Good website and phones well packaged and delivered promptly. My wife and I are in our 80s and my wife finds the larger buttons are a big help. Amplification is more or less as described, but I woul... See more
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reception and therefore hearing much improvred over previous fone.Instructions for setting up not very clear but I managed. delivery reasonably prompt and packaging good. product looks good but tim... See more
Arrived on time and well packaged. Purchased for a 97 year old relative with hearing and visual impairment. Very please with large buttons and sound levels. Had problems locating some buttons which we... See more
Even though I should have researched the phones more thoroughly myself I chose the wrong one as when it was delivered (quickly) I found it would not connect to my system I then arranged a refund (whi... See more
Company details
Written by the company
Here at Amplified Telephones, we understand that hearing loss is a condition that affects a number of people, and it can have a severe impact on quality of life. Our dedicated team of product experts are on hand to help you find the right amplified telephones and listening devices so that you no longer need to feel isolated from your friends or loved ones.
AmplifiedTelephones.co.uk
Written by the company
- Free UK Delivery
- You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.
- Product Experts Ready to Help You
- Our dedicated Customer Services team are on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with AmplifiedTelephones.co.uk, they are ready with their expert product knowledge to answer your queries and offer assistance with placing your order.
- Quality Products at Affordable Prices
- As a leading independent distributor of assistive technology products, we pride ourselves on our growing reputation for supplying quality products at affordable prices from brands you can trust.
- Dedicated Product Experts
- Our Amplified Telephones experts have access to a wealth of information about amplified phones and can help you with your purchasing decision. Whether you're looking for a cordless or corded handset, a TV listener, or even an extra-loud doorbell, our team are here for you.
- Safe Shopping with AmplifiedTelephones.co.uk
- We are an ISO 9001:2015 certified business, providing peace of mind that your order is safe in our hands. You can shop safely with us (secured by Thawte), and we even offer FREE UK mainland delivery on all orders.
Free UK Delivery!
We offer FREE UK delivery on ALL orders!
You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.
Contact info
Unit 6, Union Court, Union Road, SW4 6JP, London, United Kingdom
- 020 7501 1101
- helpdesk@amplifiedtelephones.co.uk
- amplifiedtelephones.co.uk
4.3
Excellent
1K reviews
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Excellent product at competitive price.
Excellent product at competitive price.
Staff are extremely knowledgeable and helpful.
Unfortunately we had to return the phone as it did not meet the needs of my elderly father.
The returns process was very easy and straight forward with the refund being dealt with very swiftly.
Following the experience I had I would definitely recommend.
March 5, 2026
Excellent, reliable service
Second purchase made from this company (an upgrade from the original purchase). Always happy with the reliability and prompt service of Amplified Telephones and would not hesitate to purchase again. Highly recommended.
March 3, 2026
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The earpiece volume isn’t very loud…
The earpiece volume isn’t very loud unless you remember to press the boost button every time you use it. Not great for dementia sufferers - too complicated. Not bad once the button is pressed. Also, you can only enter names into the memory with up to 10 characters….very poor. Easy to set up.
March 5, 2026
Reply from Amplified Telephones
Dear Geoff,
Thank you for taking the time to share your feedback.
We’re sorry to hear the volume boost function and memory limitations have been frustrating. We’ll share your comments with our product team, as we understand how important simplicity is.
If the product isn’t suitable, we’d be happy to provide returns information and help you find a better alternative. Please feel free to contact our customer service team.
Kind regards,
Cliona
Amplifiedtelephones.co.uk
The phones are real great they work…
The phones are real great they work very well.
February 28, 2026
The SIM based GSM desk phone is excellent
Purchased a GSM desk phone (SIM based landline phone) for my 90+ year old grandmother who just could not get on with mobile. Rheumatoid arthritis in her hands meant using small buttons or touchscreen was just not feasible and no line connection for a normal landline meant we had to try something new. When the Amplified Telephone GSM phone arrived it was simple to set up, tested and worked great with a normal SIM card and was, most importantly, dead easy to use. Unfortunately, my grandmother passed away shortly after purchasing the phone so she didn’t really get a chance to use it for a prolonged period. That said, the phone is packed away ready for any other family member who might benefit from it in future. Great product and worth the money.
February 19, 2026
Perfect site for phone choice
Perfect site to get a phone for my elderly mother. Easy to navigate the site with fast delivery.
January 3, 2026
Great addition to my 97yr old Fathers…
Great addition to my 97yr old Fathers home care aids. Easy to set up, great volume control and easy for Dad to use. Very reassuring for family to keep close contact. Thankyou
March 4, 2026
Good quality + speedy delivery
Easy to use website, easy to make an order, speedy delivery, good quality item 😁👍
February 25, 2026
Reply from Amplified Telephones
Dear Linda,
Thank you for your review. We are sorry to hear that your phone has not quite met your expectations.
We would value the opportunity to understand more about your experience and which specific features you feel are missing.
At Amplified Telephones, we stock a wide range of devices designed to suit most requirements, and your feedback would help us recommending the right phone for your requirements.
Please feel free to email our team at helpdesk@amplifiedtelephones.co.uk with your specific needs. We would be more than happy to offer advice or suggest alternative options that may be better suited to you.
Kind regards,
Victor
Amplifiedtelephones.co.uk
So pleased with this purchase
So pleased with this purchase. The telephones are so good for the hard of hearing and really easy to use.
February 13, 2026
Overall the service was good
Overall the service was good, just took a bit longer than expected to receive the phone
February 12, 2026
Speedy delivery and fairly simple to use
February 14, 2026
Great company
Great company. Phone works great and was easy to set up. Would certainly use them again.
February 13, 2026
Excellent service
Ordered a mobile for my elderly father and it couldn't have been easier. As he is extremely hard of hearing and requires hearing aids, I was able to claim back the VAT - a very straightforward process. The phone was despatched the day after it was ordered and arrived two days later. Excellent service.
February 10, 2026
The door phone is perfect for old and young website spot on the product perfect…
The website spot on the product perfect for my hearing plus the price
February 10, 2026
Utter rubbish
Within 1 hour of receiving this phone the clip holding the SD card broke off. A call was made to Amplified Hearing and the person who answered the phone couldn't help. After trying to replace the clip for a while we gave up.
Then after 3 days the phone wouldn't charge so the phone was useless and returned.
Amplified hearing said we had damaged to SD card clip!! They also said the phone was in working order. They couldn't sell it on due to the damage so offered to dispose of it. Didn't believe them so asked for it to be returned.
We had to pay £8 to get the phone back - still waiting for it's return.
Wouldn't touch this company again.
The phone appears to be very old technology.
February 10, 2026
Reply from Amplified Telephones
Dear Sandra,
Thank you for your feedback. We are sorry to hear of your frustration, but we would like to clarify the findings of our technical inspection for the benefit of transparency.
When the handset was returned to our warehouse, our team conducted a thorough assessment of both the physical condition and the internal hardware of the device.
During this inspection, the SD card clip was found to be physically bent out of shape. As this specific component does not fail or bend under normal operation, such finding is consistent with physical force or accidental damage rather than a manufacturing defect. Unfortunately, such damage voids the possibility of a refund and prevents the item from being resold.
Furthermore, regarding the operational issues reported, the device powered up immediately during our testing. We monitored the handset for a full 24-hour period, during which the battery maintained its charge and functioned exactly as expected, confirming that the phone is in full working order.
Regarding the return costs, please note these costs simply cover the postage used, that being the initial pre-paid label for the return to us and the tracked delivery to get the handset back to you. Your device has been dispatched and is currently on its way to your address.
Kind regards,
Victor
AmplifiedTelephones.co.uk
Service from the company was good but the telephone didn’t meet needs
The service from the company was good, but the telephone did not meet my dad’s needs. He is elderly, with poor hearing and some cognitive impairment. The phone had very loud ringers, although none of them sounded like a phone and more like alarms. However the volume of the person on the call was no better than his current phone unless you press the boost button while on a call. He would not be able to remember to do that and I was told that it is not possible for the boost button to be turned on constantly. The phone therefore wasn’t appropriate for someone with cognitive impairment. The returns process was very quick and smooth.
February 10, 2026
Reply from Amplified Telephones
Dear Tricia,
Thank you for your feedback and for your kind words regarding our service and returns process.
I am sorry to learn that the phone you have recently purchased was not the right solution for your father. You have highlighted a very important point: for users with cognitive impairment, remembering to press the boost button during a call is often not practical.
While many amplified phones use this as a safety feature to protect other users in the household, we understand it can be a significant hurdle for someone who needs that volume automatically.
For future reference or for other customers in a similar situation, we often recommend the Amplicomms BigTel or Doro ranges, which features in many cases an Audio Boost Lock. This allows the extra amplification to stay on permanently, removing the need for the user to remember to press a button.
We are glad we were able to handle your return quickly, and we wish you and your father the best in finding the right solution for his needs.
Kind regards,
Victor
AmplifiedTelephones.co.uk
Unhappy purchase
I found the instructions to install the handset extremely confusing and still don't know what TAM means. The voice on handset is barely audible until the audio boost is on which is most annoying as I'm only slightly deaf and shouldn't need the boost. Not terribly happy with the purchase I'm afraid.
February 4, 2026
Reply from Amplified Telephones
Dear Dorothy,
Thank you for your feedback. I am sorry to learn that the phone you have recently purchased has not been the right fit for you.
To clarify the instructions, TAM stands for Telephone Answering Machine as in the voicemail feature. Regarding the volume, this specific model is designed with a very high ceiling for profound hearing loss, which is why the audio boost is a dedicated trigger. However, we understand that having to press it every time can be frustrating if you only require a moderate increase in volume.
Since you only purchased this phone earlier this month, we would be more than happy to help you with a returns authorisation as well as suggesting alternative models that offer a higher volume.
Please contact our team at helpdesk@amplifiedtelephones.co.uk and we will assist you with the return process and help find a handset better suited to your needs.
Kind regards,
Victor
AmplifiedTelephones.co.uk
Just what I was looking for!
The perfect telephone for the elderly with great amplification, large buttons and a very clear backlit display. Having read the reviews I downloaded the full manual before setting up and wojuld advise others to do likewise as the Quick Start guide is a little short on detail. Great value for money
February 3, 2026
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