Good website and phones well packaged and delivered promptly. My wife and I are in our 80s and my wife finds the larger buttons are a big help. Amplification is more or less as described, but I woul... See more
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Review summary
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Reviews shaping this summary
reception and therefore hearing much improvred over previous fone.Instructions for setting up not very clear but I managed. delivery reasonably prompt and packaging good. product looks good but tim... See more
Arrived on time and well packaged. Purchased for a 97 year old relative with hearing and visual impairment. Very please with large buttons and sound levels. Had problems locating some buttons which we... See more
Brought this for very hard of hearing 96 year old.Staff at Amplifiedtelephones helpful with initial issues with phone. As regards the Big Tel 40. It is easy to use with the pre set photo call but... See more
Company details
Written by the company
Here at Amplified Telephones, we understand that hearing loss is a condition that affects a number of people, and it can have a severe impact on quality of life. Our dedicated team of product experts are on hand to help you find the right amplified telephones and listening devices so that you no longer need to feel isolated from your friends or loved ones.
AmplifiedTelephones.co.uk
Written by the company
- Free UK Delivery
- You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.
- Product Experts Ready to Help You
- Our dedicated Customer Services team are on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with AmplifiedTelephones.co.uk, they are ready with their expert product knowledge to answer your queries and offer assistance with placing your order.
- Quality Products at Affordable Prices
- As a leading independent distributor of assistive technology products, we pride ourselves on our growing reputation for supplying quality products at affordable prices from brands you can trust.
- Dedicated Product Experts
- Our Amplified Telephones experts have access to a wealth of information about amplified phones and can help you with your purchasing decision. Whether you're looking for a cordless or corded handset, a TV listener, or even an extra-loud doorbell, our team are here for you.
- Safe Shopping with AmplifiedTelephones.co.uk
- We are an ISO 9001:2015 certified business, providing peace of mind that your order is safe in our hands. You can shop safely with us (secured by Thawte), and we even offer FREE UK mainland delivery on all orders.
Free UK Delivery!
We offer FREE UK delivery on ALL orders!
You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.
Contact info
Unit 6, Union Court, Union Road, SW4 6JP, London, United Kingdom
- 020 7501 1101
- helpdesk@amplifiedtelephones.co.uk
- amplifiedtelephones.co.uk
4.3
Excellent
1K reviews
Asks customers to review
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Great phone for my elderly father
Great phone for my elderly father. Brilliant communication from the company. Would absolutely recommend
June 3, 2026
Great Severely low sighted persons phone
My grandmother is severely low sighted and we bought her a new phone. It had huge buttons to call us directly and she found the white with black numbers very easy to see compared to a black phone, where she couldn't see anything. The phone started having problems after 6 months but they did a very easy and quick swap to a brand new one and my gran is happy again. Highly recommend them, thanks so mcuh!
May 28, 2026
Ecelent service
June 1, 2026
Exactly what I needed.
Exactly what I needed, (a spare handset for my Gmarc amplified phone) along with wonderfully speedy delivery.
May 29, 2026
Amazing
Amazing
I was struggling with dialogue when watching youtube and netflix on my computer with my standard computer headphones even with the volume set at 100%. I decided to see what alternatives there were and ChatGPT recommended these as the best option. I now use it with amplification active and the computer volume is now set at 40%, the dialogue is clear and good volume. I hoped these would make it a bit easier to hear but they have exceeded my expectations
May 26, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not suitable
Purchased Geemarc telephone for my mother on the basis of being suitable for people with hearing impairment.
Whilst admittedly loud the sound is very unclear and functionality is buried behind complex menus making it unsuitable.
Amplified Technologies asked for a review however (not being positive) it doesn’t appear to have been added to their website which is interesting.
February 2, 2026
Unprompted review
Reply from Amplified Telephones
Dear Mr Greenaway,
Thank you for your feedback.
We are sorry to learn that the Geemarc AmpliDECT 595 was not suitable for your mother's needs.
With regard to your comment about reviews not appearing on our website, all reviews submitted through our website are moderated by our team before publication, regardless of whether they are positive or negative. This process can result in a delay between a review being submitted and appearing online.
We note that this purchase was made in January and is now outside our 30-day returns period. However, if you would like advice on alternative telephones that may be better suited to your mother's specific hearing requirements, please contact our team at helpdesk@amplifiedtelephones.co.uk and we will be happy to make recommendations.
Kind regards,
Victor
Amplifiedtelephones.co.uk
They did exactly as they were…
They did exactly as they were advertised easy to set up and excellent quality x
May 18, 2026
From start of order to arrival service…
From start of order to arrival service was great.
May 21, 2026
A great phone for an older person
A great phone for an older person who just needs to talk and talk and talk at people. However, she did show much disappointment that it wasn't a 'smartphone' and she couldn't find any porn on it
May 20, 2026
I wish I never had bought from your…
I wish I never had bought from your company. I have with experienced people wasted time trying to pair your new 2 phones with my old one and have returned your phones yesterday. I want my money back. In addition your help desk which is open very few hours a day is impossible to reach. Will not reccomend your company. B. Walters
May 15, 2026
Reply from Amplified Telephones
Dear Barbara,
Thank you for taking the time to leave your feedback.
We are sorry to hear of your disappointment with the phones you have recently purchased.
We would, however, like to clarify that following your contact with our team, we provided pairing instructions, a copy of the user manual and further troubleshooting assistance in an effort to resolve the issue. When this did not resolve the problem, we also arranged for a free returns label to be sent to you by post, as we understood you were unable to print one yourself.
As a retailer, we are unfortunately unable to carry out technical testing over the telephone. For this reason, where a fault is suspected, the product must be returned so that it can be properly inspected and tested. We also provided the manufacturer's contact details, as they may be able to offer additional technical guidance directly.
We understand this was not the immediate resolution you were hoping for, but please be assured that the return was arranged with the intention of ensuring the matter could be fully investigated and, where appropriate, resolved through a replacement or refund.
We are sorry that your experience did not meet your expectations and thank you for bringing your concerns to our attention.
Finally, also note we await your return and that we hope to be able to resolve your query promptly.
Kind regards,
Victor
AmplifiedTelephones.co.uk
useful website.
It really helped that all your telephones are digital-suitable. Easy-ish for this non-techie to set up for blind friend, only gripe was that the diagram showing what should be in the box wasn't numbered so |I wasn't sure which cable was which. .. I still have one left over. But it works, which was the point.
May 18, 2026
The product is excellent
The product is excellent. I needed a telephone that was loud and that is exactly what I got.
May 14, 2026
Absolute criminals
Absolute criminals. Received a phone that was barely usable and returned for refund within 14 day window as per online selling regulations. They claimed it was damaged and after cleaning it there were marks that wouldn't come off. Eventually we had to pay for them to post it back. When recieved, we polished the screen with a cloth and there is not a single mark on it. It is in the same condition as we received it in. It is perfectly resealable. This company clearly prey on the vulnerable. My mother is severely vision impaired and we thought we had found a phone she could use. Instead she is £150 out of pocket. Avoid at all costs.
REPLY..... THAT IS AN ABSOLUTE LIE. THERE IS NOT A SINGLE MARK ON IT ANYWHERE. I HAVE PHOTOS AS PROOF. AGAIN SHOWING HOW UNTRUSTWORTHY THIS COMPANY IS
April 7, 2026
Reply from Amplified Telephones
Dear Deborah,
Thank you for taking the time to share your feedback.
We appreciate you bringing your concerns to our attention, and we are very sorry to hear about the frustration this situation has caused.
Our returns team thoroughly inspected and tested the device upon its arrival at our warehouse. While no technical faults were identified during testing, our team noted marks on the screen and camera lens, signs of use on the charging base, and damage to the original packaging. For these reasons, the item did not meet the required criteria to be returned to our stock for resale.
We must adhere strictly to our published returns policy when items are not returned in their original condition, which is why we were unable to process a full refund.
We understand this is disappointing news, but the decision remains final based on the assessment of the phone.
Since the device has now been returned and is back in your possession, we would still love to help however we can. If your mother needs any assistance setting up or using the phone to best suit her needs, please do not hesitate to contact our helpdesk.
Kind regards,
Cliona
Amplifiedtelephones.co.uk
reception and therefore hearing much…
reception and therefore hearing much improvred over previous fone.Instructions for setting up not very clear but I managed. delivery reasonably prompt and packaging good. product looks good but time will tell.
This is a genuine review but imo trustpilot reviews leave a lot to be desired
April 22, 2026
Goodphones
May 1, 2026
One of the phones doesn't work
One of the phones doesn't work. It repeatedly says out of range and the battery doesn't charge properly. The instructions leaflet is lousy too. Not easy for my elderly mum who is the customer.
April 29, 2026
Reply from Amplified Telephones
Dear Joan,
We are really sorry to learn about the problems you are experiencing with your phones.
We have now sent you a separate email, in the hope we can help you resolving this problem as soon as possible.
We look forward to your prompt reply.
Kind regards,
Victor
Amplifiedtelephones.co.uk
Reply from Amplified Telephones
Dear Stephanie,
Thank you for taking the time to leave your feedback.
We are sorry to learn that the phone you have recently purchased was not loud enough for your mother’s needs.
While this is one of the loudest amplified cordless phones within our range, we do appreciate that hearing requirements can vary significantly from person to person, and unfortunately this model may not be suitable in every case.
If you would like to contact us at helpdesk@amplifiedtelephones.co.uk, we would be more than happy to advise on alternative phones that may be better suited to your mother’s requirements, and also discuss the possibility of returning the current phones.
Kind regards,
Victor
Amplifiedtelephones.co.uk
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