Same as many others reported, never got my oder. Placed order mid April... sent emails, messages with no response. The phone number found online always has a busy signal. The phone given by PayPal lea... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super easy to place orders and quick…
Super easy to place orders and quick shipment informtion!
Non Existent Customer Service
EDIT - They responded to me and provided a full refund
I ordered TRYPTOPHAN WITH MAGNESIUM AND VITAMIN B6 and they shipped it with USPS. The package has not been delivered and when I try to track it on the USPS it says "Moving Through Network In Transit to Next Facility, Arriving Late" but that was 15 days ago. So not Ana MAria La Justicia's fault but I have now emailed them 3 times to assist and they never respond. That is their fault and a horrible lack of customer service. Its not bad customer service, its non existent customer service. Don't buy fromt his company, they ship by USPS and if the packajge is lost (common on USPS) they won't respond to email askign for assistance.
Thank you
Thank you but is important to send us a tracking number ejem we make a Purchase
Colageno con magnesio y vitamina C
am very impressed by the product. It tastes very tasty. It is exactly what it says. It comes very well packaged. I plan to continue buying it because it has a very good flavor.
I bought the powder of Maganesium with…
I bought the powder of Maganesium with Collageno for me and my family. It is pretty useful for all of us.
Too hard to cancel subscription
Too hard to cancel subscription. Twice I submitted a request for help through the customer service form and I got no response. It’s too early to tell if the product works but definitely don’t subscribe and don’t expect any customer service.
Product never arrived awful customer service
The magnesium I paid for on February 1st has not arrived yet. I keep sending messages to anamarialajusticiausa.com and nobody reaches out or shows accountability. I cannot find a telephone number to contact. The tracking shows the UPS facility received the product today, 20 days after I purchased it. I would expect someone to reach out to an explain what could have been the issue during those 20 days, specially when I have reached out to them several times.
It's the worst
It's the worst, I placed an order a month ago and it still hasn't arrived.
I don't recommend it.
Have not received my order
Have not received my order. USPS reports in transit. It has been like that for two weeks
Ordering great
Ordering great
But shipping and delivery took too long.
Was past due daye posted while ordering.
I have not received the products…
I have not received the products ordered on 12/02/2024. I have called and sent several emails and got no response.
It's been weeks no update on our order…
It's been weeks no update on our order or at least someone checking in to let us know our order is on the way
My card was blocked
My card was blocked after trying to make the payment. The products are really good, but this experience make me doubt to buy them again.
I AM SORRY THE PRODUCT WAS REQUEST NOV…
I AM SORRY THE PRODUCT WAS REQUEST NOV 8 HAS NOT BEEN RECEIVED!
AMALIA SANCHEZ
ORDER NO. 17084
508 SHORESIDE WAY # 246
VIRGINIA BEACH, VA 23452
I don't have any news of my order even…
I love the products; they have very good quality, and I would recommend. Last year I had a better customer service and was a fast delivery. This year I'm disappointed, no product, no update.
I have not received my order yet.
One of my packages is missing
One of my packages is missing, the label has been created but the product is not delivered . I sent an email but no one is following up
Excellent product
Excellent product, it has gradually helped me regulate my sleep. I highly recommend it 100%, and I’m thinking of buying more. I love that it's gluten-free.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








