We were looking for house to rent around Bristol, we booked a viewing on Saturday when Harpindar at the Downend branch showed us around. She’s been on top of everything and proactively contacting the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
There’s much more to Andrews than meets the eye >> Our business is 100% owned by Andrews Charitable Trust, a charity set up to provide oversight to the business and ensure that when profits are made the shareholder dividend paid is reinvested in charitable causes, equating to over £10m in charitable donations since the business was founded >> Ethical to the core, with a heritage of social conscience, we are, in fact, Andrews Property Group – a collection of over 300 specialists. From our 47 offices throughout the South of England we offer national reach along the M4 and M5 corridors, providing local knowledge to give you a complete offering beyond sales and lettings. When you work with one part of our business, you get the benefit and expertise of the whole >> Established in 1946, we’re veterans of the property industry, with a belief in teamwork, being upfront and working around you and your preferred ways of communication. It’s how we’re able to add value where it really matters, for our clients who often have fingers in many pies. They find our depth and breadth of knowledge refreshingly reassuring
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Monika was absolutely transparent helpful and followed up with all information in detail!thanks

Reply from Andrews Property Group
I’m so thankful to Martha Scott and Molly Alexander-Didcott from Andrews in Keynsham for their incredible service, experience and guidance with selling our home. They were professional, kind and caring and made the process a really smooth one. I really felt their support during stressful moments. Thank you Martha and Molly. You’ve been amazing.

Reply from Andrews Property Group
I can’t thank Jenna and Sammi enough for all their help throughout the whole process. They were both professional, supportive, and always happy to answer any questions I had along the way. They made everything so much less stressful and kept me updated every step of the journey.
I truly appreciate all their hard work and would highly recommend Jenna and Sammi to anyone looking for reliable and friendly property agents. Thank you both again for everything!

Reply from Andrews Property Group
We can not thank Rebekah and the team at the Downend Branch enough. We’ve been struggling to find a suitable property for my mobility needs and Rebekah has made the whole process incredibly smooth and quick (it’s not even been a week since we viewed the property to all signed, sorted and moving in next week!). We are very excited to start our next chapter in our new home 🙂 thank you!

Reply from Andrews Property Group
Amazing communication and help from the team at Andrews (Downend). Rebekah has been delightful during my process of looking for a property and helping me find the perfect place!

Reply from Andrews Property Group
I received excellent service from James & Antoine at the Wallington branch. They updated me at every opportunity, listening to all my concerns and chasing my solicitor when needed. James had sold my parents house 15 years ago and his personal service is second to none. I would highly recommend both gentleman.

Reply from Andrews Property Group
Am so happy with the whole team. The letting team mostly cartin and her manager took an extra effort to help me set up everything. Am really happy and work with them. They pay attention to detail.

Reply from Andrews Property Group
Andrews, Wallington.
They have been brilliant with service and communication. Kept us posted all through the process. Unfortunately, it was a long journey due to various reasons and people on the other side but James Conner stood tall and kept things moving best he could.
I am very impressed with his professionalism. He is motivated, positive, helpful and prompt.
Highly recommend and thanks again James for getting this over the line.

Reply from Andrews Property Group
We had a fantastic experience with Harpindar Andrews during our move. She was incredibly helpful, professional, and supportive throughout the whole process. Moving house can be very stressful, but Harpindar was always approachable, responsive, and genuinely cared about making things easier for us.
She went above and beyond to help with any questions or concerns we had and made the entire experience much smoother. We really appreciated her kindness, patience, and efficiency.
Thank you again, Harpindar, for all your help — we truly couldn’t have done it without you. Highly recommended!

Reply from Andrews Property Group
We were helped massively by Rebekah from Andrews in Downend, she helped me and my partner find a rented property very quickly and was such help and really friendly, and was keeping in contact constantly, thankyou.

Reply from Andrews Property Group
I had a fantastic experience with Jessie Walters at Andrews North Cheam. From start to finish, she was professional, friendly, and incredibly helpful. Jessie kept me well informed throughout the whole process and was always quick to respond to any questions I had. Her knowledge and dedication really stood out, making everything smooth and stress-free.
I truly appreciated her support and would highly recommend Jessie to anyone looking for excellent service. Thank you again for all your help!

Reply from Andrews Property Group
I am generally very satisfied with the property and the service offered by Andrews Estate Agents in High Barnet. Lorna Pigott has been efficient and direct in her communication, and overall the experience has been positive.
That said, I do feel there is some room for improvement in how certain requests are handled. Not all of my requests were met with the level of clarity, or explanation I would have expected. At times, responses were very short and direct; while some clients may appreciate that style, I occasionally felt that requests were (not) met without much context or reasoning.
Overall, I am happy with the service, but clearer and more considerate communication would make the experience even better.

Reply from Andrews Property Group
Shannon in the Clifton branch has been great at handling all my questions and issues with regards to being a landlord so I can’t recommend them enough. Great service as always. Thanks for the help.

Reply from Andrews Property Group
Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah

Reply from Andrews Property Group
Absolutely brilliant. Very efficient and is always ready to listen - that’s what you want as a tenant. Gets the job done quickly and is willing to guide if you have any queries or questions. I do think Monika is a gem to the Andrews establishment.

Reply from Andrews Property Group
Have used Andrews Barnet for many years and never had any issues. They are very good information base for me to draw on to ensure that i am always compliant. Monika is always timely and efficient in getting things done!

Reply from Andrews Property Group
I spoke with Molly and I was given extremely helpful and practical information. I was told I would be kept aware of anything in future that could be done to help as well.

Reply from Andrews Property Group
I brought a ground floor flat in Warmley Bristol from Andrews estate agents . The staff lied to me about the property, because they had a customer from hell. I was told I don’t need a survey done. How wrong they were. The flat is covered in mould. Cracks on the outside wall, and so on. . I had to replace the bathroom and kitchen. They squeezed has much money out of me for the customer . I discovered after the sale, the vender did have the property up for sale 5 times with Andrews estate agents in longwell green Bristol. They were desperate to sale to get their commission. I am still furious from a year on wards. I will not be selling my flat with Andrews if I decide to move in the future.

Reply from Andrews Property Group
I have had dealings with Andrews in Winterbourne and Yate since 2009, Gurmit Kaur, is professional, helpful and efficient. I find her a delight to deal with and trust her advice.

Reply from Andrews Property Group
I am happy to express my feelings. Iam really thankfull to Andrew property. Especially Sarah Robinson. Whenever I ask her for sorting out problems in my property.she is so helpfull.and also she will give replay as soon as I sent message. Good service from Andrew Property.

Reply from Andrews Property Group
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.