Ancient Remedies Reviews 1,678

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,322 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, clear explanations, and beautiful presentation, making them a joy to read and use. The staff is frequently highlighted for being professional, attentive, and very helpful, with many reviewers appreciating their compassionate approach to problem-solving. People often describe the customer service as excellent, noting the quick response times and the efficient, friendly, and flexible support received. However, some customers experienced issues with their orders, including not receiving confirmation emails, delayed deliveries, or receiving incorrect editions of products. A few other people also felt that the customer service was unhelpful or unresponsive in certain situations, leading to frustration regarding missing items or unresolved concerns.

What people talk about most

Product

Consumers find product to be positive, with many expressing satisfaction and excitement about their... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, politeness, and... See more

Order

Reviewers mention ambiguous feedback about order, with some customers expressing satisfaction with the... See more

Customer service

Clients share positive opinions on customer service, with many reviewers describing it as excellent,... See more

Response time

Users describe positive interactions with response time, with many reviewers highlighting that their queries... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hands-down one of the best customer experiences I've ever had. After realising I haven't received the order confirmation and sending an email to see what happened, I received a very helpful and frie... See more

Rated 5 out of 5 stars

Mayra gave some: easy simple to do exact suggestions ,without being the least bit condescending or judgmental,... but rather acknowledging the issue, and with compassion, she was very helpful!!... See more

Rated 5 out of 5 stars

While the cause of my issue needs to be validated with Ancientremedies.com, the promptness and level of support provided by Rena of customer support was outstanding and I give her 11/10. If only all... See more

Rated 5 out of 5 stars

Shipping was fast, book arrived within 12 days from purchase. Print and pages are of very high quality, coupled with colour photos and very clear explanations. PDFs of gift books arrived same day of... See more

Company replied


Company details

Written by the company

Ancient Remedies is dedicated to empowering individuals on their journey to holistic health by bridging ancient healing wisdom with modern scientific understanding. We offer comprehensive resources that delve into the potency of everyday herbs and their ability to outperform modern medicines—minus the side effects. Complementing the book, our laminated recipe cards focus on specific health issues such as memory, mobility and arthritis, kidney health, heart health, blood sugar regulation, and respiratory health. These durable, easy-to-use cards present our most powerful, scientifically-backed herbal remedies, making it simple to incorporate natural healing into daily routines. At Ancient Remedies, we are committed to restoring balance and vitality through holistic approaches, making time-tested, natural solutions accessible to all. Our mission is to revive traditional practices for contemporary wellness needs, envisioning a world where natural healing complements modern medicine.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 59% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love Ancient Remedies

I love Ancient Remedies. The book is laid out well and is simple to find what you want. Marielle in Customer Service is wonderful to deal with. She is knowledgeable and nothing is too much trouble. Thanks Marielle

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

The books are so beautiful..

The books are so beautiful..
Customer service is excellent and so helpful especially having to deal with a 'techno phobe'!🫣😂
Fast delivery and even the packageing I have kept to 'colour in'....recommend
Cant put down once pick up to read..👍

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Was having a question for an order and…

Was having a question for an order and Clark replied to me very quickly , and we were communicating as if we were on whatsapp... I got the accurate reply to my question and also a refund because there was a misunderstanding with my command. Finaly I got more informations that I was looking for at the beginning. He was veeeery helpfull to me. Thank you very much ! It was much apreciated as it's really not often like that .

June 2, 2026
Unprompted review
Rated 2 out of 5 stars

Untrustworthy company

I don't think Ancient Remedies is trustworthy.
Their website says that there is a 3-5 day delivery time.
After I ordered I had to ask several times for an expected receipt date.
When I finally received a link to my order I could see that it would be shipped from China.
After further correspondence with Ancient Remedies I was told that there was a 4 week delivery time.
At that time I am on vacation and therefore cannot receive the Ancient Remedies natural healing book.
Untrustworthy company

Order #1060692 (16/5/2026)

today 04/06/2026 my order arrived .
Nice! - only 20 days delivery time, but still much more than the 3-5 days that are advertised.
I had been told that the order would not arrive until between 10/06/2026 - 16/06/2026 - so something happens when you 'complain' to TRUST

May 31, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for sharing your feedback, and we're sorry to hear about your experience.

We understand your frustration regarding the delivery expectations and the communication surrounding your order. We never want our customers to feel misled or uncertain about when they can expect to receive their purchase.

We would appreciate the opportunity to review your specific case and see what options may be available. Could you please provide your order number? If you don't have it available, the email address used for the order, or your full name, would also help us locate your information.

Once we have those details, our team can investigate the matter further and work toward a resolution. We appreciate you bringing this to our attention.

Rated 5 out of 5 stars

I Appreciate the prompt response!

I did not receive my book when it was expected to arrive so I sent an email. I got a response immediately. The address was incomplete. I gave the proper address and my book is on it’s way!
Very prompt reply always!
Thank you very much!

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Happy ending

I contacted ancientremedies.com with a question and was answered by Biehn, who was very efficient and helpful. I received an answer very quickly and am extremely satisfied with the outcome.
Julie G.

May 31, 2026
Unprompted review
Rated 1 out of 5 stars

MY order no is #ST5-99216 January 17…

MY order no is #ST5-99216 January 17 .2026 still not received and i sent so many email but the company never send to me it's almost over 4 months still not received

May 29, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for bringing this to our attention, and we’re truly sorry for the long delay and lack of resolution regarding your order #ST5-99216 placed on January 17, 2026.

We completely understand how frustrating it must be to wait over 4 months despite multiple follow-ups, and we sincerely apologize for the experience.

We’ve requested additional information and escalated your case for urgent review so the team can investigate what happened with your shipment and assist you as quickly as possible. A member of our team should be reaching out to you shortly with an update and resolution options.

Thank you for your patience, and again, we sincerely apologize for the inconvenience.

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with this company. One of my books arrived with damage to some of the pages. Patrick replied immediately to my email and arranged for a replacement to be sent out the same day.
Great communication and friendly service. I truly appreciate great customer service.
Thanks again Patrick, I will certainly order from your company again!
Warm regards,
Deborah Wallace

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Very polite courteous service

Very polite courteous service.
I ordered two books but only received one. The joint and mobility was not printed yet so they graciously gave me a refund. It’s nice to know there are good companies still around.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

My book..When text you about my book you got…

When text you about my book you got back me within seconds. I shocked after all it was 2:am in the morning. When asked what was going on with my book. Biehn fixed the problem within seconds. I was so very, very happy. I felt relief. So thank you very much Biehn.👍👍👍👍👍💯💯💯💯💯

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Level of Support - Rena

While the cause of my issue needs to be validated with Ancientremedies.com, the promptness and level of support provided by Rena of customer support was outstanding and I give her 11/10. If only all companies had someone like her. I am totally satisfied and await the updated delivery of the product.

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Mayra gave some:

Mayra gave some:
easy
simple to do
exact
suggestions ,without being the least bit condescending or judgmental,... but rather acknowledging the issue, and with compassion, she was very helpful!! ! she is a keeper! God's blessings, Barbara

May 23, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look