Watch delivered on time, although their carrier,UPS, just left it at the door!!! Expensive item to go missing??? Requested the bracelets be altered, bit too tight and the pin adjustment system of no... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I ordered from AMJ and the service was excellent from start to finish. The watch I purchased was on special offer and was priced lower than anywhere else I could find. It arrived within 48 hours of or... See more
I recently placed an order with AMJ for a limited edition time piece that had a hefty discount. Shortly after placing the order, AMJ contacted me and told me there was a stocking issue which meant... See more
Initially I received a watch which proved faulty. A quick phone call to AMJ and I was offered a replacement watch. AMJ supplied a returns bag for the watch and also despatched a replacement. AJM w... See more
Company details
Written by the company
Andrew Michaels Jewellers, also known as AMJ Watches was established in 1976. We are a high street jewellers with many years of experience within the luxury market. We offer Free Shipping and 0% APR finance on many high end brands. Which include Ball, Bell & Ross, Breitling, Bremont, Chopard, Citizen, Doxa, Garmin, Grand Seiko, Gucci, Hamilton, Junghans, Longines, Oris, Rado, Seiko, Tag Heuer, Tissot, Tudor, U-Boat.
Contact info
38/39 Stodman Street, NG24 1AW, Newark
- +44 (0)1636 679638
- sales@amjwatches.co.uk
- amjwatches.co.uk
4.7
Excellent
7K reviews
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Replied to 88% of negative reviews
Typically replies within 1 week
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Seiko SLA021J1
The service provided from start to finish was top notch.
Managed to obtain my grail watch at a discounted price.
Delivered on time, all packaging/papers present.
Would definatley use again.
10 stars if could.
May 11, 2026
Wrong model sent
Wrong model sent . Guy on the phone didn't want to know
No reply to any emails .
Awful experience.
Fobbed me off saying it was Hamilton's fault
And said id ordered a Unisex watch
After returning the Watch . I was contacted daily with updates of a possible replacement strap or other watch options.
So I will say not a bad experience and satisfactory result.
May 10, 2026
Reply from AMJ Watches
We are sorry to hear that you feel disappointed with your experience.
However, we do feel this review does not accurately reflect the situation or the level of communication provided. Over the course of the order we exchanged 23 emails discussing the watch specification, sizing and available options.
The watch supplied was the exact model ordered and this was confirmed via the manufacturer’s specifications and product references during our correspondence. The issue raised related to the strap size rather than the watch model itself. Unfortunately, Hamilton do not produce a larger strap option for this particular model, which was also confirmed directly with the brand.
Despite this, we still offered both an exchange and a full refund in an effort to resolve the matter amicably.
We always aim to provide clear communication and fair resolutions for our customers and are disappointed that, despite the options offered, you remain unhappy with the outcome.
My nineth Watch Purchase from AMJ...
My nineth Watch Purchase from AMJ...
And it won't be my last.
As a Seiko watch enthusiast, AMJ are my go-to Seiko Authorised Dealer. They almost always have stock, and it's easy to know from their website as this updates live. I very recently picked up a model I was unable to find at any other Seiko AD in the UK. And I secured it with a 30% discount.
I received photos of the watch prior to them sending to me which showed the watch as brand new, still in the factory protection stickers. It arrived the next day before noon via UPS.
The watch arrived in perfect condition, very well packaged and as per the photos received. Strangely the clasp was fitted back to front but I very easily rectified this while sizing the bracelet.
I am delighted with the nineth watch received, and I remain delighted with the customer service received from AMJ. Thanks to Marc, Harvey and the wider team.
May 11, 2026
Unprompted review
Great experience
Great experience, the watch came as expected with all the tags and authentic warranty. Will buy more timepieces from AMJ.
May 9, 2026
It’s always a worry when you order…
It’s always a worry when you order something online but the watch was delivered within a few days and packaged well and it was a fabulous surprise for my husband on our anniversary. Would recommend 😊
May 7, 2026
Longines
Don't normally make such big perchess on line . Am very pleased with the time pice I received from AMJ WATCHES .
Will certainly be looking out for another bargain . My only problem is with Ups delivery Compeny , seems they are lagging behind Amazon .
Ordered on the 5 - 5 - 26 delivered on the 12 - 5 - 26 . Just like to say its not down to the company who I placed the order with .
Colin sw London
May 5, 2026
Best price in the market and very…
Best price in the market and very efficient delivery with good information about arrival etc - would order again
May 4, 2026
Excellent price (20% under rrp)
Excellent price (20% under rrp), delivered straight from stock. Finance process was straightforward, all agreed in minutes.
Only gripe is that they promised next working day delivery, which they missed by 24 hours but otherwise excellent.
May 3, 2026
Reply from AMJ Watches
Thanks for the honest review.
Your order was placed on Sunday, and Monday was a Bank Holiday, so the earliest we were able to dispatch it was Tuesday for delivery on Wednesday.
We always aim to ship orders as quickly as possible and appreciate your understanding.
The watch was delivered on time and…
The watch was delivered on time and without any issues.
May 2, 2026
Top drawer sevice & fantastic prices
April 29, 2026
Item arrived quickly
Item arrived quickly. It was a better price than elsewhere. Very happy with item and service.
April 27, 2026
Excellent range of watches
Excellent range of watches, with competitive prices. Ordering process was seamless and very easy and my purchases were sent out very quickly and very adequately packaged! Enjoying my purchases, AMJ thanks!
April 19, 2026
The watch I ordered arrived quickly and…
The watch I ordered arrived quickly and was well-packaged, so it came in perfect condition. The whole process was smooth and hassle-free. I’m very satisfied with my purchase.
April 26, 2026
A really good service.
April 13, 2026
Great service
Great service, great people, bought and sold a few watches with Micheal. Always perfect.
April 15, 2026
Amj had the watch i had been looking…
Amj had the watch i had been looking for. I had tried many of the Tudor shops but it was out if stock. It was very easy to set up the payment plan. The watch arrived within a few days. Excellent service. Buying online though, you miss out on that personal touch, having someone pamper you.
April 14, 2026
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