Andrew Grant Reviews 129

In summary:

1. Offered the £1 million ASKING price on a property. No others offers had been made as this time. This was on a recorded line.

2. Scott rejected it out of hand, without speaking to his vendor.

3. I simply and politely asked what the vendors would accept? As I was willing to increase if it was affordable. But I don't want to waste mine or the vendors time in viewing something I cannot afford as it was a 70 miles round trip. Is this an unreasonable question? (nothing to do with "trying to get it on the cheap".

4. Three weeks later not heard a thing......other than a response to this review. Which perhaps say a lot about their priorities?

There are plenty of Agents out there with no bad reviews, so why take the risk with your biggest asset? Especially with one who appears pleased to receive negative reviews from clients.

N.B. The property is still for sale🤔

The staff at Andrew Grant handled our new tenancy with a great deal of efficiency. There were no delays in their responses and we felt that our matters were cared for by them. We couldn’t ask for a better estate agent to work with.

Such a pleasure to deal with and always honest and informative

Andrew & Louise were very informative when we had questions & got back to us quickly with answers.

We are very happy with the service we received from Andrew Grant & would not hesitate to recommend them to prospective customers.

Wendy & Sean

Excellent service and communication as a new tenant. Highly recommend and dealing with Karla as my agent and everyone else I encountered was excellent

I can not recommend Andrew Grant letting team highly enough, from the first engagement to the last the level of service has been exemplary, thank you Will and Karla, you and the team made the whole process effortless. I would give six stars if it was an option.

I can’t thank the team at Andrew Grant enough for such a flawless service. The staff represent the brand amazingly. A special thanks to Karla and Mandy who have been fantastic. They made the experience so easy from start to finish.

I highly recommend Andrew Grant.

Excellent service looking after my rental properties. Always on hand to help and very professional. A very different agency, highly recommended.

Me and my partner just recently rented a property through Andrew Grant and they've been absolutely amazing throughout the entire process.

The best estate agency that I've used to date!

Massive thanks to Mandy, Karla & Jake. They've been absolutely fabulous, from Mandy's professionalism and allowing us to take our time viewing the property, to Karla constantly providing updates so we're not left in the dark & facilitating a second viewing, and to Jake for being so friendly & being on the ball. The attention to detail is second to none.

The whole process was stress-free & we hope to use Andrew Grant again in the future given the stellar experience we've had.

Thanks so much! Definitely recommend for anyone looking to use an Estate Agency that cares 😊

I have recently rented a property through Andrew Grant and couldn't fault the entire process. I was so interested in the property that in the beginning I had some anxiety about my application process but every time I called the office, Karla was really informative and reassuring. When I went for my initial viewing, I met Jake on site and he was really friendly and answered any questions I had. I found out the day after the viewing that I had been selected as the new tenant so didn't have to deal with the anxiety of waiting for an answer at all. The whole process was so easy and stress free because Karla and Jake made it that way for me. I hope to use Andrew Grant again in the future.

Very professional and efficient service. Took all the stress away of selling my house.

Was over all very pleased with the support and efficiency I received from Andrew grant as sold my beloved cottage very quickly which I advised and the amount of people they got through the door and took all the pressure off , would highly recommend.

Fantastic team, very professional. Smooth process.

Andrew Grant been honest up front and very straight forward to work with. I have been kept informed as all times and look forward to working with them again.

The guys at Andrew Grant managed our property very professionally along with our expectations, we had a great service and they were pro active throughout
Can highly recommended them
Thanks guys
Mark

Thank you Will, Karla and Jake.. Super service!

My son and I recently purchased a 4 bed HMO in Worcester through Andrew Grant. It was a delight to work with Louise Jones who worked very hard to make a complicated process as easy as possible for us. She always got back to us straight away when we asked for information or documentation and was at the end of the phone whenever we needed to speak to her. She is most professional, efficient and went to a great deal of effort to sort it all out for us. I shall be very pleased to use Andrew Grant again when we have our next sale or purchase. Thank you very much for all that you did, Louise. We are both very grateful for your help. Barbi Morpuss

Buyer Beware. If I could give 0 stars I would! A house purchase has fallen through and Andrew Grant are retaining my reservation fee of £2725. It’s refundable under a few conditions, one being ‘Material defects’ and others being ‘subsidence’ etc. They have dismissed the Surveyors findings. AG quickly turn from Salesperson to nasty and pompous. We are currently at ombudsman and small claims proceedings against them

This agent requires a purchaser's reservation fee - don't pay it. They claim to refund this under certain conditions - e.g. issues with the property survey - we had many 'Red' items highlighted in our survey needing action / reduction in asking price. The agent would not acknowledge these as significant, rubbishing the report of a respected, experienced and qualified Worcestershire surveyor and refused point blank to refund our fee when the vendors would not agree to a small price reduction to cover costs of required works and the deal fell away. This agents terms and conditions are opaque - we are now chasing through the Ombudsman and if required the Small Claims Court for the the return of our money.

Very impressed with the professionalism and their willingness to help when had to change move in dates and payments, great communication from the staff I spoke with and a would definitely recommend and reuse them if the occasion arises again, a credit to the business, thankyou