Hands-down one of the best customer experiences I've ever had. After realising I haven't received the order confirmation and sending an email to see what happened, I received a very helpful and frie... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Ancient Remedies is dedicated to empowering individuals on their journey to holistic health by bridging ancient healing wisdom with modern scientific understanding. We offer comprehensive resources that delve into the potency of everyday herbs and their ability to outperform modern medicines—minus the side effects. Complementing the book, our laminated recipe cards focus on specific health issues such as memory, mobility and arthritis, kidney health, heart health, blood sugar regulation, and respiratory health. These durable, easy-to-use cards present our most powerful, scientifically-backed herbal remedies, making it simple to incorporate natural healing into daily routines. At Ancient Remedies, we are committed to restoring balance and vitality through holistic approaches, making time-tested, natural solutions accessible to all. Our mission is to revive traditional practices for contemporary wellness needs, envisioning a world where natural healing complements modern medicine.
Contact info
United States
- help@ancientremedies.com
- ancientremedies.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 59% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I can't wait for my book to arrive:)
I can't wait for my book to arrive:)
I had some enquiries and corresponded with Marielle from Ancient Remedies Team, and she was fantastic and resolved my enquiry in minutes.
Thank you:)
I can only give it 3 stars because it…
I can only give it 3 stars because it took a very long time (months!) to get the excellent book, something went wrong with the delivery address but Mayra from the help team finally sorted it out, she gets 6 stars! :)

Reply from Ancient Remedies
Good and honest support!
Whilst ordering, something got wrong. Too much was deducted but it was immediately reimburced and the order was adjusted prior to sending. Thanks for the good support Mayra! The book was received within just 3 or 4 days and it looks really 👍. Glad to have it.
Brilliant Customer Service
I had accidentally added something to my order which I didn't want. After getting in touch via email, it wasn't long before I received an acknowldgement of my request to cancel that item, but ten minutes later received notification that a refund had also been issued.
Very quick response time
Very quick response time, and Marielle is helpful with any questions you have with your order.
Excellent service
Dear Customer Service Team,I am writing to express my sincere gratitude for the excellent follow-up on my recent order. Even though I made a mistake when placing the order, your team handled it incredibly well and resolved the issue immediately. I am deeply impressed by the care you put into your customer service and the overall purchase experience. Thank you for your dedication and professionalism.
Beware The company does not honour its…
Beware The company does not honour its agreements to refund up to 60 days. No questions asked. They will offer you exchange. Then if you query things they sever communication.
In my view the book is over priced and can be bought much cheaper elsewhere. The company bombard you with emails. Presumably this is where your money is going too!

Reply from Ancient Remedies
Great customer service
I was very happy to get a quick reply when I realized I double ordered on error. Customer service replied and refunded me my 2nd order in a good timely manner. No questions asked. Thank you
You'll Wish You Bought More Than One!
Ancient Remedies' customer service was excellent - Marianne was quick to respond and answered all my questions. I placed a couple of orders, after learning that The Natural Healing Handbook covers so many everyday health issues and provides delicious recipes, juices, teas, and herbs to heal our bodies. I appreciate their explanation of how specific herbs work together, along with the health benefits of countless other foods and how they fight disease.
Excellent product and customer service
The customer service provided was excellent. Maureen initially responded to my query, and then Clark dealt with the matter, keeping me informed and updated throughout the whole process. The contact was really quick, polite and efficient. I am very impressed and well pleased with Clark's input - thank you.
I received my updated version of Ancient remedies this morning - absolutely delighted with the content.
Well done to all involved.
Great customer service
I placed an order for the new 4th edition of the remedies book was sent promptly, but then I realised I received the first edition ( which I already have) i sent a message to Mayra, she responded very quickly telling me that the forth edition isn’t available for Australia yet.i was disappointed, Mayra reimbursed the book very quickly and will let me know when it will be available for Australia. Mayra customer service is genuinely fantastic, very understanding and quick to respond . I am very happy
Mayra kindly helped hopeless customer, like me.
I would like to give heartfelt thanks to Mayra (Ancient Remedies Team) for her great help in resolving the delivery problem of my book order, which had been delayed for one and a half months. By chasing my order, she was really kind to help the customer. I received my Ancient Remedies books with joy eventually.
I ordered the book to be shipped to Santiago Chile
I ordered the book to be shipped to Santiago, Chile. There were some postal delays, but it arrived. During the entire time from purchase to arrival, the Ancient Remedies team responded to ALL of my email inquires in a very short time. A special thanks to Marielle for her assistance. Exceptional customer service.
The book is amazing. Very good quality, colorful, well structured, plenty of details, and easy to read. I and so happy that I made the purchase and look forward to getting started towards healthier eating.
Mayra is an asset to Ancient Remedies
Mayra is an asset to Ancient Remedies. She is professional and an excellent problem solver. After stating my concerns she was able to offer a solution that was more than satisfactory. Because of Mayra, I would definitely do business with Ancient Remedies in the future.
Customer service exceptional
I did not receive my first order (disappeared at the delivery stage) and having notified Marica of my disappointment, I had a second book sent within days with a lovely accompanying email. Very impressive customer service!! Thank you Maricar - you're well suited to this role and do your company credit!
There was a strange mix up in the order…
There was a strange mix up in the order process. Some how it got my address wrong; it was sent to a completely different address in the next province (I'm in Canada) I contacted Ancient Remedies after seeing that the product wasn't moving after a week. They confirmed the (wrong) address! They went forward to send it to the correct address and I finally rec'd yesterday. Thanks so much to Marielle fixing the problem and for the books! I love their contents.
Great product, unmatched customer service
website is user friendly, ordering the book was easy, I emailed back with a request, was contacted quickly, agent Clark was very helpful and efficient, fulfilled my request and sent confirmation within a short period of time. Twice since then I contacted Clark with a question and a request and he replied with useful information and advice. Customer service is excellent, this company treats customers with care and respect, and shows well-deserved pride and confidence in their product.

Reply from Ancient Remedies
Excellent Customer Service
Ancient remedies quickly responded to my questions and helped resolve the issue with a quickness. Excellent products and customer service. The dedication is real.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







