Americo/Great Southern Life Reviews 

752
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Just 2 months ago I purchased this life insurance. Just last month my apartment lease was up for signing for another year. The problem rose when they raised the rent. My student loan payments are so... See more

Rated 1 out of 5 stars

For 37 1/2 years my quarterly payment was $39 every 3 months I just got a bill for my new payment to be $272.66. I am 79 1/2 years how can this happen they are trying to get me to cancel as I can... See more

Rated 2 out of 5 stars

Americo Insurance just may be the perfect insurance for the healthy, young, prescription free adults, but I was not one of them. I took a health quiz and passed was told I qualified for a lower rate... See more

Company replied

Rated 1 out of 5 stars

On July 20, 2022 applied for Plan F Supplemental Insurance with Agent Cole Kraft of Great Southern, who took my wife's information over the phone. My wife is well within her BMI, is on no medications,... See more

Company replied

Company details

  1. Insurance Company

About Americo/Great Southern Life

Written by the company

Americo/Great Southern Life offers competitive rates on Medicare Supplement (Medigap) insurance Plans F, G, and N.

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PLAN F
PLAN G
PLAN N


Americo is the brand name for insurance products issued by the subsidiary insurance companies controlled by Americo Life, Inc. Medicare Supplement insurance policies are underwritten by Americo Financial Life and Annuity Insurance Company (AFL) or Great Southern Life Insurance Company (GSL), Kansas City, MO, and may vary in accordance with state laws. Not all policies and benefits are available in every state. AFL is authorized to conduct business in the District of Columbia and all states except CT, ME, and NY. GSL is authorized to conduct business in the District of Columbia and all states except NJ, NY, and VT. Each insurer has sole financial responsibility for its own products.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

752 reviews

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1.4

All reviews

(752)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I spoke with Cole Kraft

I spoke with Cole Kraft. He was very knowledgeable about the product. He answered my questions and I felt like this was the product I needed. I was able to upgrade my plan and my premium was at a lower rate.

January 26, 2021
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Reply from Americo/Great Southern Life

Thank you for taking time to leave a review, Myra. We appreciate your business!

Rated 5 out of 5 stars

The process was very quick and easy

The process was very quick and easy. The agent was a little rushed but I understand the busyness of the time.

January 12, 2021
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Reply from Americo/Great Southern Life

Thank you, Carol. We appreciate your business and your feedback!

Rated 5 out of 5 stars

Jacob was very helpful

Jacob was very helpful. I had done my homework and knew what I wanted, but this young man filled in all the gaps. He answered my questions and promised to call me back in March, to walk me through the application process of applying for Medicare.

January 5, 2021
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Reply from Americo/Great Southern Life

Christina, thank you for taking time to leave a review! We appreciate your business!

Rated 5 out of 5 stars

Quick and easy

Michael explained all options without expressing a preference or making any recommendation. The process was quick and was quick to contact me with the results of the review. Highly recommend.

January 1, 2021
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Reply from Americo/Great Southern Life

Sharon, thank you for taking time to leave a review and trusting us with your business!

Rated 5 out of 5 stars

This was a good experience for me !

This was a good experience for me , got me into some good plans and saved me money. I don’t have enough words to say about my agent Jalisa cooper . So helpful and kind and caring on a scale of 1 to 10 o would give her 20 .I am greatfull we met via phone conversation..
Thanks for your time
Rod

December 31, 2020
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Reply from Americo/Great Southern Life

Rod, thank you for your review. We appreciate your business!

Rated 5 out of 5 stars

The Medicare rep was very knowledgeable…

The Medicare rep was very knowledgeable and helped us with our decisions which Insurance best fit our needs for the future. She was very pleasant and seemed very eager to help with any questions that we had.

December 30, 2020
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Reply from Americo/Great Southern Life

Tina, thank you for your review - we appreciate your business!

Rated 5 out of 5 stars

The people on the phone were extremely…

The people on the phone were extremely helpful and answered all questions politely and quickly. I would rate them a 10!

December 30, 2020
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Reply from Americo/Great Southern Life

Thank you for your kind review, Fritz. We appreciate your business!

Rated 4 out of 5 stars

I chose Americo

Good sales rep was quick to respond, was knowledgeable, completed the application process smoothly, and offered a fair price for insurance. I can't comment on the quality of the actual insurance claims and coverage process yet. I have not yet needed to file a claim. I wont recommend to others until I have used the insurance.

December 15, 2020
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Reply from Americo/Great Southern Life

Thank you for your feedback, Barb. We appreciate your business and look forward to continuing to serve you!

Rated 5 out of 5 stars

I was very pleased with Cole Kraft he…

I was very pleased with Cole Kraft he was able to answer all my questions and concerns pertaining to which program to purchase. He help me understand the difference between the program that were available for individuals. I was able to make a choice that would best fit my needs and plus, because Cole explained the coverage in a way that I believe my well being for now and in the future will fully be covered thank you Cole. I was able to purchase a supplement program that will fit my needs and that was affordable this was equally important. I am looking forward to being apart of Americo family. I give them a 5 star rating 🌟

December 14, 2020
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Reply from Americo/Great Southern Life

Felecia, thank you for your kind review. We appreciate your business and are so grateful to have you a part of the Americo family!

Rated 4 out of 5 stars

The process was pretty easy to…

The process was pretty easy to accomplish. My only complaint is trying to get in touch with the right agent. Returning calls.

December 9, 2020
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Reply from Americo/Great Southern Life

Hi Sharon, thank you for taking time to provide your feedback. We apologize for any delays in response from your agent and appreciate your business!

Rated 5 out of 5 stars

Cole Kraft

The agent, Cole Kraft was nice and helpful. I have not started my insurance yet. It is effective 1/01/21.

December 9, 2020
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Reply from Americo/Great Southern Life

Vida, thank you for your review. We appreciate your business and look forward to serving you in 2021!

Rated 5 out of 5 stars

Each contact was knowledgeable and…

Each contact was knowledgeable and served as competent consultants versus aggressive sales people. The interaction was pleasant and comfortable

December 8, 2020
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Reply from Americo/Great Southern Life

Thank you for your review, Lewis. We appreciate your business!

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