Americo/Great Southern Life Reviews 

752
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Just 2 months ago I purchased this life insurance. Just last month my apartment lease was up for signing for another year. The problem rose when they raised the rent. My student loan payments are so... See more

Rated 1 out of 5 stars

For 37 1/2 years my quarterly payment was $39 every 3 months I just got a bill for my new payment to be $272.66. I am 79 1/2 years how can this happen they are trying to get me to cancel as I can... See more

Rated 2 out of 5 stars

Americo Insurance just may be the perfect insurance for the healthy, young, prescription free adults, but I was not one of them. I took a health quiz and passed was told I qualified for a lower rate... See more

Company replied

Rated 1 out of 5 stars

On July 20, 2022 applied for Plan F Supplemental Insurance with Agent Cole Kraft of Great Southern, who took my wife's information over the phone. My wife is well within her BMI, is on no medications,... See more

Company replied

Company details

  1. Insurance Company

About Americo/Great Southern Life

Written by the company

Americo/Great Southern Life offers competitive rates on Medicare Supplement (Medigap) insurance Plans F, G, and N.

➜ GET A QUOTE
PLAN F
PLAN G
PLAN N


Americo is the brand name for insurance products issued by the subsidiary insurance companies controlled by Americo Life, Inc. Medicare Supplement insurance policies are underwritten by Americo Financial Life and Annuity Insurance Company (AFL) or Great Southern Life Insurance Company (GSL), Kansas City, MO, and may vary in accordance with state laws. Not all policies and benefits are available in every state. AFL is authorized to conduct business in the District of Columbia and all states except CT, ME, and NY. GSL is authorized to conduct business in the District of Columbia and all states except NJ, NY, and VT. Each insurer has sole financial responsibility for its own products.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

752 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(752)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I spoke with Jalisa Cooper who was very…

I spoke with Jalisa Cooper who was very professional and extremely helpful.
After a few questions I was able to be approved very quickly. I am very
pleased with the service I received and would highly recommend. In fact I was
referred through a friend of mine.

November 5, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Thank you for your business, Kenneth! We appreciate you taking time to leave a review.

Rated 5 out of 5 stars

My Medicare reps were great.

My Medicare reps were great.
Keiton Johnson & Greg Block were very nice & professional. So glad they are the ones chosen to assist me. Keaton was full of knowledge and very patient.

November 4, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Thank you for taking time to leave a review, Barbara. We appreciate your business and the opportunity to serve you!

Rated 5 out of 5 stars

Big savings

I was very happy with the experience. The agent was very knowledgeable and friendly. Wish I had made this switch earlier. Saved me nearly $1000 per year.

October 31, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Thank you for taking time to leave a review, Fredrick. We appreciate your business!

Rated 5 out of 5 stars

Mike was an excellent representative

Mike Rodriguez was an excellent representative. He patiently explained various options to me, going over the how and whys leaving the decisions, now better informed, to me. He never used pressure. His language was understandable. I was extremely comfortable discussing and comprehending this important subject.

October 31, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Thank you for your review, Ofilia! We love hearing that you feel better informed and comfortable with your decisions. We appreciate your business!

Rated 5 out of 5 stars

Agent was Courteous and very…

Agent was Courteous and very Knowledgeable. Offered discount for all in home purchasing same Americo Plan g. Offered contact # if we had any future contact #. All in all a very good experience!. EAS

October 30, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Thank you for your review, Elizabeth. We appreciate your business and are glad you had a good experience!

Rated 5 out of 5 stars

Thumbs Up👍

Kristopher was very helpful and explained every thing easy to understand
Thank You

October 29, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Thank you for taking time to leave a review Lawrence. We appreciate your business!

Rated 5 out of 5 stars

Great enrollment experience.

I just enrolled, so this review is for that procedure.
Agent Jalisa Cooper was professional and knowlegable assisting me. She was able to make the process quick, thorough, and effortless.

October 28, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Robert, thank you for your quick feedback. We appreciate your business and taking the time to leave a review!

Rated 5 out of 5 stars

Americo

Americo/Great Southern Life has provided me with good information and a very good price for my plan G policy. Chris Ramsay was my serving agent and provide me with all my questions and needs. Roy

October 26, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Thank you for your business and taking time to leave a review, Roy!

Rated 5 out of 5 stars

Ryan

Ryan , took the time to explain everything. very pro ,in his approach with me. Took his time and made sure i understood .

October 26, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Thank you for taking time to leave a review, John. We appreciate your time and your business!

Rated 5 out of 5 stars

Definitely a 5 Star experience with…

Definitely a 5 Star experience with Kielan Hollocher. He was extremely helpful and even called on a Sunday to help me after I left him a message. He explained things very well with great customer service. My husband has had his policy with Americo and has been very pleased.

October 25, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Thank you for your review, John. We appreciate your business!

Rated 5 out of 5 stars

I was very happy with the service from…

I was very happy with the service from ryan, and the outcome. I'm not much of a writer . but I am happy.

October 24, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Dennis, thank you for leaving a review - we appreciate your time and your business!

Rated 5 out of 5 stars

The young man who signed my husband and…

The young man who signed my husband and I up with Americo/Great Southern Life was very knowledgeable and professional.

October 23, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Thank you for taking time to leave a review, Carla. We appreciate your business!

Rated 4 out of 5 stars

Listening is a Valuable Skill

The two representatives that I spoke to came across as very knowledgeable and took time to answer my questions. I had an idea of what Plan I wanted to change to and why, and they provided support for my idea and eventual decision. The new plan was within my budget and provided more coverage than my old plan. When they said a specific person would contact me within a certain period of time it happened. I wasn't left to track anyone down by phone or email. The reason I didn't rate it as 5 stars was that some of the information they needed for the policy required them to read several long-winded questions which were read too fast for me to follow. However, they gladly repeated the questions slower the second time. Overall, I left the encounter feeling valued as a client.

October 23, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Thank you for your thoughtful review. We appreciate your business!

Rated 5 out of 5 stars

Very helpful agent

Arian was very good agent, NOT sure I got his name right,
He was helpful, and it will help me .
I am very health.

October 22, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Hi Geraldine, thank you for taking the time to leave a review. We appreciate your business!

Rated 5 out of 5 stars

Knew his stuff.

Sales agent was very informative, knowledgeable & courteous.

October 22, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Thank you for your review, Jane. We appreciate your business and taking time to share your feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look