Ancient Remedies Reviews 1,676

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,322 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, clear explanations, and beautiful presentation, making them a joy to read and use. The staff is frequently highlighted for being professional, attentive, and very helpful, with many reviewers appreciating their compassionate approach to problem-solving. People often describe the customer service as excellent, noting the quick response times and the efficient, friendly, and flexible support received. However, some customers experienced issues with their orders, including not receiving confirmation emails, delayed deliveries, or receiving incorrect editions of products. A few other people also felt that the customer service was unhelpful or unresponsive in certain situations, leading to frustration regarding missing items or unresolved concerns.

What people talk about most

Product

Consumers find product to be positive, with many expressing satisfaction and excitement about their... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, politeness, and... See more

Order

Reviewers mention ambiguous feedback about order, with some customers expressing satisfaction with the... See more

Customer service

Clients share positive opinions on customer service, with many reviewers describing it as excellent,... See more

Response time

Users describe positive interactions with response time, with many reviewers highlighting that their queries... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hands-down one of the best customer experiences I've ever had. After realising I haven't received the order confirmation and sending an email to see what happened, I received a very helpful and frie... See more

Rated 5 out of 5 stars

Mayra gave some: easy simple to do exact suggestions ,without being the least bit condescending or judgmental,... but rather acknowledging the issue, and with compassion, she was very helpful!!... See more

Rated 5 out of 5 stars

While the cause of my issue needs to be validated with Ancientremedies.com, the promptness and level of support provided by Rena of customer support was outstanding and I give her 11/10. If only all... See more

Rated 5 out of 5 stars

Shipping was fast, book arrived within 12 days from purchase. Print and pages are of very high quality, coupled with colour photos and very clear explanations. PDFs of gift books arrived same day of... See more

Company replied


Company details

Written by the company

Ancient Remedies is dedicated to empowering individuals on their journey to holistic health by bridging ancient healing wisdom with modern scientific understanding. We offer comprehensive resources that delve into the potency of everyday herbs and their ability to outperform modern medicines—minus the side effects. Complementing the book, our laminated recipe cards focus on specific health issues such as memory, mobility and arthritis, kidney health, heart health, blood sugar regulation, and respiratory health. These durable, easy-to-use cards present our most powerful, scientifically-backed herbal remedies, making it simple to incorporate natural healing into daily routines. At Ancient Remedies, we are committed to restoring balance and vitality through holistic approaches, making time-tested, natural solutions accessible to all. Our mission is to revive traditional practices for contemporary wellness needs, envisioning a world where natural healing complements modern medicine.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 59% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Problem solved!

I ordered Ancient Remedies several weeks ago, the tracking showed the book had been delivered but I never received it. Reaching out to customer service and explaining the issue, Marican was quick to solve my disappointment by quickly mailing out a replacement. I got the book today and I'm thrilled with my purchase. Thank you Marican!

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

Not Reputable!

This company has been charging me monthly for at least 2 years. No way to contact them, so no response.
I went to my credit union and disputed the charges. I could only dispute 2 - 3 months charges. And then I get another charge (it is actually 3 charges each time) this month. I have tried to locate valid contact information, but have not been able to. They continue drafting my account WITHOUT AUTHORIZATION and will not respond!
Don't risk it. Online info says an Austin Texas address, but when I looked it up, it shows a photo of a high rise building.
I purchased a few items from them several years ago when I lived in that area. It was a storefront in Austin.
I am now looking into other means of cease & desist their continuing to auto-draft my money without my authorization and without receiving any product for more than 2 years. I would appreciate any helpful feedback as to whether this company is still in business.

May 13, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

We sincerely apologize for the frustration and concern this situation has caused. We understand how upsetting it is to see charges you believe were unauthorized, especially after multiple attempts to seek assistance.

We would like the opportunity to personally review your account, investigate the charges, and help resolve this matter as quickly as possible. Please send us your full name, any order details you may still have, and the best contact number so our team can call you directly and assist further.

We take concerns like this seriously and would appreciate the chance to work with you toward a resolution.

Rated 1 out of 5 stars

I ordered 2 books not sure why maybe I…

I have received both refunds thank you , but when both books were sent I did not receive them that was like one month ago,that's the reason I asked for a refund , thank you for the refund

April 6, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

We sincerely apologize for the frustration and disappointment this experience has caused. We understand your concern regarding the duplicate order, the delayed resolution, and not receiving the books you paid for.

We appreciate you acknowledging that one refund was already processed, but we understand that the remaining unresolved concerns and lack of clear communication have negatively affected your experience. That is never the experience we want for our customers.

Please send us your order information along with the best contact number so our team can call you directly and personally review the shipment and refund status with you. We would truly appreciate the opportunity to resolve this properly and make things right.

Rated 5 out of 5 stars

Biehn was of great help

Biehn was of great help, and got back to me so fast. I am very excited to read The Natural Healing book and use its remedies. I also bought one for my sister’s birthday. I feel confident in recommending your book to everyone open to natural healing. Thank you for taking away the guess work.

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

Not Recommended! I'm NOT getting my books!

I wish I can say something positive, but so far having a very bad experience. Not only I am not getting the 2 books I ordered (in early April), but I am getting the same ROBOT response after complaining twice. And if that is not enough, the ads keep appearing on my Facebook and email. Daily I get adverts on how the book ships in 5 to 6 days (although my order status says "Preparing Shipping" since I ordered) and even on a Mother's Day special (meaning people that ordered last week probably got their books while I am still waiting for mine). I will definitely NOT RECOMMEND it to anyone!

Update: I received a tracking number so parcel is on its way, although I will only believe it when I see it...

April 5, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

We sincerely apologize for the frustration and disappointment this experience has caused. We understand your concerns regarding the duplicate order, the unresolved refund request, and not receiving the books you paid for.

We appreciate you bringing this to our attention, and we want to assure you that your concerns are being taken seriously. Our team will review your order and refund status directly and will reach out to you using the contact information we have on file to help resolve this matter as quickly as possible.

Thank you for your patience, and again, we’re sorry for the inconvenience and frustration this situation has caused.

Rated 1 out of 5 stars

absolutely useless customer service…

absolutely useless customer service department.
have been trying, unsuccessfully, to get return instructions for my purchase, since april 26, 2026.
today is may 9, 2026.
perhaps whoever reads this could get the ball rolling?

April 26, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

We’re sorry to hear about the frustration and delay you’ve experienced in getting a response regarding your return request.
We understand how inconvenient it is to wait this long without clear instructions, and that’s not the experience we aim to provide. We’d like to help get this resolved as quickly as possible.
Please share your order details (or confirm the name/email used for the purchase), and we will ensure this is prioritized and arrange for someone from our team to provide you with the correct return instructions right away.

Rated 5 out of 5 stars

I had an excellent experience

I had an excellent experience. The attendant Mayra was extremely helpful and assisted me with all my questions. Congratulations to the team for the excellent customer service.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Book arrived quickly

Book arrived quickly. It is bound beautifully. I had to contact support and they replied within minutes and sorted my enquiry very quickly. Both John and Mayra were very helpful.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Best ever customer service!

Thank you Maricar and John for your beyond excellent customer service.
My book arrived in the advertised time and was well packed.
After responding to my query on the same day John accelerated it to Maricar who stayed with me, and several emails later we resolved the situation. Politeness, respect, courtesy and intent to resolve was amazing.
Best customer service I've ever experienced.
Thank you!

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Honesty

Honesty, great service, & well communication that I experienced with the Ancient Remedies team (my experience was with Mayra) thank you

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t do it.

I saw a deal for The Natural Remedies book + 2 additional free books a while back on Instagram. I’ve seen this product advertised for years and it has good reviews so I bought it. Absolutely awful. My initial order was around $51, that’s fine, but I never received a confirmation email. Then when I checked my account there was an additional charge of $79! They claimed I ordered something that I did not, unless it was snuck into the insane amount of advertising in the checkout process. The $79 was reversed to my account but I still wanted the books so they confirmed they were shipped and would arrive between 7-12 business days. I waited 3 weeks until I told them just to refund all of my money which they did. Just pretty upset with the whole experience.

February 18, 2026
Unprompted review
Ancient Remedies logo

Reply from Ancient Remedies

Hi there,

We’re really sorry for the frustrating experience and completely understand why you’re upset.

This is not the kind of ordering experience we want anyone to have, especially with the confusion around the additional charge and the delay in receiving the books. We’re glad the charges were refunded, but we also understand that this does not erase the inconvenience or disappointment caused.

Our team will be reaching out to you directly to make this right and better understand what happened with your order. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

5 stars for Mayra!

Unfortunately, due to reasons beyond our control, the books can't be shipped to my region. Mayra handled letting me know + the issue of a refund with the utmost professionalism and courtesy.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great book

Great book. We are enjoying it tremendously. Also enjoying the other books & the bonuses & the recipe cards. All helpful for what we were looking for. Just fantastic!

Rena was awesome. She helped us beyond our expectations. Super excellent service. Thank you Rena.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Customer Support -- Very Satisfied!

First, I am really impressed by the material developed and sold by Ancient Remedies. The information is clear, concise and practical. I ran into an order issue where a duplicate charge occurred. I contacted the Ancient Remedies support team, provided supporting documentation and had the issue promptly resolved. Rena was a great help. Thanks, Rena!

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

wonderful Ancient Remedies experience.

I have had the most wonderful experience with the Ancient Remedies team. At first I received a different book to the one I originally wanted. I wrote to the support team and explained and received a prompt reply from J, he then explained he would pass me on to the fulfillment team, I received another prompt reply from B, who said he would get the book I had thought I’d ordered.He let me know he was getting my order ready for shipping. What a marvellous friendly efficient team. My grateful thanks from this side of the world.
MariaLouise,NZ

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

I am very happy with the books

I am very happy with the books I bought, one for me and two as gifts. Love the recipes, we use them daily! ☺️👌🏽 I am extra grateful for the good help when I needed it, with a wrong order. Thank you very much for your help Clark, it ended up being a very good deal for me. 🙈 I will gladly buy from you again, and recommend you further. For anyone who wants simple solutions to everyday health problems, get The Natural Healing Handbook.👌🏽

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Mayra showed a very professional…

Mayra showed a very professional approach when handling an issue with my order.
I accidentally ordered something I hadn't wanted and I got a total refund was issued immediately. Thank you. Greatly appreciated.

In the meantime my books have arrived 🙌 they're brilliant. I ordered 3 copies. Exactly how it was advertised on FB.

May 3, 2026
Unprompted review

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