Andrew Louis Estates Management Limited Reviews 162

We have worked as contractors for Andrew Louis for many years, supporting both the Lettings and Block Management teams. Gemma, Lori, Lisa, and the wider team at Block Management have always been incredibly supportive, professional, and excellent at communication. We’ve truly felt valued in our work and would happily recommend Andrew Louis Block Management. Thank you for making the experience such a positive one! 😊

Called with a leak invasive problem, Andrew Louis contacted Homesure, and they contacted me within 20 minutes of my initial call ongoing, but happy thus far.

We've had various block management companies acting on our behalf in the past 15yrs or more but Andrew Louis stands out as the best company by far.
They are much more organised in keeping residents informed and up to date on any issues that may arise.
Gemma and her team are doing a fantastic job and if I've ever had to get in touch with them, they are very quick in replying.
Keep up the great work guys and long may it continue.

Cerys is the BEST estate agent I’ve ever met. I lived in London for a long time in awful flats and no support as a renter and she has made everything easy and non-stressful and been so lovely, polite, and helpful. Give her a raise.

I had a great experience with Andrew Louis, and Cerys was especially great. She was professional, friendly, and always happy to help with any questions I had. Her communication was excellent, making the whole process smooth and stress-free. I would definitely recommend!

Good overall and reliable service

I have used Andrew Louis as my Lettings and Managing Agents for nearly 2 decades now. They have always been very professional and transparent as agents throughout my dealings with them. As a seasoned Landlord who has dealt with various Agents throughout my life, I would highly recommend them to other Landlords as a trustworthy, honest, efficient and reliable bunch.

I also have to mention both Michael and Katy, who have been superb, during my last round of new tenancy arrangements... Thank you guys.

Michael proved very efficient in dealing with a problem in our property and dealing with the follow up paperwork too. Many thanks.

This property was our first viewing, and we instantly decided to go for it. Though there were some hiccups along the way on our side, the agency was very patient and helped everything get sorted.
Even after moving in, Cerys has always replied to our emails very quickly and made sure to answer any query in full or appropriately signpost us, making the move so much less stressful - thank you!!

Cerys in Letting handled end of tenancy and new tenants moving in. Always responded in a timely manner and was clear with advice and communications.

Have been using Andrew Louis for many years now and the support they offer is second to none. You always know that you can trust their efficiency, their attention to detail and the way that they actively care for their customers!
Thank you to Michael who helped with a situation that could have progressed to be a difficult one had we not been kept in the loop!
Great company to have represent you!
Amanda

I have used Andrew Louis to manage my two Property Portfolios , and I am very satisfied with the way they operate my properties.They have good attention to detail,and excellent communications.The staff are all very good ,and my main property manager is Michael who is very attentive and professional in all my regular dealings with him.
Well done Andrew Louis from CCS Properties Ltd.

Installed new tenants in my apartment effectively and within a week of it being vacated. All planning was done well in advance, and negotiations with tenants were done quickly and effectively.

This was probably the best changeover I’ve experienced with any of my properties / agents. Many thanks to Cerys, Hayley and the team.

Good communication, happy to answer any questions you have and at a good speed even helped out of hours when problems arose.

Everytime we called with questions everyone was so helpful. Also so quick to answer emails!

Great Communication and direction skills, friendly, a pleasure working with Jemma, her colleagues and the company

Ryan came on time and did a excellent job fixed the jobs in the bathroom, recommended to anyone who needs a plumber.xx

I am renting in one of their property and recently we had a water leak from the selling in the bathroom .So we informed the property manager Jemma and she was very helpful throughout the procedure from contacting the plumber to repainting the bathroom and the floor repair as well because the leakage was very bad .
Thank you for your support Jemma.

Great experience