amicable divorce Reviews 911

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their expertise, supportive approach, and ability to make a difficult process less stressful. Many highlight the excellent service, noting its efficiency, clear communication, and the smooth user experience provided by the platform and specialists. People appreciate that the company helps navigate complex situations with diplomacy and ensures all necessary steps are handled effectively. While the majority found the service to be good value, some customers expressed concerns about the pricing, feeling that it was not always as cost-effective as initially perceived, especially when compared to direct government services. A few users also reported issues with the dashboard not consistently saving changes and some felt the support was minimal, with one instance of a handler forgetting a change of address. There were also isolated reports of perceived bias from mediators and a lack of useful advice.

What people talk about most

Staff

Users describe positive interactions with staff. Customers frequently praise the professionalism,... See more

Service

Consumers find service to be a positive experience, often describing it as professional, efficient, and... See more

Customer service

People report positive experiences with customer service. Many reviewers praise the clear guidance,... See more

User experience

Clients share positive opinions on user experience, highlighting the easy interface, clear communication, and... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers found the service to be a much more affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our divorce specialist Candice was very skilled. She explained so clearly every step of the way, and was extremely good at approaching difficult subjects in a diplomatic way, which ensured that our j... See more

Company replied

Rated 5 out of 5 stars

Our specialist was Nina, she was really professional and made sure we were kept up to date with all we needed to do to progress the divorce. Nina was available to talk to by booking appointments via h... See more

Company replied

Rated 5 out of 5 stars

I never in million years thought I'd be needing a divorce service, but such is life. I'm glad me and the ex used Amicable, they made what could have been a horrible situation, easy and made sure the k... See more

Company replied

Rated 5 out of 5 stars

Following mediation we needed a company to draft our financial consent order to send to court. It was a very smooth process; the portal/dashboard made it so easy to add all the required information. S... See more

Company replied


Company details

  1. Divorce Service
  2. Divorce Lawyer
  3. Family Law Attorney
  4. Legal Services
  5. Mediation Service

Written by the company

amicable your divorce. Thousands have. Call us on 0203 004 4695.


Contact info

4.8

Excellent

TrustScore 5 out of 5

911 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I would highly recommend Amicable as a…Great Company

I would highly recommend Amicable as a company. They made the whole stressful process of divorce as easy and smooth as possible, communication was excellent, queries were dealt with promptly. Our divorce specialist Lucy was friendly, kind, diligent, very competent and professional. The Zoom meetings were easy and productive. It was also great to have the Amicable dashboard to input information jointly, review documents and monitor progress and to know when we would be prompted to review, and sign documents. Where communication between couples is still 'amicable' it is a great alternative to having to pay for two solicitors.

March 2, 2026
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Reply from amicable divorce

Hi Helen,

Thanks for your review. We're glad to hear Lucy was friendly and professional, and that you found our dashboard helpful.

We wish you all the best moving forward,
Jade

Rated 5 out of 5 stars

Straightforward, transparent and as stress free as possible

amicable provided a very straightforward service and guided us at every step of the way. Their pricing was honest and transparent and there were no hidden costs. They were friendly and efficient and made a stressful process as seamless as possible.

March 2, 2026
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Reply from amicable divorce

Hi Kate,

Thanks for your review. We’re glad you found our service straightforward and our pricing transparent.

Wishing you all the best,
Jade

Rated 5 out of 5 stars

If you have to do this

If you have to do this, do it with Amicable

February 24, 2026
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Reply from amicable divorce

Hi Will,

Thanks for your review. We're glad to hear you found our service professional.

Wishing you all the best,
Jade

Rated 5 out of 5 stars

Excellent service

Amicable made it so easy to settle our finances, with us working together for a set price. Natalie was our advisor and she was brilliant, so helpful, so easy to talk with and get hold of. It just simplified the whole financial settlement of a divorce, where, as a couple you’re happy to settle it together.

March 2, 2026
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Reply from amicable divorce

Hi there,

Thanks for your review. We're glad to hear Natalia was helpful and professional.

We wish you all the best moving forward,
Jade

Rated 5 out of 5 stars

Good communication throughout the…

Good communication throughout the process. Helped to make it simple and efficient. Thank you.

March 2, 2026
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Reply from amicable divorce

Hi there,

Thanks for your review. We're glad to hear you found our service efficient.

We wish you all the best,
Jade

Rated 5 out of 5 stars

Helpful, Professional & Good Value for Money

We've just concluded the divorce process & found the help & support of Amicable invaluable in guiding us through what is quite a complex process. Our divorce specialist, Shreepali, was amazing, and went above & beyond to offer her help, support & wise counsel, remaining patient & supportive as we encountered some bumps & challenges along the way. Although there were a few problems with the technology and a few delays, overall the service provided is both professional & excellent value for money.

March 1, 2026
Unprompted review
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Reply from amicable divorce

Hi Ginny,

Thanks for your review. We're glad to hear Shreepali was professional and supportive throughout your process.

We wish you all the best moving forward,
Jade

Rated 5 out of 5 stars

Amicable was so helpful

Amicable was so helpful, dealt with all the jargon of the legal system and what was required. Natalie Baggaley was patient and clear throughout the process. Thank you for making a tricky subject as easy as it can be

February 27, 2026
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Reply from amicable divorce

Hi there,

Thanks for your review. We're happy to hear Natalie was professional and clear throughout the process.

We wish you all the best moving forward,
Jade

Rated 4 out of 5 stars

Made a difficult journey easier

Amicable made an incredibly difficult journey that bit easier to navigate. We were guided through the process with professionalism and compassion and I’d highly recommend Amicable for any couples who agree that they want to come out of a marriage without being pitched against each other - for the greater good of the family.

February 23, 2026
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Reply from amicable divorce

Hi Claire,

Thanks for your review. We're happy to hear you found our services professional and compassionate.

We wish you all the best moving forward,
Jade

Rated 5 out of 5 stars

Making divorce amicable

Following mediation we needed a company to draft our financial consent order to send to court. It was a very smooth process; the portal/dashboard made it so easy to add all the required information. Sara Philips was a knowledgeable and helpful divorce specialist who guided us every step of the way. My only regret was not contacting Amicable at the very start of the divorce process as it would have saved a lot of time and money. Thank you Sara.

February 26, 2026
Unprompted review
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Reply from amicable divorce

Hi Nadia,

Thanks for your review. We're happy to hear that Sara was knowledgeable and that you found our services helpful.

We wish you all the best moving forward,
Jade

Rated 5 out of 5 stars

Very helpful in dealing with a…

Very helpful in dealing with a difficult situation. The voice of reason.

February 16, 2026
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Reply from amicable divorce

Hi Gary,

Thanks for your review. We're glad to hear your found our service professional.

We wish you all the best moving forward,
Jade

Rated 5 out of 5 stars

A truly amicable parting.

I want to personally thank Sarah and the whole amicable team for making this difficult process flow smoothly and gracefully to completion. Amazing team. My ex and I are parting in even more of an amicable way than anticipated.
Thank you.

February 23, 2026
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Reply from amicable divorce

Hi Elodie,

Thanks for your review. We're glad to hear Sarah was professional and supportive throughout your journey.

We wish you all the best moving forward,
Jade

Rated 4 out of 5 stars

Thank you so much for taking care of us…

Thank you so much for taking care of us to a successful resolution. Clear communication made this less painful.

February 10, 2026
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Reply from amicable divorce

Hi Colin,

Thanks for your review. We're glad to hear you found our service clear and professional.

We wish you all the best,
Jade

Rated 5 out of 5 stars

I cannot speak highly enough of Lisa’s…

I cannot speak highly enough of Lisa’s support in guiding us through our divorce. She remained calm, compassionate, and fair to both sides throughout the entire process. Her ability to hold space with sensitivity while gently steering us toward practical solutions enabled us to move forward amicably at a time when we had previously felt completely stuck. I would wholeheartedly recommend amicable and especially Lisa’s services in such situations.

February 12, 2026
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Reply from amicable divorce

Hi Sofia,

Thanks for your review. We're glad to hear that Lisa was compassionate and professional.

We wish you all the best moving forward,
Jade

Rated 5 out of 5 stars

Really useful meetings with our Lawyer

Really useful meetings with our Lawyer, whenever we needed to meet with them to discuss details. Really helpful at all times, and took a lot of the stress out of completing the legal documents, ensuring they were correct, which can at times be confusing. Thank you Ana-Maria.

February 17, 2026
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Reply from amicable divorce

Hi Suzanne,

Thanks for your review. We're glad to hear your meetings with your Divorce Specialist, Ana-Maria, were helpful and that you found our service professional.

Wishing you all the best moving forward,
Jade

Rated 5 out of 5 stars

Laura supported us brilliantly…

Laura supported us brilliantly throughout the process making it more understandable and giving us guidance each step of the way.

February 16, 2026
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Reply from amicable divorce

Hi Rich,

Thanks for your review. We're glad to hear Laura was helpful and professional.

Wishing you all the best moving forward,
Jade

Rated 5 out of 5 stars

Absolutely class

Absolutely class! Great service and always there to answer your questions!

February 6, 2026
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Reply from amicable divorce

Hi Sean,

Thanks for your review. We're glad to hear you found our service helpful.

Wishing you all the best,
Jade

Rated 5 out of 5 stars

Best devorce place and the cheapest

They were not expensive and made it easy at a hard time they helped both me and my xwife with everything we asked .

May 9, 2025
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Reply from amicable divorce

Hi Richard,

Thanks for your review. We're glad to hear you found our service affordable and professional.

Wishing you all the best moving forward,
Jade

Rated 2 out of 5 stars

Not thrilled with Amicable’s service.

My ex-husband and I chose this service because they had affordable rates. That, and having a dashboard to access most of our documents all in one place, are the only good things I can say about this company/service.

I had to chase for information, and reach out to clarify information, as not all necessary information was disclosed to me at the given time. They waited a month to reach out to me to see why I didn’t respond to one of their emails - I had never received it. Their website constantly had technical issues, which was not comforting during this process. And I had to move back to my home country in the middle of the divorce process, and I was assured that I would not encounter any issues - that was not the case. Our designated handler forgotten that I moved home, to another country. I had given her that information as soon as it happened, yet she still tried to reach out to my old UK number. We had also received someone else’s confidential information, and trust that ours wasn’t accidentally shared as well.

Long story short, if I had the money, I would’ve hired a proper solicitor for their service. Amicable was a headache to deal with, and didn’t make the divorce process any more comforting. I didn’t feel taken care of properly. I didn’t feel like my information was safe. And I wasn’t always able to access my information.

March 10, 2025
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Reply from amicable divorce

Hi Elizabeth,

We’re very sorry to hear that you felt unsupported during such a difficult and sensitive time. What you’ve described isn’t the standard of service our customers normally receive, and we sincerely apologise for your experience.

A technical issue meant that some automated update emails were not sent as intended. We understand how frustrating it must have been to chase for information, especially during an emotional process. As soon as this was identified, our Customer Service Team resolved the issue and took steps to prevent it happening again.

You also mentioned receiving information that wasn’t intended for you. We take the security of customer documents extremely seriously, and the matter was escalated and addressed immediately. We’re sorry for the concern this caused.

Our goal is always to make divorce more manageable and less stressful, and we’re genuinely sorry we fell short for you.

Thank you for your feedback, it helps us continue to improve. Our Operations Director will be in touch shortly to review your experience in more detail.

Best wishes,
Holly

Rated 5 out of 5 stars

Transparent and straight forward…

Transparent and straight forward service. Documents easy to access. Cost effective

February 2, 2026
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Reply from amicable divorce

Hi there,

Thanks for your review. We're glad to hear you found our services cost effective and straightforward.

We wish you all the best,
Jade

Rated 5 out of 5 stars

Shripali was helpful in mediating the…

Shripali was helpful in mediating the difficult conversations and we reached an agreement without resulting in a long legal dispute.

January 21, 2026
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Reply from amicable divorce

Hi Claire,

Thanks for your review. We're glad to hear Shreepali was helpful and professional.

Wishing you all the best,
Jade

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