Anamarialajusticiausa Reviews 

306
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with their orders, frequently stating that products were never received or experienced considerable delays. People also faced difficulties tracking their purchases and often did not receive shipping confirmations. Reviewers consistently highlighted poor communication, noting that emails and messages went unanswered, and it was impossible to reach customer service by phone. However, some customers also noted the high quality and effectiveness of the products themselves. A few other people also felt that when their orders did arrive, the delivery was quick and timely.

What people talk about most

Product

Customers had ambiguous experiences with product, with many expressing significant frustration over not... See more

Order

Consumers express significant dissatisfaction with their orders, with many reporting that their purchases... See more

Response time

Customers consistently note negative experiences with response times, with many reporting that their emails... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many experiencing significant delays and... See more

Customer communications

Reviewers express significant frustration regarding the inability to contact the company, with many reporting... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Same as many others reported, never got my oder. Placed order mid April... sent emails, messages with no response. The phone number found online always has a busy signal. The phone given by PayPal lea... See more

Rated 1 out of 5 stars

I’ve never received the order, it’s been more than two weeks since I ordered The system to track my order is terrible… no way to find it were it is I wrote ti the email I have and nobody replies... See more

Rated 1 out of 5 stars

They never sent my item. Its been three weeks since I ordered. I reached out to their contact email multiple times and no one ever replied to me. Very disappointed in the customer service and experien... See more

Rated 1 out of 5 stars

Never received my product, and after trying to contact the company via email several times (since there is no phone number), they never responded. I feel scammed and left with no product.


Company details


Contact info

2.2

Poor

TrustScore 2 out of 5

306 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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2.2

All reviews

(306)

109 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst delivering service

I entered one star because I could not send my experience with 0. I received my order a month after I ordered it. Had to contact the company 4 times, and had to wait until I received the merchandise.
So bad!

August 4, 2024
Rated 1 out of 5 stars

Shipping time too long it took over 3…

Shipping time too long it took over 3 weeks for one bottle to arrive :(

April 5, 2024
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Reply from Anamarialajusticiausa

Hello Sergio, thank you for your review! Sometimes the product takes longer than expected due to logistics and shipment issues
that we can simply not control. We'll definitely look into what might have caused this delay to prevent similar issues in the future. If there's anything else we can do to make it up to you or assist you further, please don't hesitate to reach out. We really appreciate your comment!

Rated 2 out of 5 stars

Delay in shipping and answer mails

Delay in shipping and answer mails. Chat bot is not working

April 4, 2024
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Reply from Anamarialajusticiausa

Hello Posta! We have checked the order and it took 10 days, which is a little bit longer than what we aim to. We deeply apologize for this delay and rest assured that we will look into what caused this delay.
Thank you very much for your comment!

Rated 1 out of 5 stars

NO products received & poor service

I placed my order more than 2 weeks ago. I paid and extra fee; two days delivery.
1 week passed and I had no products.
I started emailing, calling, texting, social media, messengers and NO one was replying to any of my messages. After 2 weeks of trying someone reply with: there is No one at the office and we cannot track your order until Monday.

I requested a refund for at least the extra fee I paid, which they finally reply and partially refund. AGAIN! No product received after days of waiting. I sent another email following up and they said; sorry the tracking has not been updated but it was shipped. ( I guess it's just an excuse) Please wait 1-2 weeks for your order.

So here I am after more than 3 weeks, still waiting for my products.
I expect at this point a full refund on my order.

March 20, 2024
Rated 1 out of 5 stars

My mom order a package and never get…

My mom order a package and never get it. I want her money back. I commended to use the products and I use them too and never have this problem what happened.. and I bern waiting for a feedback and I been wait for long and no answer

February 5, 2024
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Reply from Anamarialajusticiausa

Hello Casimira, we have reached out to try and solve the problem. We are deeply sorry for the inconvenience

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