Ross always goes that extra mile to ensure customers are happy and it's much appreciated. Products are top notch and have been using them for years with no complaints. I will be continuing to buy my... See more
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Review summary
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What people talk about most
Reviews shaping this summary
A-Kem products are of an exceptionally high quality. I have no need to look elsewhere. Ross provides a fantastic service & goes above & beyond. I highly recommend A-Kem for all automotive cleaning nee... See more
Company replied
Ross is always quick to respond to any queries about use of products. The A-Kem products themselves are superb, and are incredible value for money. I’m guessing this is because the money goes into pro... See more
I bought some wheel cleaning chemicals and was firstly surprised at effectiveness of the product and also the value for money. Definitely will be investigating more of their products.
Company details
Written by the company
A-Kem is a prominent and reputable brand renowned for delivering top-tier automotive detailing and maintenance products, all while ensuring affordability for its valued customers. With an unwavering commitment to excellence, A-Kem has carved a niche in the automotive industry as a trusted source for premium quality solutions. At the core of A-Kem's mission is a dedication to elevating the car care experience. Their product lineup boasts a comprehensive range that caters to both professional detailers and car enthusiasts alike. From cutting-edge quick detailing products to advanced coatings, A-Kem offers a wide selection of products that empower users to achieve that coveted showroom shine. What sets A-Kem apart is their unwavering commitment to quality. Each product undergoes rigorous testing and development to ensure it meets the highest industry standards. This dedication to excellence guarantees that customers receive not just products, but solutions that exceed expectations. Furthermore, A-Kem understands the importance of affordability in today's market. They've managed to strike the perfect balance between quality and cost-effectiveness, making premium car care accessible to a broader audience. In summary, A-Kem stands as a beacon of excellence in the world of automotive detailing, providing premium products that empower car enthusiasts and professionals alike to maintain and enhance the beauty of their vehicles without breaking the bank.
Contact info
Unit 7 Down Business Centre, 46 Belfast road, BT30 9UP, Downpatrick, United Kingdom
- 07808654301
- ross@a-kem.com
- anachemautomotive.com
4.8
Excellent
415 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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The tyre shine I ordered looks ok used…
The tyre shine I ordered looks ok used it today the product is good what I expected what’s puts me off ordering again which I didn’t know about when ordering 1st time till I got email confirming order was the £8 delivery charge
June 24, 2025
Reply from A-Kem Automotive
Hi Neil,
Thanks so much for your order and for taking the time to share your feedback — I’m really glad to hear you’re happy with the tyre shine and that it performed as expected!
I just wanted to clarify a couple of things regarding the delivery charge. At every step of the ordering process — including the banner at the top of the website — it’s clearly shown that shipping is free on all orders over £50. For anything under that, the delivery cost is £6.95, which is actually what I get charged myself — not £8 — so I don’t make anything on the shipping at all.
I completely understand that shipping costs can be off-putting, but when I factor that in, it simply wouldn’t be possible to supply the kind of high-quality product you received for any less. Hopefully, once you see how long the product lasts and how well it performs, you’ll feel it was worth it — and if your next order meets the free shipping threshold, you won’t need to worry about the delivery charge again.
Thanks again for your support — it really means a lot.
Best regards,
Ross
No respond to multiple emails
No respond to multiple emails, A month with no product delivery or correspondence.
May 21, 2025
Reply from A-Kem Automotive
Hi Anthony,
Just to clarify—I did inform you that one of the items you ordered was out of stock. You also ordered an item that isn’t available in the USA, but I’m still happy to fulfil the order as soon as it comes back in stock.
I’m genuinely sorry you felt the need to leave a 1-star review, but perhaps this is one of those differences in how things work on either side of the Atlantic.
Great products
Great products, brings up the car well and also good value for money, will definitely be back
May 27, 2025
Reply from A-Kem Automotive
Thanks so much for your kind words! Really glad to hear you’re happy with the products and the results. We appreciate your support and look forward to seeing you back soon!
Reply from A-Kem Automotive
Robert - Thanks a million for the great feedback! Delighted you’re happy with Pre Clean, the service, and the speedy delivery. Really appreciate your support!
Five star service from Ross
Five star service from Ross. Absolute gentleman and products are amazing. Hybrid is the best detailer on the market.
May 12, 2025
Reply from A-Kem Automotive
Richard - Thank you so much for your fantastic review! I’m really glad to hear you’re happy with both the service and the products — Hybrid has definitely become a favourite for a reason, and it’s brilliant to know you rate it so highly.
Appreciate your kind words and your support — means a lot. If you ever need anything or have any questions, you know where I am!
Thanks again,
Ross
Reply from A-Kem Automotive
Alan, Thank you for your great feedback! I’m really pleased to hear you were happy with the service, delivery, and packaging. I always aim to make sure everything arrives quickly and safely, so it’s great to know that came through.
Appreciate your support — hope you enjoy the products!
Cheers,
Ross
Great service and easy / quick ordering…
Great service and easy / quick ordering of a high quality product! Thank you
May 12, 2025
Reply from A-Kem Automotive
David, Thanks so much for your kind words! I’m really glad you found the ordering process easy and the service up to scratch — and even better to hear you’re happy with the product quality.
Really appreciate the support — thank you!
Cheers,
Ross
I ordered product for collection and…
I ordered product for collection and arrived 20 mins later and ross whipped up my order on the spot. top class service and products
May 6, 2025
Reply from A-Kem Automotive
Thanks Stephen, was happy to help accommodate you
Reply from A-Kem Automotive
Hi Rob,
Sorry to hear you haven’t received your item yet. Just to clarify things, the very first thing you’d have seen when clicking the product link was this message — which I’ll paste again here for clarity:
We understand these are currently unavailable in the UK. To best support our customers, we’ll be giving priority to orders that include UltraFoam or Puro along with a Foam Cannon. We appreciate your understanding and look forward to getting your order to you as soon as possible.
As your order was for foam cannons only — which are out of stock everywhere else — and didn’t include anything else from what is a fairly extensive store, it was placed in the second-priority queue.
Last week, 17 of the 18 foam cannons I shipped went to customers who also picked up products designed to be used with them, and as such, their orders were prioritised.
Your order is still on the list and will be sent. Of course, if you’d prefer a refund, that’s absolutely fine — all you needed to do was ask. Email, phone, message… all the usual options are available and listed clearly.
I do understand that some people find reviews an easier route than a quick message, and that’s fine too — I respond to every review, good or bad, and I trust future customers to make a fair judgement after seeing both sides.
Kind regards,
Ross
(You’ve already got my contact details, had you wanted to use them.)
friendly and engaging service
friendly and engaging service. Great products at a great price.
May 1, 2025
Reply from A-Kem Automotive
Thank you very much Brian. Greatly appreciate the kind words
Always great service and amazing…
Always great service and amazing quality products from the guys at A-Kem
April 29, 2025
Reply from A-Kem Automotive
Thank you PJ for your continued custom. It is truly appreciated
Good product slow delivery probably due…
Good product slow delivery probably due to Royal Mail
April 26, 2025
Reply from A-Kem Automotive
Hi Victoria,
Thanks for your review. I understand the delivery delay was frustrating — and unfortunately, Royal Mail can sometimes throw a spanner in the works, despite our best efforts.
Out of curiosity, how did you find the product itself? We’ve had great feedback from other customers, and I’d love to know if it lived up to expectations once it arrived.
Thanks again for your order.
Best regards,
Reply from A-Kem Automotive
Thank you very much again Liam for your custom
As a Honda Jazz owner
As a Honda Jazz owner, quality of life means a lot to me and no other product on this planet offers greater quality of life to the bodywork of my vehicle.
April 22, 2025
Reply from A-Kem Automotive
A Honda Jazz owner and a connoisseur of refinement? Say no more — you clearly have taste. The Jazz is known for its understated class, smooth lines, and quiet confidence… much like the products you’ve chosen to maintain its legendary status.
Thank you for the brilliant review — here’s to many more miles of spotless, jazzed-up motoring!
Ross is a very knowledgable
Ross is a very knowledgable, helpful and friendly person who goes out of his way to give customer satisfaction. I would have no problem in buying from him again and would definitely recommend his company to others.
April 27, 2025
Unprompted review
Reply from A-Kem Automotive
Thank you so much for the kind words — that really means a lot. I always try to go the extra mile for customers, so it’s incredibly rewarding to hear that it’s appreciated.
I’m genuinely grateful for your support and your recommendation, and I’d be more than happy to help again anytime.
Thanks again for taking the time to leave such a thoughtful review.
All the best,
Ross
This company lacks the time to ship an…
This company lacks the time to ship an order but has plenty of time to send sarcastic and insulting emails. If you have a problem with me being a “tight arse” by spending another £2.25 on a multipurpose micro fibre cloth to qualify for free delivery you should review your policies.
All the best
Karen with a tight arse xx
April 24, 2025
Unprompted review
Reply from A-Kem Automotive
Russ is one of life’s interesting characters. Came to my store to buy the AVA foam cannon as the items is sold out everywhere else and only available on my store. So far so good.
I sold 12 foam cannons in 2 days, and Russ bought on the 3rd day. Heaven forbid however it may be an Easter break and people have nothing to do other than chase after this Karen.
On my store we offer free shipping on orders of £50 or more. And this cannon was £49.95. And guess what tight arse done? That’s correct. On my store with 60+ other market leading chemicals, Karen bought a microfibre cloth
Royal Mail didn’t collect his order in time which was out of my control and Russ emailed me to let me know he’s shocked and demanded a refund which I was happy to oblige.
First class service from minute Ross…
First class service from minute Ross lifted the phone to parcel was on the street
April 15, 2025
Reply from A-Kem Automotive
Thanks so much! Really glad to hear you were happy with the service — from the moment we spoke to the parcel landing on your doorstep, we do our best to keep things quick and easy.
I appreciate you taking the time to leave a review, and if you ever need anything else, I’m just a call away.
All the best,
Ross
Fantastic service
Called in a had a chat with Ross when I was picking up my order. Very informative and great customer service. I couldn’t recommend this man and his products high enough.
April 12, 2025
Reply from A-Kem Automotive
David - It was great to have you pop in — always nice to put a face to the name! Really appreciate the kind words, and I’m glad you found our chat helpful.
Thanks so much for the recommendation — means a lot. Don’t hesitate to get in touch if you ever need anything else.
All the best,
Ross
Great service as always
Great service as always, fast delivery and perfect communication
March 24, 2025
Reply from A-Kem Automotive
Thanks so much for the kind words — always a pleasure to help out, and I really appreciate your continued support.
Glad everything arrived quickly and smoothly. You know where I am if you need anything else!
All the best,
Ross
Been buying off Ross for years now…
Been buying off Ross for years now always top notch products and service as well as quick delivery always on hand to advise if your unsure of which product fits the need and goes the extra mile every time
March 21, 2025
Reply from A-Kem Automotive
Honestly, thank you — that means a lot. It’s been a real pleasure helping you over the years, and I’m genuinely grateful for your continued support and trust in what I do.
I’m always happy to advise wherever I can, and I’ll keep going the extra mile as long as people like you keep making it worthwhile!
Cheers again,
Ross
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