AMS SURVEYS | Chartered Surveyors Reviews 

368
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and courteous, making interactions pleasant and informative. Many people highlight the excellent customer service and efficient communication, noting the team's responsiveness and ease of contact. Consumers frequently commend the thoroughness and detail of the surveys and reports, which provide valuable insights and clear recommendations. Reviewers also appreciate the quick service and timely delivery of reports, often receiving them sooner than expected, contributing to an excellent overall experience and value.

What people talk about most

Service

Customers had positive experiences with service, consistently describing it as excellent, professional, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the team's helpfulness and ease of... See more

User experience

Clients share positive opinions on user experience, with many reviewers highlighting the helpfulness and... See more

Response time

Consumers find response times to be positive, with many reports highlighting the quick turnaround for surveys... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found all the staff courteous and professional. They listened well and their answers were helpful. They secured an early appointment with the seller's agent to carry out the survey. A comprehensive... See more

Company replied

Rated 5 out of 5 stars

Jo was incredibly kind, helpful and knowledgeable and as a result we got the right survey for us and the property. Its so nice to speak with a real person, who happens to be so lovely too. The structu... See more

Company replied

Rated 5 out of 5 stars

We had a Level 2 survey only and the amount of detail that in this was perfect for our forever home. The report was so thorough and detailed that it helped us and our solicitors raise question... See more

Company replied

Rated 5 out of 5 stars

Paid for the survey Friday, survey was completed The following Monday. Very fast service. The survey itself was very detailed with images and instructions of what happens next. Good drone footage... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Architecture Firm
  3. Real Estate Appraiser
  4. Real Estate Surveyor
  5. Structural Engineer
  6. Surveyor

Written by the company

AMS SURVEYS is a RICS Regulated Chartered Building Surveying Practice covering; Cheshire, Lancashire, Liverpool, Manchester and North Wales for residential services and surveys. We have surveyors based within their local areas, with excellent local knowledge and experience. Whilst the Commercial and Heritage Services are offered across the North of England and Wales. Experts in Building Pathology, defect analysis and examining buildings, providing specialist comprehensive reports and solutions to both Residential, Commercial client and owners of historic buildings. ************************************************************ Some of the services we offer are: ************************************************************ RICS Homebuyer Level 2 # RICS Building Survey Level 3 # Roof Surveys # Damp and Timber Surveys # Structural Surveys # Drone Surveys # Schedule of Condition # Schedule of Dilapidations # Pre-purchase Surveys # Commercial Building Surveys # Architectural Design # Planning and Building Control # Historic/Heritage and Listed Buildings Surveys # Historic Building Recording # Heritage Statements ************************************************************ Call or visit our website to find out more about what we can do for you.


Contact info

Get an Instant Quote From us Today!

We offer Residential, Commercial & Heritage Quotes all in one place.

4.9

Excellent

TrustScore 5 out of 5

368 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(368)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would recommend

Received a thorough report which in my case made my decision easier on the property I was interested in.

October 3, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Hi Ste,

Thank you for your 5-star review! 🌟 We’re glad the report gave you the detail you needed to make a confident decision on your property. That’s exactly what we aim to achieve for our clients.

Kind regards,
Anthony & The AMS Surveys Team

Rated 5 out of 5 stars

Easy booking process & thorough report

Easy booking process & thorough report

September 12, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Hi Claire,

Thank you for your 5-star review! We’re so pleased you found the booking process easy and the report thorough. Making the whole experience straightforward and informative is exactly what we aim for.

Kind regards,
Anthony & The AMS Surveys Team

Rated 5 out of 5 stars

Damp and Timber Survey

I had a damp and timber survey carried out on my property as part of selling it. Bobby the surveyor who came out was lovely. He explained everything and took the time to show me what he was doing and to give me the headline results. The report came through promptly and was easy to understand with recommendations of next steps etc. I felt Bobby fully understood the potential issues with an older building (1890s) and I was happy with what was recommended. Bobby was available to talk through some questions I had and clarify a couple of points after I received the report. Overall an excellent experience and I would highly recommend if you need a damp survey.

August 5, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you so much for your detailed 5-star review! 🌟 We’re really pleased to hear that Bobby took the time to explain everything clearly during your damp and timber survey and that the report gave you useful next steps for your 1890s property. Older buildings often need that extra bit of understanding, and it’s great to know Bobby was able to provide reassurance and clarity both on site and afterwards.

We’re delighted the whole process felt straightforward and helpful, and we really appreciate your recommendation. 🏡🔍

I’ll share your review with Bobby too, thanks.

Kind regards,
Anthony & The AMS Surveys Team

Rated 5 out of 5 stars

Great experience with AMS surveys

Great experience with AMS surveys, survey included so much detail, very thorough throughout. Thomas who done our survey was great, even had a follow up call with him to discuss the worries we had with the property, highly recommend!

September 4, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Hi, thank you so much for your fantastic 5-star review! 🌟 We’re really pleased to hear you had such a great experience with AMS Surveys and that Thomas looked after you so well. It’s great that the detailed report and follow-up call gave you the chance to talk through your concerns and feel reassured. I will send your feedback to Thomas, too. Thanks.

We’re delighted you’d recommend us and glad we could help make the process clear and thorough from start to finish. 🏡🔍

Kind regards,
Anthony & The AMS Surveys Team

Rated 5 out of 5 stars

Faultless service and excellent report.

Very easy to deal with and book a survey. The website was excellent and clearly showed the different surveys available and what they did and did not include. I really liked the fact I could have drone pictures of the roof, it’s made it easy to get a quote for work needed.
I used AMS when I thought I was moving 2 years ago and didn’t bother contacting anyone else this time. They saved me from making a very costly house purchase last time and I would thoroughly recommend them to anyone. Professional, efficient and the extensive report arrived several days before they said it would.

September 10, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Hi Juliet,

Thank you so much for your wonderful 5-star review! 🌟 We’re delighted to hear you found the process faultless and that the website made it easy to choose the right survey for your needs. It’s great to know the drone roof images helped with getting quotes for the work, too.

We’re especially pleased that, once again, our report gave you the clarity and reassurance you needed and even helped you avoid a costly purchase in the past. Repeat clients like yourself are the highest compliment we can receive, and we truly appreciate your recommendation.

Professional, efficient service with clear, timely reports is exactly what we strive for, and we’re glad we could deliver that again for you. 🏡🔍

Kind regards,
Anthony & The AMS Surveys Team

Rated 5 out of 5 stars

Great service

Helpful company, easy to contact and they provided a comprehensive report.
I would definitely recommend them.

August 29, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Hi Debbie,

Thank you so much for your 5-star review! 🌟 We’re really pleased you found us helpful and easy to contact, and that you were happy with the detailed report we provided. Making the process straightforward and giving our clients clear, useful information is always our priority.

Your recommendation means a lot to us, and we’re glad we could help.

Kind regards,
Anthony & The AMS Surveys Team

Rated 5 out of 5 stars

Detailed and efficient

The report was detailed and was completed in good time.
The staff were helpful and efficient and easy to contact

August 18, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Hi Debra,

Thank you so much for your 5-star review! 🌟 We’re delighted to hear that you found the report detailed and delivered on time, and that our team was helpful, efficient and easy to reach throughout the process. Providing clear, timely reports and great communication is exactly what we strive for at AMS Surveys.

If you ever need another RICS Level 2 or Level 3 Home Survey, Structural Survey, or specialist Damp & Timber Report, we’d be more than happy to assist again.

Thank you for choosing AMS Surveys! 🏠🔍

Many thanks, Anthony & the AMS Surveys Team

Rated 5 out of 5 stars

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish. Had a structural survey carried out on my property after having numerous concerns. Jo in the office was amazing. Very helpful and informative helped to put my mind at ease straight away. Jamie, the surveyor got to me within a week, did a fantastic job looking over my property. Didn’t rush and happily answered every question and worry I had and explained what he was doing and why every step of the way. I received the written report within 5 working days which explained in detail what I should be looking at fixing. Couldn’t ask for a better team. Would definitely recommend and use them again, if needed.

August 11, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Hi Carly,

Thank you so much for your fantastic 5-star review! 🌟 I’m delighted to hear that Jo was able to put your mind at ease and that Jamie carried out such a thorough structural survey on your property. It’s great to know he took the time to explain everything step by step and answer all your questions, I’ll be sure to pass on your kind words to both of them.

We’re so pleased the detailed written report helped you understand what to prioritise for repairs. Providing clarity, reassurance and practical advice is exactly what we aim for at AMS Surveys.

If you or friends & family ever need another structural survey, RICS Level 2 or Level 3 Home Survey, or specialist Damp & Timber Report, we’d be more than happy to help.

Thank you for choosing AMS Surveys and for recommending us! 🏠🔍

Many thanks Anthony & The AMS Surveys Team

Rated 5 out of 5 stars

A fully detailed survey.

A fully detailed survey with photos and advise. Very pleased I chose this company and would use their services again. Thank you.

July 28, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you for your kind words, Julie! 🌟 We’re so pleased you found the survey fully detailed, with clear photos and helpful advice. It’s great to know you’re happy with your choice and would use us again, we’d be delighted to help in the future! 🏠🔍 Thanks, Anthony & the AMS team.

#5StarReview #ThoroughSurvey #PropertyExperts #RICS #AMSSurveys #Liverpool #Manchester #Cheshire #NorthWales #Lancashire

Rated 5 out of 5 stars

Thorough structural survey with roof inspection

Jo was incredibly kind, helpful and knowledgeable and as a result we got the right survey for us and the property. Its so nice to speak with a real person, who happens to be so lovely too. The structural survey with roof inspection was very detailed with plenty of pictures to demonstrate the issues. We found the estimated costs and next steps really useful too. Bobby did a really thorough and professional job, which saved us a lot of money and hassle. Great communications, helpful portal and value for money. Will definately use again

July 22, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you so much for your fantastic review, Sara! 🌟 We’re delighted to hear that Jo was able to guide you to the right survey for your property and that you found her so kind, helpful and knowledgeable, I’ll be sure to share your lovely feedback with her. It’s great to know Bobby’s thorough roof inspection and detailed report, complete with photos, estimated costs and next steps, gave you the clarity (and savings) you needed.

We’re also really pleased you found our communication, online portal and value for money spot on. We’d be more than happy to help again in the future! 🏠🔍 Many thanks, Anthony

#5StarService #RICS #StructuralSurvey #RoofInspection #PropertyExperts #AMSSurveys #Liverpool #Manchester #Cheshire #NorthWales #Lancashire

Rated 5 out of 5 stars

A very thorough survey and would…

A very thorough survey and would recommend to others

July 22, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you for the great feedback! 🌟 We’re glad you found the survey thorough and really appreciate the recommendation. If we can help again in future, don’t hesitate to get in touch! 🏠🔍

#5StarReview #ThoroughSurvey #RICS #AMSSurveys #CharteredSurveyors #Liverpool #Manchester #Cheshire #NorthWales #Lancashire

Rated 5 out of 5 stars

Really good

Really good. Ian was polite, helpful, answered all my questions and concerns and provided a helpful report after. Great service, thank you. Worth the fee for the advice and reassurance.

July 22, 2025
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you so much for the lovely feedback, Rachel! 🌟 We’re delighted to hear that Ian was able to provide the support, advice and reassurance you needed. Polite, helpful service and a clear, informative report are exactly what we strive for. We’re really pleased you found it worthwhile and appreciate your kind words! 🏠✅ Many thanks, Anthony

#ThankYou #5StarReview #CharteredSurveyors #PropertyAdvice #RICS #AMSSurveys #Liverpool #Cheshire #Manchester #NorthWales #Lancashire

Rated 5 out of 5 stars

Helpful and easy to contact, survey was thorough

Helpful and easy to contact. Survey was very thorough and detailed. The information was easy to understand, well structured and had lots of photos as evidence. I would definitely recommend.

July 16, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you so much for your kind review, Jess! 🌟 We’re really pleased to hear you found the survey thorough, detailed and easy to understand, that’s exactly what we aim for. Including clear structure and photo evidence helps ensure our clients can make informed decisions with confidence. Great to know you found us helpful and easy to contact too! Thank you for recommending AMS Surveys 🏡🔍 Many thanks, Anthony

#5StarService #RICSBuildingSurvey #PropertyExperts #AMSSurveys #HomeBuyersSurvey #Liverpool #Manchester #Cheshire #NorthWales #Lancashire

Rated 5 out of 5 stars

No fuss good company

Kept to all the times they provided quick turn around time with a indepth report very good for the price no fuss.Showed clear evidence of all findings.

July 23, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you, Alexandra! We're thrilled to hear that you appreciated our quick turnaround time and the detailed report. Your feedback means a lot to us, and we're glad to know you found great value in our service.
#CharteredBuildingSurveyors #5StarService #PropertySurvey #AMSSurveys #Liverpool #Cheshire #NorthWales #Manchester #Lancashire

Rated 5 out of 5 stars

Very happy

Good communication. Detailed checks, friendly staff. Report received on time.

June 30, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you, Zuzana, for your wonderful review! We're thrilled to hear that you had a great experience with our friendly staff. It's our goal to provide detailed checks and timely reports, and we're glad we met your expectations. We appreciate your feedback!

#CharteredBuildingSurveyors #5StarService #PropertySurvey #AMSSurveys #Liverpool #Cheshire #NorthWales #Manchester #Lancashire

Rated 5 out of 5 stars

Very reasonably priced, high quality level 2 RICS survey

Very reasonably priced level 2 RICS survey for such high level of detail and quality! The online portal is great for checking the status of things and I was kept updated throughout. Very friendly during the initial booking stage and the wait time for both the actual survey and the resulting report was also very reasonable (7 working days for survey, 5 working days for report). Joseph carried out the survey and did a very thorough job. The report itself was clear and helpful, with an added bonus of some searches of the property (flood risk, soil type, broadband/signal strength etc) which I have not seen on other reports. I would highly recommend AMS Surveys

July 14, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you so much for the detailed and glowing feedback! 🌟 We’re delighted you found our Level 2 RICS survey to be great value for money, with high-quality detail and clear reporting. We’re especially pleased to hear you found the online portal helpful and that our updates kept you informed every step of the way.

A big shoutout to Joseph for his thorough work, we’ll be sure to pass along your kind words! It’s great to know you appreciated the extra insights like flood risk, soil type and broadband coverage, which we include to give clients the full picture. 🏡🔍

Thanks again for the recommendation. We really appreciate it! Many thanks, Anthony

#5StarService #RICS #BuildingSurvey #HomeBuyersSurvey #AMSSurveys #TrustedSurveyors #Liverpool #Manchester #Cheshire #NorthWales #Lancashire

Rated 5 out of 5 stars

Quick responses

Quick responses. Easy to deal with. Professional.
Great value for money and a thorough report.

July 18, 2025
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you, Dawn, for your fantastic 5-star review! ⭐ We’re so pleased to hear you found our service quick, professional and great value for money. Our team takes pride in delivering thorough reports and making the process as smooth and straightforward as possible. If you ever need us again, we’re just a call or click away! 🔍🏠

Many thanks, Anthony & the AMS Surveys team

#CharteredBuildingSurveyors #5StarService #PropertySurvey #AMSSurveys #Liverpool #Cheshire #NorthWales #Manchester #Lancashire

Rated 5 out of 5 stars

No complaints

Home buyer Survey level 2 - Easy to engage, well explained and painless process, reasonable prices. The report was thorough and helpful, the staff knowledgable and friendly.

July 2, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you for the brilliant 5-star review, Lucy! 🌟

We’re so pleased to hear that your Level 2 HomeBuyer Survey was a smooth and helpful experience. Our team works hard to make the process clear, stress-free and informative from start to finish. It’s great to know you found us knowledgeable, friendly and good value too!

Wishing you all the best with your new home, and we’re always here if you need us again.

Many thanks, Anthony

The AMS Surveys Team
📍 Covering Liverpool, Manchester, Cheshire, Lancashire & North Wales
📞 0151 314 6650 | 🌐 www.amssurveys.co.uk

Rated 5 out of 5 stars

Quick and reliable very good detailed…

Quick and reliable very good detailed report would definitely use AMS again

July 2, 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you, Phil! We really appreciate your kind words and 5-star review ⭐⭐⭐⭐⭐

We’re glad you found our service quick, reliable, and the report detailed, our team of Chartered Building Surveyors pride themselves on delivering clear, helpful advice to support confident decisions.

We’d be delighted to assist you again in the future! 🏡

The AMS Surveys Team
📍 Serving Liverpool, Manchester, Cheshire, Lancashire & North Wales
📞 0151 314 6650 | 🌐 www.amssurveys.co.uk

Rated 5 out of 5 stars
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you so much, Kerrie!

We really appreciate your kind words and are pleased to hear you found the survey and report extremely thorough. Our team takes great pride in providing detailed, reliable advice to help clients make informed decisions with confidence.

Wishing you all the best with your property plans, and please don’t hesitate to reach out if we can assist in the future! Many thanks, Anthony

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look