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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, finding them to be excellent value for money. Many people highlight the exceptional service provided by the staff, who are described as helpful, responsive, and knowledgeable. Reviewers frequently mention that the products deliver on their promises, leaving cars looking great. However, some customers also noted issues with the delivery service, experiencing delays, damaged parcels, or a lack of tracking information. A few other people also felt that the delivery charges were high, which put them off reordering.

What people talk about most

Product

Customers had positive experiences with product. Reviewers consistently praise the high quality and... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and first-class... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many consumers praise the fast delivery,... See more

Quality

Clients share positive opinions on quality, consistently praising the products as top-notch and effective.... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the excellent service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ross always goes that extra mile to ensure customers are happy and it's much appreciated. Products are top notch and have been using them for years with no complaints. I will be continuing to buy my... See more

Company replied

Rated 5 out of 5 stars

A-Kem products are of an exceptionally high quality. I have no need to look elsewhere. Ross provides a fantastic service & goes above & beyond. I highly recommend A-Kem for all automotive cleaning nee... See more

Company replied

Rated 5 out of 5 stars

Ross is always quick to respond to any queries about use of products. The A-Kem products themselves are superb, and are incredible value for money. I’m guessing this is because the money goes into pro... See more

Rated 5 out of 5 stars

I bought some wheel cleaning chemicals and was firstly surprised at effectiveness of the product and also the value for money. Definitely will be investigating more of their products.


Company details

  1. Car Equipment Accessories Store
  2. Auto Chemistry Shop
  3. Car Accessories Store

Written by the company

A-Kem is a prominent and reputable brand renowned for delivering top-tier automotive detailing and maintenance products, all while ensuring affordability for its valued customers. With an unwavering commitment to excellence, A-Kem has carved a niche in the automotive industry as a trusted source for premium quality solutions. At the core of A-Kem's mission is a dedication to elevating the car care experience. Their product lineup boasts a comprehensive range that caters to both professional detailers and car enthusiasts alike. From cutting-edge quick detailing products to advanced coatings, A-Kem offers a wide selection of products that empower users to achieve that coveted showroom shine. What sets A-Kem apart is their unwavering commitment to quality. Each product undergoes rigorous testing and development to ensure it meets the highest industry standards. This dedication to excellence guarantees that customers receive not just products, but solutions that exceed expectations. Furthermore, A-Kem understands the importance of affordability in today's market. They've managed to strike the perfect balance between quality and cost-effectiveness, making premium car care accessible to a broader audience. In summary, A-Kem stands as a beacon of excellence in the world of automotive detailing, providing premium products that empower car enthusiasts and professionals alike to maintain and enhance the beauty of their vehicles without breaking the bank.


Contact info

4.8

Excellent

TrustScore 5 out of 5

415 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great products and friendly service- going the extra mile!

Great, well thought out products at a sensible price. Perfect for maintaining finish after polishing/waxing or, in my case,after ceramic coating. An issue with courier so Ross, the owner, personally delivered the products on time for me. He really went the extra mile! Great, knowledgeable service.

February 18, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thank you very much again Michael for the business and support

Rated 5 out of 5 stars

Great seller

Great communication, service, products and delivery experience. I will be back for more, my car looks amazing with each wash!!!

January 9, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thank you so much Mark! Really appreciated

Rated 5 out of 5 stars

Promp attention to my order and a fast…

Promp attention to my order and a fast delivery to the UK mainland. Very happy overall with my experience which ended with a nice footnote on my receipt. Little things matter these days.

January 12, 2024
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Reply from A-Kem Automotive

Its the small things people remember. Thank you again for the business

Rated 5 out of 5 stars

Excellent service

Fantastic products, great range and priced very well. Quick dispatch from order and delivery.

January 10, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thanks again Colin - very much appreciated

Rated 5 out of 5 stars

Absolutely top quality products

What can I say, the results speak for themselves. Ross and the team at A-Kem Automotive know car care products down to a fine art. East to use and excellent results.

December 28, 2023
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thank you again Michael. We really appreciate your business

Rated 5 out of 5 stars

Great service quality

My order was shipped on time and it arrived in perfect condition. Very pleased with the service and communication with this company. I'll be happy to shop here again.

December 19, 2023
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Reply from A-Kem Automotive

Thank you so much Mark for your kind words

Rated 5 out of 5 stars

Top Quality Products

Top class service as always!!!
Been using A-Kem for a long time now if you haven't tried the brand yet you won't be disappointed.
Great quality products with outstanding customer service and advise from Ross.

Very qucik delivery.

November 24, 2023
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Reply from A-Kem Automotive

Really appreciate your kind words and recommendation Robert

Rated 5 out of 5 stars

Car cleaning products

Great range of car cleaning products. Quality shampoo. Fast delivery and well packaged.

November 10, 2023
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thank you for the great feedback! I’m really glad to hear you’re happy with the range of products, the shampoo, and the delivery experience.

Appreciate your support, and I’m always here if you need anything else!

Best regards,
Ross

Rated 5 out of 5 stars

Great company

Great company, good products and fast shipping

November 20, 2023
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thank you for the positive feedback! I’m really glad to hear you’re happy with the products and the shipping speed.

Appreciate your support, and always here if you need anything else!

Best regards,
Ross

Rated 5 out of 5 stars

Great service as always!

Great service as always from the team.

October 26, 2023
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thank you for the positive feedback! I’m really glad to hear you’re happy with the products and the shipping speed, as well as the work we all try to put in.

Appreciate your support, and always here if you need anything else!

Best regards,
Ross

Rated 3 out of 5 stars

Products are really good and a at a…

Products are really good and a at a great price. Only thing wrong with my order, I didn't receive the scent air freshener I had ordered. Was promised another would be sent out but never materialised unfortunately

September 4, 2023
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Reply from A-Kem Automotive

Thank you for your feedback and for letting us know about the missing air freshener. I’m really glad to hear you’re happy with the products and the price, but I’m sorry for the oversight regarding the scent air freshener.

I’ll make sure to personally look into this and get the replacement sent out to you as soon as possible. I appreciate your understanding and patience.

Thanks again for your support!

Best regards,
Ross

Rated 5 out of 5 stars

Great products

Great products, great price, friendly service

September 28, 2023
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thank you for the kind words! I’m really glad to hear you had a great experience. It’s always a pleasure to help, and I truly appreciate the recommendation.

Thanks again for your support, and I’m always here if you need anything else!

Best regards,
Ross

Rated 5 out of 5 stars

First time ordering

First time ordering, arrived quickly, good quality products that work at an excellent price point, would definitely be using again and recommending, RemarkableDetail Detailing and valeting services.

September 20, 2023
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thank you so much for the fantastic feedback! I’m thrilled to hear you’re happy with the quality, price, and delivery. It’s great to know that you’ll be coming back and recommending us — that means a lot!

Looking forward to serving you again, and don’t hesitate to reach out if you need anything.

Best regards,
Ross

Rated 5 out of 5 stars

I have been using Ross for years as his…

I have been using Ross for years as his products never fail to work. There isn’t anything in the range I think you will find better and especially at the cost. The delivery service is brilliant as I ordered on a Thursday and it arrived on Friday morning.

The communication is on point from you press submit through to delivery. Any issues you may have Ross is on the other end of the phone to resolve asap.

With a local business as good as this you don’t need to search any further

August 16, 2023
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thank you so much Jonny - your continued support over the years has been greatly appreciated

Rated 5 out of 5 stars

Ross always delivers

Ross always delivers
Mighty products

August 27, 2023
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thank you so much Simon, your continued support is very much appreciated

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