amicable divorce Reviews 911

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their expertise, supportive approach, and ability to make a difficult process less stressful. Many highlight the excellent service, noting its efficiency, clear communication, and the smooth user experience provided by the platform and specialists. People appreciate that the company helps navigate complex situations with diplomacy and ensures all necessary steps are handled effectively. While the majority found the service to be good value, some customers expressed concerns about the pricing, feeling that it was not always as cost-effective as initially perceived, especially when compared to direct government services. A few users also reported issues with the dashboard not consistently saving changes and some felt the support was minimal, with one instance of a handler forgetting a change of address. There were also isolated reports of perceived bias from mediators and a lack of useful advice.

What people talk about most

Staff

Users describe positive interactions with staff. Customers frequently praise the professionalism,... See more

Service

Consumers find service to be a positive experience, often describing it as professional, efficient, and... See more

Customer service

People report positive experiences with customer service. Many reviewers praise the clear guidance,... See more

User experience

Clients share positive opinions on user experience, highlighting the easy interface, clear communication, and... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers found the service to be a much more affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our divorce specialist Candice was very skilled. She explained so clearly every step of the way, and was extremely good at approaching difficult subjects in a diplomatic way, which ensured that our j... See more

Company replied

Rated 5 out of 5 stars

Our specialist was Nina, she was really professional and made sure we were kept up to date with all we needed to do to progress the divorce. Nina was available to talk to by booking appointments via h... See more

Company replied

Rated 5 out of 5 stars

I never in million years thought I'd be needing a divorce service, but such is life. I'm glad me and the ex used Amicable, they made what could have been a horrible situation, easy and made sure the k... See more

Company replied

Rated 5 out of 5 stars

Following mediation we needed a company to draft our financial consent order to send to court. It was a very smooth process; the portal/dashboard made it so easy to add all the required information. S... See more

Company replied


Company details

  1. Divorce Service
  2. Divorce Lawyer
  3. Family Law Attorney
  4. Legal Services
  5. Mediation Service

Written by the company

amicable your divorce. Thousands have. Call us on 0203 004 4695.


Contact info

4.8

Excellent

TrustScore 5 out of 5

911 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Great value for money on the financial remedy draft. Very good communication throughout and a friendly but party-neutral approach to discussions. If you can resolve your divorce amicably, this is the service to use. Much better (and much cheaper) than getting down into the trenches and letting the solicitors fight it out.

December 18, 2025
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Reply from amicable divorce

Hello,

Thanks for your review. We're happy to hear you found our Divorce Specialist friendly and party-neutral.

We wish you all the best moving forward,
Jade

Rated 4 out of 5 stars

Really good solutions for couples who…

Really good solutions for couples who are pragmatic and prepared to work together to resolve a situation.

December 8, 2025
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Reply from amicable divorce

Hello,

Thanks for your review. We're glad to hear you found our service helpful.

Wishing all the best moving forward,

Jade

Rated 5 out of 5 stars

Working with the team at Amicable was a…

Working with the team at Amicable was a truly positive experience. Working through a situation that could have been traumatic and stressful was so much easier than the alternative traditional route. We worked with Laura Kinsella, who enabled us to be respectful, responsible and accountable. Laura was patient, gracious and knowledgeable. The documents and templates and online dashboard ensured we were informed and aware at each stage of the process. I would like to thank everyone at Amicable, especially Laura, for providing such a valuable and compassionate service.

December 3, 2025
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Reply from amicable divorce

Hi Adrian,

Thanks for your review.

We're glad to hear that your experience with us was a positive one and that Laura was patient and knowledgeable.

We wish you all the best moving forward,

Tanya

Rated 2 out of 5 stars

Unnecessary amount of admin and cost

I was prepared to go through GOV.UK (Cost circa £600) because my ex husband and I were already amicable. But my ex was worried about the amount of paperwork we might have to go through. He wanted to make life easier for himself so he chose Amicable and was happy to pay circa £2000.00 because THEY TOLD HIM that they take the stress of all the admin away. Heads up: THEY DON'T. There's MORE admin going through them. I was frustrated by the amount of paperwork and I'm not averse to paperwork. I thought they were totally unnecessary for a couple who were basically on the same page. I found the process more distressing not less. My ex and I mediated ourselves as we didn't want to pay the extra for that service. Honestly, we had more upset going through Amicable than if we hadn't.

March 14, 2025
Unprompted review
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Reply from amicable divorce

Hi Anna, thank you for sharing your feedback. We were disappointed to see a 2-star review, as the service you and your ex chose with amicable included a legally drafted consent order, not just the divorce application itself.

For a consent order to be approved, the court requires certain financial information from both people. This is set by law, and any solicitor or service drafting a consent order would need the same information.

We’ve tried to make this as straightforward as possible by using a simple online form, rather than the traditional 30-page Form E used by many legal services. While it's a legal requirement to provide full and frank disclosure of your finances, we ensure there is significantly less admin than the standard route.

The £600 you mentioned is the government court fee for submitting a divorce application on GOV.UK. This fee applies to everyone and does not include any part of the consent order process, including drafting or submitting it to the court.

We’re sorry to hear that you found the process distressing, as this doesn't match the experience most people have when using amicable. If you would like to discuss this further, please contact us at info@amicable.co.uk so we can arrange a time to speak.

Best wishes,
Holly

Rated 5 out of 5 stars

Supportive, clear and simple process

We used Amicable to reach a financial order agreement. The service provided by Gemma was excellent. She guided us both through the process during a stressful and very difficult time - she kept us updated and prompted us to do the actions required in a timely manner. It was easy to upload the necessary paperwork to their portal, and the dashboard was very useful, providing transparency of information as it is provided by each party. Gemma provided good advice about what would likely (and not likely) be accepted by the court.
Our divorce wasn’t as amicable as I had hoped, but I would still recommend using this service – ultimately it is a lot less stressful than the thought of dealing with solicitors and courts. It was good value for money too, compared to engaging separate solicitors.

November 28, 2025
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Reply from amicable divorce

Hi there,

Thanks for your review. We're glad to hear Gemma was able to guide you both through a difficult time and keep everything clear and manageable.

We wish you all the best moving forward,

Jade

Rated 5 out of 5 stars

Amicable really lived up to their name…

Amicable really lived up to their name - they took what is inherently a stressful process and made it is smooth as possible. Our adviser, Daniel Martinez, explained complicated procedures in a clear and concise way, gave us excellent advice, and bore with us in what was a far from standard situation!

September 8, 2025
Unprompted review
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Reply from amicable divorce

Hi there,

Thanks for your review. We're glad to hear Dan was helpful and that he made your process as smooth as possible.

We wish you all the best,
Jade

Rated 5 out of 5 stars

Really easy to deal with.

Really easy to deal with. Always kept in touch and up todate. Much easier than going to solicitors. Everything is done by phone or WhatsApp.

October 7, 2025
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Reply from amicable divorce

Hi there,

Thanks so much for your review. We're glad to hear we made your process easier.

We wish you all the best moving forward,

Jade

Rated 5 out of 5 stars

Excellent service

Excellent service. Totally supportive and helpful. Amicable made what is obviously a hard process much easier. Sue was absolutely brilliant.

October 8, 2025
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Reply from amicable divorce

Hi there,

Thanks for your review. We're happy to hear Sue was supportive and helpful.

We wish you all the best moving forward,

Jade

Rated 5 out of 5 stars

Professional and sensitive.

Amicable guided us both through what is a stressful and difficult period of time. Fortunately our divorce was relatively simple but we still needed to be guided through the legal process. Amicable kept us updated and prompted us to do the actions required in a professional and sensitive manner.

September 29, 2025
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Reply from amicable divorce

Hi Tim,

Thank you so much for your review. We’re really glad to hear that you felt supported throughout the process and that our team helped make things a little easier during a difficult time.

Wishing you all the best as you move forward,

Jade

Rated 5 out of 5 stars

Very professional and efficient…

Very professional and efficient service, providing support and advice throughout the process. Would highly recommend

September 29, 2025
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Reply from amicable divorce

Hi Mark,

Thanks for your review. We're very happy to hear that you found our service professional and efficient.

We wish you all the best moving forward,

Jade

Rated 5 out of 5 stars

Funny to give 5 stars to a divorce

Funny to give 5 stars to a divorce, but Amicable did what it said it would - got us divorced amicably, with costs paid up front and no hidden surprises. Having watched a few of my friends be badly damaged emotionally and financially doing it with separate lawyers I 100% endorse this approach.

Dan, our lawyer, was great although I think we helped by being genuinely amicable and my ex was scrupulous in the finances so that also made life easier for all.

May 30, 2025
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Reply from amicable divorce

Hi Jackie,

Thanks so much for your review. We're happy to hear that you found Dan helpful and felt supported throughout the process.

We wish you all the best moving forward,

Jade

Rated 5 out of 5 stars

Easy , straighforward process

The whole process was simple and straighforward. My ex husband and I knew what we wanted and the team from Amicable made that happen. Sue, our advisor, was very supportive throughout the whole process.
The only slight negative point was that the dashboard did not always save changes and edits I made. Otherwise communications were speedy and supportive.
I would highly recommend their service, and a huge thank you to the team.

September 30, 2025
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Reply from amicable divorce

Hi Sue,

Thanks so much for your review. We’re glad to hear that you found the process straightforward and that your advisor, also Sue, was able to support you throughout.

We’ve noted your feedback about the dashboard and will make sure this is shared with the right team.

Wishing you all the best,

Jade

Rated 5 out of 5 stars

Positive Experience in a Stressful Situation

Clear communications. Answered questions quickly.
Friendly throughout. Corrected any errors or issues with speed.
Entering and saving information on a couple of sections on the Dashboard caused a few hold ups, but was generally a smooth process.
Considering the stress of divorce (and buying/selling houses) They were the least of the problems. Very pleased with the efficient value for money service Amicable provided.

September 30, 2025
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Reply from amicable divorce

Hi Paul,

Thanks for your review. We're happy to hear that you found our team to be clear, friendly and responsive, and that we could support you efficiently during this process.

We wish you all the best,

Jade

Rated 5 out of 5 stars

Dan Martinez

Dan Martinez is very professional and always focused on solutions. I had a need to contact him long after the divorce process with Amicable and he has been responsive and so helpful with the information required. Goes above and beyond.

September 15, 2025
Unprompted review
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Reply from amicable divorce

Hi Emma,

Thanks for your review. We're happy to hear Dan was responsive and helpful.

Wishing you all the best,

Jade

Rated 5 out of 5 stars

Emma made it easy

Emma made it easy

September 14, 2025
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Reply from amicable divorce

Hi Gemma,

Thanks for your review. We're glad to hear Emma made your process easy.

We wish you all the best,
Jade

Rated 5 out of 5 stars

A structured process, highly recommended.

A structured process that allows you to progress from 'know nothing about divorce' to 'consent order that will get approved by the courts'. In our case, even though we agreed on most things, there was still a lot to discuss and we valued the non-confrontational methodology and calm approach of our divorce specialist Laura. Having been married 18 years we of course had a lot of emotional baggage even though this was an 'amicable' divorce. We benefited from a separate course of intensive couples therapy (arranged by ourselves but I believe you can investigate through Amicable as well). The benefit of doing this parallel couples psychotherapy is that we offloaded our emotional baggage with the therapist, leaving our heads clear to engage fully with Laura and to focus on our children and our future finances. For us, this service saved us a lot of money and heartache. We submitted our divorce via the gov.uk portal in mid December 24 and our final order was granted in early September 25. Ours was a fairly detailed consent order that the courts approved first time around. We are sure that this 'rocket propelled' timeframe was possible because of Laura's input. Outside of the Amicable process, it will help if you do some reading up and join support groups as this will help you to get the most out of the service. Be prepared to spend a lot of time gathering your financial details for your specialist to look at. Thank you Laura for always being available to answer our questions and for being meticulous with the financial spreadsheet and legal drafting.

September 1, 2025
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Reply from amicable divorce

Hi there,

Thanks for your review and for sharing your experience. We’re glad to hear how Laura’s support helped make the process clearer and more manageable for you both.

We wish you all the best moving forward,

Jade

Rated 5 out of 5 stars

Professional, knowledgeable, friendly and fair

Laura was professional and knowledgeable but also warm, friendly and understanding and most of all completely fair in her assessment of our situation.

September 8, 2025
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Reply from amicable divorce

Hi there,

Thanks for your review. We're happy to hear that Laura was professional, knowledgeable and friendly.

We wish you all the best moving forward,

Jade

Rated 2 out of 5 stars

“An Approach Best Suited Only for Amicable Separations

I had little choice in proceeding with this form of divorce, as it was my husband’s decision. While it may work for couples who are genuinely amicable, I would not recommend it where there is conflict. Independent legal representation is essential in such cases.

I found the level of support during this process to be minimal, and the needs of our children were not given sufficient consideration. Additionally, the promised six sessions were not delivered.

Overall, if you are not entirely comfortable sharing legal representation with your spouse, I would advise seeking an alternative approach.

September 1, 2024
Unprompted review
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Reply from amicable divorce

Hi Ellie, thank you for your feedback.

We’d really like the chance to talk with you directly to understand more about your experience. As we don’t have your contact details, please email us at hello@amicable.co.uk so our Head of Operations can be in touch with you.

We understand that in certain circumstances couples do need independent legal advice. Before signing up to our services, we encourage both people to decide whether amicable feels right for them.

With our complete negotiation service, couples can use up to six sessions with their divorce specialist. While many people need all six, others reach agreement in fewer sessions, which means not everyone uses the full amount.

We're always open to feedback and we'd really value the opportunity to discuss your experience further.

Best wishes,
Jade

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