Good website and phones well packaged and delivered promptly. My wife and I are in our 80s and my wife finds the larger buttons are a big help. Amplification is more or less as described, but I woul... See more
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reception and therefore hearing much improvred over previous fone.Instructions for setting up not very clear but I managed. delivery reasonably prompt and packaging good. product looks good but tim... See more
Arrived on time and well packaged. Purchased for a 97 year old relative with hearing and visual impairment. Very please with large buttons and sound levels. Had problems locating some buttons which we... See more
Even though I should have researched the phones more thoroughly myself I chose the wrong one as when it was delivered (quickly) I found it would not connect to my system I then arranged a refund (whi... See more
Company details
Written by the company
Here at Amplified Telephones, we understand that hearing loss is a condition that affects a number of people, and it can have a severe impact on quality of life. Our dedicated team of product experts are on hand to help you find the right amplified telephones and listening devices so that you no longer need to feel isolated from your friends or loved ones.
AmplifiedTelephones.co.uk
Written by the company
- Free UK Delivery
- You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.
- Product Experts Ready to Help You
- Our dedicated Customer Services team are on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with AmplifiedTelephones.co.uk, they are ready with their expert product knowledge to answer your queries and offer assistance with placing your order.
- Quality Products at Affordable Prices
- As a leading independent distributor of assistive technology products, we pride ourselves on our growing reputation for supplying quality products at affordable prices from brands you can trust.
- Dedicated Product Experts
- Our Amplified Telephones experts have access to a wealth of information about amplified phones and can help you with your purchasing decision. Whether you're looking for a cordless or corded handset, a TV listener, or even an extra-loud doorbell, our team are here for you.
- Safe Shopping with AmplifiedTelephones.co.uk
- We are an ISO 9001:2015 certified business, providing peace of mind that your order is safe in our hands. You can shop safely with us (secured by Thawte), and we even offer FREE UK mainland delivery on all orders.
Free UK Delivery!
We offer FREE UK delivery on ALL orders!
You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.
Contact info
Unit 6, Union Court, Union Road, SW4 6JP, London, United Kingdom
- 020 7501 1101
- helpdesk@amplifiedtelephones.co.uk
- amplifiedtelephones.co.uk
4.3
Excellent
1K reviews
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Reply from Amplified Telephones
Dear Stephanie,
Thank you for taking the time to leave your feedback.
We are sorry to learn that the phone you have recently purchased was not loud enough for your mother’s needs.
While this is one of the loudest amplified cordless phones within our range, we do appreciate that hearing requirements can vary significantly from person to person, and unfortunately this model may not be suitable in every case.
If you would like to contact us at helpdesk@amplifiedtelephones.co.uk, we would be more than happy to advise on alternative phones that may be better suited to your mother’s requirements, and also discuss the possibility of returning the current phones.
Kind regards,
Victor
Amplifiedtelephones.co.uk
phones had lots of problems i’d on…
phones had lots of problems i’d on charge all night and showing 3 bars charge but when incoming call came the battery was flat
i complained and sent one phone back for check was told there was no problem and i’d have to pay for its return
the othef 2 otherphones showing same fault, i’ve disposed of them and bought 3 new panasonic phones which are working well
i found customer support at amplified poor and almost rude
April 29, 2026
Reply from Amplified Telephones
Dear Mr Mayes,
Thank you for taking the time to leave your feedback. We are sorry to hear that you remain dissatisfied with your experience.
To clarify, the handset returned to us was tested by our returns team and no fault was identified during inspection. The handset powered on correctly, responded to button presses, and operated as expected during the testing that was possible. However, only a single handset was returned to us, without the base unit, charger or remaining handsets, which meant we were unable to carry out comprehensive testing of the full system or investigate the charging issue described across the other units.
Furthermore, we remained in contact throughout the process and explained that, in order to properly assess the reported issue, the remaining equipment would need to be returned for further testing.
Despite this, and in an effort to avoid further inconvenience, we ultimately advised that no further action would be required and arranged for the returned handset to be disposed of at our cost.
We are sorry that you felt our customer service fell short on this occasion, however we do respectfully disagree with the suggestion that assistance was not provided. Our team responded throughout the matter in line with our stated returns and testing procedures and attempted to help resolve the issue based on the items made available to us for inspection.
I hope this clarifies.
Kind regards,
Victor
Amplifiedtelephones.co.uk
Quick dispatch
Actually found the product via internet search (looking for phones with loud ring tone) which directed me to this company. Dispatched quickly once ordered. Product seems good.
April 27, 2026
Great phone
Great phone. Just the job, can hear the conversation load and clear. Great service also. Can recommend
April 23, 2026
Fast delivery and really good value for…
Fast delivery and really good value for money phone does just what it promised
April 8, 2026
Poor service and communication
Paid for express delivery. Delivered to wrong address and amplified technology initial said I needed to wait it was being delivered via Royal Mail, which was incorrect. Had to chase multiple times to eventually receive goods over one week later. Terrible customer service. They offered to refund express delivery charge, but still nothing received. For a company selling communication devices their customer communication is awful.
March 27, 2026
Reply from Amplified Telephones
Dear customer,
Thank you for your feedback. Please accept our sincere apologies for the frustration caused by the delay in your delivery and the initial misinformation regarding your courier.
You are correct that there was a mix-up in our first response regarding Royal Mail and we are sorry for the confusion it caused while tracking your parcel.
Regarding your refund for the express delivery charges, this was processed on our system on March 31st. Depending on your bank's processing times, this usually takes up to 5 working days to appear on your account. We have double-checked this at our end and can confirm the transaction was successful.
We are glad that the parcel was eventually delivered to you on April 9th, but we recognize this was well outside the service level you expected.
Kind regards,
Victor
Amplifiedtelephones.co.uk
A simple to use website
A simple to use website, clear description and it arrived when expected.
March 25, 2026
Smooth transaction
Very informative website. Easy to order from. Unfortunately phone not suitable for my husband because of his dementia. Very easy return process and quick refund.
March 20, 2026
No delivery and no refund
No delivery and no refund. Don’t respond to emails. Will be taking them to small claims court to get money back
Update: I’m happy to email you with screenshots of your emails to me. Do not give false information.
April 2, 2026
Unprompted review
Reply from Amplified Telephones
Dear Sara,
Further to your review, I can confirm that we have no records of any orders received under your name or details. Similarly, we have not received any emails from you.
In any case, please do email our team at helpdesk@amplifiedtelephones.co.uk, or call us on 020 7501 1101, and a member of the team will be more than happy to assist with any queries you may have.
Kind regards,
Victor,
Amplifiedtelephones.co.uk
Plain and simple smartphone and very easy to use
Plain and simple smartphone and very easy to use. Delivered promptly at a very competitive price by Amplified Telephones
March 19, 2026
Although I read what I could about the…
Although I read what I could about the phones, they did not hold as many numbers that I had hoped. And they are not suitable for placement with our digital hub
March 19, 2026
Reply from Amplified Telephones
Dear Christine,
Thank you for leaving your review.
I am sorry that the Geemarc AmpliDECT 295 Photo Amplified Cordless Telephone you have recently purchased does not hold as many numbers as you were hoping for. I can confirm that it allows to store up to 50 names and numbers in the standard internal directory, as well as 10 dedicated photo buttons on the base station for immediate, one-touch dialing of your most important contacts.
I can also confirm that this phone is compatible with digital broadband line and you should be able to connect it to the back of your hub.
In any case, and should you wish to discuss further, please contact our in-house team at helpdesk@amplifiedtelephones.co.uk and we will be happy to advise further.
Kind regards,
Victor
Amplifiedtelephones.co.uk
Prompt reliable company to deal with
Easy to buy online and easy to call with a question. Phone came quickly with comprehensive instructions and was easy to set up.
February 16, 2026
Accurate and prompt delivery
January 29, 2026
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