Americo/Great Southern Life Reviews 

752
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Just 2 months ago I purchased this life insurance. Just last month my apartment lease was up for signing for another year. The problem rose when they raised the rent. My student loan payments are so... See more

Rated 1 out of 5 stars

For 37 1/2 years my quarterly payment was $39 every 3 months I just got a bill for my new payment to be $272.66. I am 79 1/2 years how can this happen they are trying to get me to cancel as I can... See more

Rated 2 out of 5 stars

Americo Insurance just may be the perfect insurance for the healthy, young, prescription free adults, but I was not one of them. I took a health quiz and passed was told I qualified for a lower rate... See more

Company replied

Rated 1 out of 5 stars

On July 20, 2022 applied for Plan F Supplemental Insurance with Agent Cole Kraft of Great Southern, who took my wife's information over the phone. My wife is well within her BMI, is on no medications,... See more

Company replied

Company details

  1. Insurance Company

About Americo/Great Southern Life

Written by the company

Americo/Great Southern Life offers competitive rates on Medicare Supplement (Medigap) insurance Plans F, G, and N.

➜ GET A QUOTE
PLAN F
PLAN G
PLAN N


Americo is the brand name for insurance products issued by the subsidiary insurance companies controlled by Americo Life, Inc. Medicare Supplement insurance policies are underwritten by Americo Financial Life and Annuity Insurance Company (AFL) or Great Southern Life Insurance Company (GSL), Kansas City, MO, and may vary in accordance with state laws. Not all policies and benefits are available in every state. AFL is authorized to conduct business in the District of Columbia and all states except CT, ME, and NY. GSL is authorized to conduct business in the District of Columbia and all states except NJ, NY, and VT. Each insurer has sole financial responsibility for its own products.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

752 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(752)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My agent Ms.Jalisa Cooper was the best

My agent Ms.Jalisa Cooper was the best. She was very patient and explained things so well.

November 23, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Thank you for your positive feedback, Sherry! We appreciate your business and taking time to leave a review!

Rated 5 out of 5 stars

I could have not been more satisfied…

I could have not been more satisfied with the help I received from Ryan Adair.
He was able to answer my questions and took down my information, any that he did not understand he asked me to repeat. I was well satisfied as I said before. Thank you and have a Happy Thanksgiving
Remember to stay safe.

November 21, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

John, thank you for your feedback! We appreciate your business and taking time to leave a review. Have a safe Thanksgiving!

Rated 5 out of 5 stars

Very friendly

Very friendly! Made it easy to understand.

November 21, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Thank you for your review, Connie. We appreciate your time and your business!

Rated 1 out of 5 stars

You began processing my payment almost…

You began processing my payment almost immediately versus the 24-48 hours I was informed. Not good business to do that to a prospective client

November 20, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Hi Darlene, thank you for taking time to provide your feedback. We apologize for any miscommunication. On your application, if "Issue Date" was selected for the Initial Bank Draft Timing, your account would be charged once approval is received. Typically, that payment occurs same day, unless you are approved on a weekend or holiday. Please feel free to reach out to your agent directly if you have any questions or would like further clarification. Thank you for your business and taking time to leave a review to help us improve.

Rated 5 out of 5 stars

Note of Thanks!

The agent I spoke with was effective and efficient; knows his job and performs it well. I always review all my insurance policies every year, and it always saves me money for the next year. Thank you Great Southern Life.

November 19, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Thank you for your review, Gary. We appreciate your business and taking time to give us your feedback!

Rated 5 out of 5 stars

Excellent service

Excellent service. Agent was friendly, courteous, and very knowledgeable. Thanks for all your help!

November 17, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Hi Pete, thank you for taking time to leave a review. We appreciate your feedback and your business!

Rated 5 out of 5 stars

Great agent & good premium.

Christopher was very helpful, a great agent. The premium is lower that my current premium for the same coverage. A win-win experience.

November 17, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Thank you for your business and taking time to leave a review, Joan!

Rated 5 out of 5 stars

The agent Rosemary

The agent, Rosemary, was extremely enjoyable to deal with. She was well versed in Medicare coverage available. Her recommendations were spot on and she was very patient in answering all our questions, getting us signed up, and saving money. Our experience with Rosemary could not have been any better.

November 16, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Thank you for your review, David! We appreciate your business!

Rated 5 out of 5 stars

PROFESIONAL

PROFESIONAL, WILL CALL YOU BACK, EXPLAINS EVERYTHING TO THE DETAIL, TRUSTWORTHY, HELPFUL, POLITE, KNOWLEDGEABLE - AND KNOW WHAT THEY ARE DOING!!!!

November 14, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Thank you for your review, Carla! We appreciate your kind words and your business!

Rated 5 out of 5 stars

Called to look into possible Part B…

Called to look into possible Part B Medicare Supplement. I was very pleased with the process and the swiftness of the decision. Price is also a savings from my existing plan.

November 13, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

We appreciate your business and thank you for taking time to leave a review, Joan!

Rated 5 out of 5 stars

Informative and answered all questions

Informative and answered all questions. Did not feel pressured and agent very patient with me.

November 13, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Thank you for your business and taking time to leave a review Sally! We appreciate you placing your trust in us!

Rated 5 out of 5 stars

Still awaiting paper work in order to…

Still awaiting paper work in order to fulfill contract

November 12, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Hi Robert, thanks for taking time to leave a review. If you elected to receive your paperwork by mail, you should receive it in a few days, but please don't hesitate to reach out to your agent if you have any questions or need assistance in the meantime!

Rated 5 out of 5 stars

Wonderful and professional service

I was very impressed with the speedy service I received. Ed was very professional and helpful at finding the best plan and saving me money. I was kind of sceptical about finding a good plan over the phone, but much to my surprise I received excellent care.

November 12, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Thank you , Terry. We appreciate your business and taking time to leave a review!

Rated 5 out of 5 stars

My representative was very informative…

My representative was very informative and very thorough. She made what is a daunting experience very easy and understandable. Thank you

November 11, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Thank you for your kind review, Linda. We appreciate your business and the opportunity to help you!

Rated 5 out of 5 stars

Noah Worcester was very helpful in the…

Noah Worcester was very helpful in the quoting and switching of supplemental and prescription drug policies. He saved us about a combined $110/month with minimal hassle. Would highly recommend him to a family or friend!

November 11, 2020
Americo/Great Southern Life logo

Reply from Americo/Great Southern Life

Jerry, thank you for taking time to leave a review. We appreciate your business and are so glad we could save you some money!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look