Life
Definitely a 5 Star experience with…
Definitely a 5 Star experience with Kielan Hollocher. He was extremely helpful and even called on a Sunday to help me after I left him a message. He explained things very well with great customer service. My husband has had his policy with Americo and has been very pleased.

Reply from Americo/Great Southern Life
I was very happy with the service from…
I was very happy with the service from ryan, and the outcome. I'm not much of a writer . but I am happy.

Reply from Americo/Great Southern Life
The young man who signed my husband and…
The young man who signed my husband and I up with Americo/Great Southern Life was very knowledgeable and professional.

Reply from Americo/Great Southern Life
Listening is a Valuable Skill
The two representatives that I spoke to came across as very knowledgeable and took time to answer my questions. I had an idea of what Plan I wanted to change to and why, and they provided support for my idea and eventual decision. The new plan was within my budget and provided more coverage than my old plan. When they said a specific person would contact me within a certain period of time it happened. I wasn't left to track anyone down by phone or email. The reason I didn't rate it as 5 stars was that some of the information they needed for the policy required them to read several long-winded questions which were read too fast for me to follow. However, they gladly repeated the questions slower the second time. Overall, I left the encounter feeling valued as a client.

Reply from Americo/Great Southern Life
Very helpful agent
Arian was very good agent, NOT sure I got his name right,
He was helpful, and it will help me .
I am very health.

Reply from Americo/Great Southern Life

Reply from Americo/Great Southern Life
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







