I found all the staff courteous and professional. They listened well and their answers were helpful. They secured an early appointment with the seller's agent to carry out the survey. A comprehensive... See more
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AMS SURVEYS is a RICS Regulated Chartered Building Surveying Practice covering; Cheshire, Lancashire, Liverpool, Manchester and North Wales for residential services and surveys. We have surveyors based within their local areas, with excellent local knowledge and experience. Whilst the Commercial and Heritage Services are offered across the North of England and Wales. Experts in Building Pathology, defect analysis and examining buildings, providing specialist comprehensive reports and solutions to both Residential, Commercial client and owners of historic buildings. ************************************************************ Some of the services we offer are: ************************************************************ RICS Homebuyer Level 2 # RICS Building Survey Level 3 # Roof Surveys # Damp and Timber Surveys # Structural Surveys # Drone Surveys # Schedule of Condition # Schedule of Dilapidations # Pre-purchase Surveys # Commercial Building Surveys # Architectural Design # Planning and Building Control # Historic/Heritage and Listed Buildings Surveys # Historic Building Recording # Heritage Statements ************************************************************ Call or visit our website to find out more about what we can do for you.
5 Clock Tower Park, L10 1LD, Liverpool, United Kingdom
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Survey done with expediency. Happy with the service

Reply from AMS SURVEYS | Chartered Surveyors
We decided to use AMS purely through their reviews. I am so glad we did.
Communication from the off has been fantastic, Ellie was on the ball returning calls and sending emails. We have just had a level 3 residential survey done and it is one of the most thorough surveys I've seen. It was presented in a simple and informative layout. The survey was carried within 5 days of instructing them and the report was back within 5 working days. Thanks to the survey it uncovered a catalogue of problems hidden which sadly meant we decided to walk away from the property we had set our hearts on . But it wasn't meant to be. We will certainly be using AMS again for our next survey

Reply from AMS SURVEYS | Chartered Surveyors
Helpful staff, with an easy booking process and detailed report

Reply from AMS SURVEYS | Chartered Surveyors
AMS Surveys carried out a Homebuyers Level 2 Survey. Provided an excellent, professional and efficient service.

Reply from AMS SURVEYS | Chartered Surveyors
In preparation for selling my house, I arranged for a survey to check for dampness and any timber issues. Bobby, the surveyor, was a delight to work with. He patiently walked me through each step of the process, ensuring I understood what he was doing and shared the main findings with me. The report arrived quickly, was straightforward, and included actionable advice. Bobby had a great grasp of the challenges associated with older homes like mine from the 1890s, and his recommendations were satisfying. He was readily available for follow-up questions and clarified details once I had the report. Overall, it was a fantastic experience, and I would strongly recommend their services for anyone needing a damp survey.

Reply from AMS SURVEYS | Chartered Surveyors

Reply from AMS SURVEYS | Chartered Surveyors
Brilliant service, Thomas completed our level 3 survey back on 17th November couldn’t have gone smoother will always use AMS for our purchases moving forward!

Reply from AMS SURVEYS | Chartered Surveyors
AMS Surveys has been professional and helpful. Thomas Y provided detailed survey and also helpfully took me through the report and issues identified in survey, which has been very useful.
Thank you .

Reply from AMS SURVEYS | Chartered Surveyors

Reply from AMS SURVEYS | Chartered Surveyors
The booking process was easy, very clear information given over the phone prior to the survey being carried out. The team were always easy to get hold and the survey arrived on time and in good detail. They also had no issue arranging a follow up call so I could run through a few questions I had on the report. Would highly recommend.

Reply from AMS SURVEYS | Chartered Surveyors
Kimberley was very knowledgeable, friendly, and explained the process well

Reply from AMS SURVEYS | Chartered Surveyors
Very professional set up.
From my first conversation with Ellie, who took the time to talk me through the different types of surveys. She took the address of the house I am in the process of buying accessed the house on line and advised I would only need a Level 2.
She checked availability for the following week and confirmed they had 2 slots left for the surveyors in the area I am buying. I paid the fee (which was a lot cheaper than a lot of other companies). Elle confirmed she didn’t know why others charged so much. All L2 RICS surveys follow the same standard. Others charge more for ariel views of the roof which we didn’t need due the Estate Agent pictures of the property.
The survey, completed by Anthony Phelps is first class. Very easy to read and contains everything that I think I need to make decision on the property. Lots of pictures across the whole house, garden, loft etc, backing up all the comments he made. The seller advised that Anthony was there for hours, he was meticulous to the extent the seller thought there were lots of problems. There wasn’t. The sellers described him as a very nice friendly man who also took the time to interact with her young son.
AMS, Anthony is a credit to you, he clearly presented himself in a friendly professional manner to the sellers and produced a comprehensive report for me with in a couple of days of his visit.
If you are wading through the endless companies who offer surveys, I would highly recommend AMS.

Reply from AMS SURVEYS | Chartered Surveyors
Contacted AMS as very concerned re the stability of our landing floor following a recent re boarding by a local joiner.Jo was amazing , understood our concerns and arranged an inspection just a few days later . Ian inspected the flooring and reassured us that the floor was structurally sound . Report was prompt and provided us with a number of solutions, Ian has been really helpful , the reassurance was unbelievable. Would recommend them to anyone needing a survey

Reply from AMS SURVEYS | Chartered Surveyors
Initally, lower price than most others in the area, didnt know if this was a good or bad sign. buying a nearly new house we went for AMS. the communication, visibility via the online portal and the actual surveyor was fantastic.we were buying a house a few doors down, but in a different city to AMS, the surveyor called around to say it went very well and put our mind at ease. I have since recommended AMS on various online forums. The report was extremely thorough and advised us of some work that will be needed in the near future. If we ever move again i will 100% use AMS again.

Reply from AMS SURVEYS | Chartered Surveyors

Reply from AMS SURVEYS | Chartered Surveyors
We had a really positive experience with the survey. Kim, our surveyor, did an excellent and thorough job on the property. She explained everything clearly, what was okay and what needed attention, and even arranged a call to walk us through every detail with her professional perspective.
Jo gave us reassurance and helpful advice on what we should do next, which gave us a lot of clarity and confidence moving forward.
We’re very happy with the survey and truly appreciate the time, care, and professionalism from both Kim and Jo.

Reply from AMS SURVEYS | Chartered Surveyors
Very thorough survey. We are pleased with the detail in the report and the customer service was also very good. Survey was completed quickly and results came back 5 working days later. Overall very pleased with AMS Surveys!

Reply from AMS SURVEYS | Chartered Surveyors
The service was very good and satisfying.
They were able to get across boundary with quality attitude for effective report.

Reply from AMS SURVEYS | Chartered Surveyors
A very professional experience from start to finish. Great communication and the survey was carried out within a week once I had instructed them to do so. A detailed 74 page report with photographs was emailed to me soon after. Would highly recommend this company.

Reply from AMS SURVEYS | Chartered Surveyors
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