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Rated 5 out of 5 stars

Having not had a hearing test for more than 20yrs, l was keen to visit your specialist and have an updated procedure done. It was extremely thorough and Reetal took the trouble to explain everything... See more

Rated 5 out of 5 stars

Victoria and her colleague at the Warrington branch were fantastic. I had wax removal and my ears feel brand new. Thank you 😊

Rated 5 out of 5 stars

I lost my hearing in my left ear in 2017, found it hard hraring the tv, radio, conversaations in noisy places. Vin fro amplifon was so good & helpful he provided me with the hearing aid to make my hea... See more

Rated 5 out of 5 stars

I went to the Plymouth store in December 2024 and again in summer 2025. I saw two audiologists, both of whom were excellent. Nothing was too much trouble and they always responded quickly and helpf... See more

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4.5

Excellent

TrustScore 4.5 out of 5

44 reviews

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Rated 1 out of 5 stars

Give these useless xxx a miss

I need new moulded earplugs for work, and they were listed as a partner for Emtec Noisebreakers. The Bolton branch on Bradshawgate decided to move my appointment forward by 30 minutes. Not a problem. I turned up 15 mins before my time and sat in reception. I saw no-one, but could hear them in the back rooms. When my time passed, I phoned them up. Nobody answered because their phone was switched off. I rang the bell, nothing. These unprofessionals have cost me over £50 in lost wages and costs. One star is too good a review, but not offered anything lower. Stay away

March 6, 2023
Unprompted review
Rated 5 out of 5 stars

A simple act of kindness, gave them the business!

I was not a customer of theirs when the Receptionist at the Bramley branch helped me on two occasions with new sports braces for my hearing aids which I had purchased from another (distant) company. They charged nothing for these kind acts.
I later had an serious problem with my original hearing aids only to then find that the supplier had gone out of business. I made an appointment with the Bramley branch of Amplifon which was easily and pleasantly done. They sent a reminder text two days before and so started my hearing analysis and me choosing one of two types of new hearing aids. I trialled both types over about three weeks and then chose one. The purchase was completed today. I was informed of future follow up reviews and ongoing support.
At every stage I was met with courtesy and kindness, no effort was spared to patiently explain every detail at each stage. I would thoroughly recommend them.

March 3, 2023
Unprompted review
Rated 2 out of 5 stars

Fantastic Treatment and Service.

The Wilmslow branch of Amplifon recently gave me a wonderful example of 'Customer Service' at its very best.From Nicky's warm and friendly way of setting up my appointment,Sarah's warm and lovely, personal welcome on my arrival, to the Highly professional examination I received from Emma, the audiologist.
My test was so comprehensive, she explained every detail of my hearing problems and explained how she could help.I came away happy, after being reassured by an Expert. Great customer service, like this, is the way it should be. Many Thanks.

February 21, 2023
Unprompted review

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