Just 2 months ago I purchased this life insurance. Just last month my apartment lease was up for signing for another year. The problem rose when they raised the rent. My student loan payments are so... See more
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For 37 1/2 years my quarterly payment was $39 every 3 months I just got a bill for my new payment to be $272.66. I am 79 1/2 years how can this happen they are trying to get me to cancel as I can... See more
Americo Insurance just may be the perfect insurance for the healthy, young, prescription free adults, but I was not one of them. I took a health quiz and passed was told I qualified for a lower rate... See more
Company replied
On July 20, 2022 applied for Plan F Supplemental Insurance with Agent Cole Kraft of Great Southern, who took my wife's information over the phone. My wife is well within her BMI, is on no medications,... See more
Company replied
Company details
About Americo/Great Southern Life
Written by the company
Americo is the brand name for insurance products issued by the subsidiary insurance companies controlled by Americo Life, Inc. Medicare Supplement insurance policies are underwritten by Americo Financial Life and Annuity Insurance Company (AFL) or Great Southern Life Insurance Company (GSL), Kansas City, MO, and may vary in accordance with state laws. Not all policies and benefits are available in every state. AFL is authorized to conduct business in the District of Columbia and all states except CT, ME, and NY. GSL is authorized to conduct business in the District of Columbia and all states except NJ, NY, and VT. Each insurer has sole financial responsibility for its own products.
Contact info
PO Box 410288, 64141, Kansas City, United States
- 800-231-0801
- customer.service@americo.com
- americomedicaresupplement.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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I am very happy with my experiences I…
I am very happy with my experiences I have had with your Company so far. I received my policy information within a week of signing up for my Medicare Supplemental Insurance. I am very pleased with my premium amount for the Plan G. I am hoping to be able to stay with your Company for several years.

Reply from Americo/Great Southern Life
Promptly sent policy confirmation via…
Promptly sent policy confirmation via email, and hard copy in mail.
Charges to my account were correct. Agent was very helpful in explaining the policy coverages to me, and I am happy so far!

Reply from Americo/Great Southern Life
I have dealt with quite a few people…
I have dealt with quite a few people regarding the purchase of a Medicare supplement and the gentleman who helped me purchase this policy was friendly, informative, and explained the policy and the steps to purchase it extremely well. I can only hope that I will be as happy with my policy as I was with the time spent purchasing this policy. Thank you.

Reply from Americo/Great Southern Life
Kristopher was so helpful!
Kristopher was so helpful!! Very patient, knowledgable, and great attitude!!

Reply from Americo/Great Southern Life
Kristopher was very nice
Kristopher was very nice and understood everything I said. Spoke very clearly, I felt comfortable talking to him.

Reply from Americo/Great Southern Life
Noah was clear and very helpful
Noah was clear and very helpful. He was so patient with this elderly lady and I appreciated his kindness. He explained everything so I could understand. He did have to repeat it many times because I was having trouble hearing. He said no problem and put me right at ease.

Reply from Americo/Great Southern Life

Reply from Americo/Great Southern Life
DO YOUR HOMEWORK
Americo Insurance just may be the perfect insurance for the healthy, young, prescription free adults, but I was not one of them. I took a health quiz and passed was told I qualified for a lower rate because of this. GREAT, filled out all the necessary information and considered my self enrolled. Three weeks later I received a letter stating I was not. I had allowed plenty of time for the company to respond one way or the other. Three weeks put me frantically searching for another policy which was completely irresponsible on there part. Do your homework on this company, I realize they are busy, but so am I. So thankful for Insurance companies that insure unperfect people.

Reply from Americo/Great Southern Life
Thank you so much Rosemary
Thank you so much Rosemary. You were very helpful to me and my husband. Thank you for your time. Wishing you a very Merry Christmas. Janet and Gene

Reply from Americo/Great Southern Life

Reply from Americo/Great Southern Life

Reply from Americo/Great Southern Life
Do not do business with this company.
I spoke with Jalisa Cooper, an America agent, who gave me the price informatio that I requested based on my age, location and health history. Although I was approved immediately, I requested that she not put my application through until I called her later in the day after I finalized my research.
When I could not reach her, I called Great Southern Life directly to tell them to cancel my application. I then found out that my application had been sent through and a bank draft had already begun being processed. Keith Armour, the customer service rep tried to stop the process but was unable to do so.
I'm now waiting for a letter saying that I cancelled my policy that I have to sign and return to the company. I asked to have this letter emailed so I could sign, scan and email back to them. I was told this was against company policy. It is a week later and I still don't have the letter.
My bank has issued a claim against payment of the check.
On researching this company further, I could not find any other insurance brokers other than Cross Pointe who carried them. The price might be low, but their business practices leave a lot to be desired.

Reply from Americo/Great Southern Life
I was a bit anxious to enroll in a…
I was a bit anxious to enroll in a Medicare Supplement program. I basically understood the information from reading Medicare website. Also, I wasn't sure about what I would encounter with a sales rep as so many are pushy and don't take time to explain and simplify matters for people.
Well, that was not the case with the Americo rep! He was very kind, considerate, conversational, explained things very well, and was sincere. We enjoyed speaking with each other throughout the process of my application. Oh, and I might add he texted me right away to see if I wanted to call for a quote. It was a great experience and he represented Americo in a very excellent, professional, and friendly manner.

Reply from Americo/Great Southern Life
The entire process was very simple the…
The entire process was very simple the lady helped me on the telephone and everything was very easy to switch from my former carrier

Reply from Americo/Great Southern Life
I have never heard from you since James…
On Nov. 3rd James R. signed me up with Americo.
I have never heard from you since James signed me up with you.
No insurance plan papers, no insurance card.

Reply from Americo/Great Southern Life

Reply from Americo/Great Southern Life
Paige was professional
Paige was professional, relatable, easy to work with, and efficient. One of the easiest policy apps I have ever done.

Reply from Americo/Great Southern Life
Professional and knowledgeable.
Ms.Jalisa Cooper handled my Medicare supplemental insurance search with the utmost professionalism and product knowledge. The process took approximately 30 minutes and I felt comfortable at all times. Thank you. John S

Reply from Americo/Great Southern Life
Great Communicator
The representative who helped me navigate the details of your Medigap plan, Josh, was very knowledgable, patient explaining details, had excellent verbal communication skills and was thorough. I was able to make an informed decision however I still need more time to completely evaluate all relevant plans.

Reply from Americo/Great Southern Life
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