Ancient Remedies Reviews 1,678

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,322 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, clear explanations, and beautiful presentation, making them a joy to read and use. The staff is frequently highlighted for being professional, attentive, and very helpful, with many reviewers appreciating their compassionate approach to problem-solving. People often describe the customer service as excellent, noting the quick response times and the efficient, friendly, and flexible support received. However, some customers experienced issues with their orders, including not receiving confirmation emails, delayed deliveries, or receiving incorrect editions of products. A few other people also felt that the customer service was unhelpful or unresponsive in certain situations, leading to frustration regarding missing items or unresolved concerns.

What people talk about most

Product

Consumers find product to be positive, with many expressing satisfaction and excitement about their... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, politeness, and... See more

Order

Reviewers mention ambiguous feedback about order, with some customers expressing satisfaction with the... See more

Customer service

Clients share positive opinions on customer service, with many reviewers describing it as excellent,... See more

Response time

Users describe positive interactions with response time, with many reviewers highlighting that their queries... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hands-down one of the best customer experiences I've ever had. After realising I haven't received the order confirmation and sending an email to see what happened, I received a very helpful and frie... See more

Rated 5 out of 5 stars

Mayra gave some: easy simple to do exact suggestions ,without being the least bit condescending or judgmental,... but rather acknowledging the issue, and with compassion, she was very helpful!!... See more

Rated 5 out of 5 stars

While the cause of my issue needs to be validated with Ancientremedies.com, the promptness and level of support provided by Rena of customer support was outstanding and I give her 11/10. If only all... See more

Rated 5 out of 5 stars

Shipping was fast, book arrived within 12 days from purchase. Print and pages are of very high quality, coupled with colour photos and very clear explanations. PDFs of gift books arrived same day of... See more

Company replied


Company details

Written by the company

Ancient Remedies is dedicated to empowering individuals on their journey to holistic health by bridging ancient healing wisdom with modern scientific understanding. We offer comprehensive resources that delve into the potency of everyday herbs and their ability to outperform modern medicines—minus the side effects. Complementing the book, our laminated recipe cards focus on specific health issues such as memory, mobility and arthritis, kidney health, heart health, blood sugar regulation, and respiratory health. These durable, easy-to-use cards present our most powerful, scientifically-backed herbal remedies, making it simple to incorporate natural healing into daily routines. At Ancient Remedies, we are committed to restoring balance and vitality through holistic approaches, making time-tested, natural solutions accessible to all. Our mission is to revive traditional practices for contemporary wellness needs, envisioning a world where natural healing complements modern medicine.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 59% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I can't wait for my book to arrive:)

I can't wait for my book to arrive:)
I had some enquiries and corresponded with Marielle from Ancient Remedies Team, and she was fantastic and resolved my enquiry in minutes.
Thank you:)

May 24, 2026
Unprompted review
Rated 3 out of 5 stars

I can only give it 3 stars because it…

I can only give it 3 stars because it took a very long time (months!) to get the excellent book, something went wrong with the delivery address but Mayra from the help team finally sorted it out, she gets 6 stars! :)

May 23, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Thank you for your honest feedback!
We sincerely apologize for the long delay and the delivery issue you experienced. We understand how frustrating that must have been.

That said, we’re very glad Mayra was able to step in and get everything sorted out for you in the end. She’ll definitely appreciate the “6 stars” recognition!

We truly appreciate your patience and support, and we hope you continue enjoying the book.

Rated 5 out of 5 stars

Good and honest support!

Whilst ordering, something got wrong. Too much was deducted but it was immediately reimburced and the order was adjusted prior to sending. Thanks for the good support Mayra! The book was received within just 3 or 4 days and it looks really 👍. Glad to have it.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Customer Service

I had accidentally added something to my order which I didn't want. After getting in touch via email, it wasn't long before I received an acknowldgement of my request to cancel that item, but ten minutes later received notification that a refund had also been issued.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Dear Customer Service Team,I am writing to express my sincere gratitude for the excellent follow-up on my recent order. Even though I made a mistake when placing the order, your team handled it incredibly well and resolved the issue immediately. I am deeply impressed by the care you put into your customer service and the overall purchase experience. Thank you for your dedication and professionalism.

May 20, 2026
Unprompted review
Rated 1 out of 5 stars

Beware The company does not honour its…

Beware The company does not honour its agreements to refund up to 60 days. No questions asked. They will offer you exchange. Then if you query things they sever communication.
In my view the book is over priced and can be bought much cheaper elsewhere. The company bombard you with emails. Presumably this is where your money is going too!

May 18, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Hi Andrew , we’re really sorry to hear this has been your experience. That’s not the standard we want to provide, and we completely understand your frustration.

Our 60-day refund promise matters to us, and if something has gone wrong in the process, our team will fix it for you. Please send us your order number or the email address used at purchase, and we’ll review this urgently to make sure the right resolution is arranged.

We also appreciate your feedback about pricing and emails. We’ll pass this on internally so we can improve the experience for customers going forward.

Thank you for bringing this to our attention, we’re here to help and will make this right.

Rated 5 out of 5 stars

Great customer service

I was very happy to get a quick reply when I realized I double ordered on error. Customer service replied and refunded me my 2nd order in a good timely manner. No questions asked. Thank you

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

You'll Wish You Bought More Than One!

Ancient Remedies' customer service was excellent - Marianne was quick to respond and answered all my questions. I placed a couple of orders, after learning that The Natural Healing Handbook covers so many everyday health issues and provides delicious recipes, juices, teas, and herbs to heal our bodies. I appreciate their explanation of how specific herbs work together, along with the health benefits of countless other foods and how they fight disease.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product and customer service

The customer service provided was excellent. Maureen initially responded to my query, and then Clark dealt with the matter, keeping me informed and updated throughout the whole process. The contact was really quick, polite and efficient. I am very impressed and well pleased with Clark's input - thank you.
I received my updated version of Ancient remedies this morning - absolutely delighted with the content.
Well done to all involved.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I placed an order for the new 4th edition of the remedies book was sent promptly, but then I realised I received the first edition ( which I already have) i sent a message to Mayra, she responded very quickly telling me that the forth edition isn’t available for Australia yet.i was disappointed, Mayra reimbursed the book very quickly and will let me know when it will be available for Australia. Mayra customer service is genuinely fantastic, very understanding and quick to respond . I am very happy

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Mayra kindly helped hopeless customer, like me.

I would like to give heartfelt thanks to Mayra (Ancient Remedies Team) for her great help in resolving the delivery problem of my book order, which had been delayed for one and a half months. By chasing my order, she was really kind to help the customer. I received my Ancient Remedies books with joy eventually.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the book to be shipped to Santiago Chile

I ordered the book to be shipped to Santiago, Chile. There were some postal delays, but it arrived. During the entire time from purchase to arrival, the Ancient Remedies team responded to ALL of my email inquires in a very short time. A special thanks to Marielle for her assistance. Exceptional customer service.

The book is amazing. Very good quality, colorful, well structured, plenty of details, and easy to read. I and so happy that I made the purchase and look forward to getting started towards healthier eating.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Mayra is an asset to Ancient Remedies

Mayra is an asset to Ancient Remedies. She is professional and an excellent problem solver. After stating my concerns she was able to offer a solution that was more than satisfactory. Because of Mayra, I would definitely do business with Ancient Remedies in the future.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service exceptional

I did not receive my first order (disappeared at the delivery stage) and having notified Marica of my disappointment, I had a second book sent within days with a lovely accompanying email. Very impressive customer service!! Thank you Maricar - you're well suited to this role and do your company credit!

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

There was a strange mix up in the order…

There was a strange mix up in the order process. Some how it got my address wrong; it was sent to a completely different address in the next province (I'm in Canada) I contacted Ancient Remedies after seeing that the product wasn't moving after a week. They confirmed the (wrong) address! They went forward to send it to the correct address and I finally rec'd yesterday. Thanks so much to Marielle fixing the problem and for the books! I love their contents.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great product, unmatched customer service

website is user friendly, ordering the book was easy, I emailed back with a request, was contacted quickly, agent Clark was very helpful and efficient, fulfilled my request and sent confirmation within a short period of time. Twice since then I contacted Clark with a question and a request and he replied with useful information and advice. Customer service is excellent, this company treats customers with care and respect, and shows well-deserved pride and confidence in their product.

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

I have not received my book.

I have not received my book.

May 15, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

We sincerely apologize that you have not received your book yet. We understand how frustrating this must be, especially after waiting for your order.

Please send us your order information along with the best contact number so our team can call you directly and assist in resolving this as quickly as possible. We’d like to personally review the shipment status and help make this right for you.

Rated 5 out of 5 stars

Excellent Customer Service

Ancient remedies quickly responded to my questions and helped resolve the issue with a quickness. Excellent products and customer service. The dedication is real.

May 12, 2026
Unprompted review

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