Watch delivered on time, although their carrier,UPS, just left it at the door!!! Expensive item to go missing??? Requested the bracelets be altered, bit too tight and the pin adjustment system of no... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered from AMJ and the service was excellent from start to finish. The watch I purchased was on special offer and was priced lower than anywhere else I could find. It arrived within 48 hours of or... See more
I recently placed an order with AMJ for a limited edition time piece that had a hefty discount. Shortly after placing the order, AMJ contacted me and told me there was a stocking issue which meant... See more
Initially I received a watch which proved faulty. A quick phone call to AMJ and I was offered a replacement watch. AMJ supplied a returns bag for the watch and also despatched a replacement. AJM w... See more
Company details
Written by the company
Andrew Michaels Jewellers, also known as AMJ Watches was established in 1976. We are a high street jewellers with many years of experience within the luxury market. We offer Free Shipping and 0% APR finance on many high end brands. Which include Ball, Bell & Ross, Breitling, Bremont, Chopard, Citizen, Doxa, Garmin, Grand Seiko, Gucci, Hamilton, Junghans, Longines, Oris, Rado, Seiko, Tag Heuer, Tissot, Tudor, U-Boat.
Contact info
38/39 Stodman Street, NG24 1AW, Newark
- +44 (0)1636 679638
- sales@amjwatches.co.uk
- amjwatches.co.uk
4.7
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
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Excellent
Excellent! Truly!
Communication, information, product, shipping, tracking, delivery! Everything!
Even personal follow-up!
Highly recommended!
May 30, 2026
Sri o king turtle watch
Initially I received a watch which proved faulty. A quick phone call to AMJ and I was offered a replacement watch. AMJ supplied a returns bag for the watch and also despatched a replacement.
AJM were very professional and offered an exchange immeadiately.
The replacement watch was set up before despatch, showing all was well, I would suggest this should be done routinely for all watches.
I would be happy to deal with them again.
June 4, 2026
Great Service
May 29, 2026
Quick response and easy to use
May 29, 2026
Have used a few times now and find the…
Have used a few times now and find the service and products to be first class and competitive prices
June 5, 2026
I guess the price was the best around…
I guess the price was the best around which first attracted me but the delivery and progress updates were first class.
June 2, 2026
Super quick delivery of my item
Super quick delivery of my item. Great service all round.
Highly recommended.
June 1, 2026
Excellent Customer Service
Mark was really helpful and offered excellent customer service.
May 30, 2026
Super service
Super service, great prices. Delivered on time all issues addressed over the phone, would highly recommend to anyone thinking about buying a watch check these out first
May 20, 2026
Not the experience I was expecting…
Not the experience I was expecting carrying out an online purchase, not bad but just not what I was expecting for a reasonably expensive watch(circa £28k).
Hopefully it’s a better in store experience.
Very limited information given, no names given when chatting on what’s app so wasn’t sure who I was chatting to, had to call to establish some additional information.
Made the payment online and received no further information on delivery etc till I got a notification from the courier.
I received the automatic email but had thought since I had been chatting on what’s app id have got a “thanks you should receive the watch by x etc”
The watch register document wasn’t with the watch or any confirmation on the free watch winder. I chased up early Friday and then again on Monday morning upon which I got confirmation of delivery and a copy of the certificate.
Again not a bad experience but certainly not a premium shopping experience more run of the mill high street which is a shame as the videos of the shop look great and appear to have great high end watches.
May 26, 2026
I am extremely happy that I have the…
I am extremely happy that I have the opportunity to work with you. You have made my dream come true. You are wonderful. Thank you very much.”
May 24, 2026
Very fast and correct..highly…
Very fast and correct..highly recommended your service,,I’m very happy with my last purchase from your online shop
May 21, 2026
Very fast service and quick to respond…
Very fast service and quick to respond to queries
May 9, 2026
Dealing with the AMJ Watches is a joy
Dealing with the AMJ Watches is a joy. It’s my second watch purchase from the store. They have a great range and the staff are knowledgeable, helpful and friendly. Highly recommended.
May 15, 2026
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