Animalmedicines Reviews 

225
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

No problem with Animed but - Such a shame as let down by DHL dumping the parcel on the doorstep on a busy street for anyone to take.

Rated 1 out of 5 stars

I ordered from this company & ended up with someone else's order even though my name was correct on the address label. I telephone & reported this only to find that somehow it had got muddled up... See more

Company replied

Rated 1 out of 5 stars

Placed an order on the 16th September, Have contacted them twice this week via their website requesting that they get back to me regarding my order. Still no reply and still no goods. Extremely disapp... See more

Rated 1 out of 5 stars

As I write this review it will be 6 days after I first placed my order and I have only received the initial email stating that my order was being processed. Order number: AM00672410. I had payed... See more

Company replied

Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

225 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(225)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very good service

one of the bests animal medicines s website,fast delivery,easy communication in case of misunderstanding on the orders.always been great on my side

November 5, 2014
Unprompted review
Rated 5 out of 5 stars

Saved me a packet

I recently bought some Frontline Flea drops for my dog. The cost was a lot less than on the high street. Delivery was prompt and I encountered no problems. Its not the first time I've used this company and it certainly won't be the last.

October 31, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Service!!

Excellent customer service, very reasonable prices and very fast delivery, I would highly recommend Animal Medicines to anyone considering buying from them.

October 31, 2014
Unprompted review
Rated 5 out of 5 stars

Easy to navigate website and quick delivery

Ordered some tablets for my dog from animal medicines as they were a lot cheaper than other shops also repeated order every 3 months which saves me the hassle of re-ordering again. Bought iams dog food, same again a lot cheaper and was delivered the next day.

October 30, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have always had great service from animal medicines. Bit of a hicup this time and while I really appreciate that they contacted me as they thought I had ordered the wrong strength worming tablet for my cat, I was not happy that even after 4 days of me sending in an inquirey email explaning I never received a reply...I did get my worming tablets but still a reply would have been nice...another small grip I have(and I have this about all contact numbers) as I use a mobile the 0800/084/087 numbers are very expensive to ring so can you not have an alternative please.

October 21, 2014
Unprompted review
Rated 2 out of 5 stars

Poor delivery times

Products as ordered but very disappointed that it took 10 days for delivery and packaging was shabby.

October 16, 2014
Unprompted review
Rated 5 out of 5 stars

Good customer service, good prices

I ordered Frontline flea/tick treatment together with Advocate flea/worm treatment however I didn't realise a prescription was needed for Advocate.
Totally my fault but when I decided against pursuing a prescription a no quibble refund was given.

October 9, 2014
Unprompted review
Rated 1 out of 5 stars

Sent two emails and never received a response.

I have purchased from Animal Medicines since they were in Scotland which would be about 20 years and frankly I will be looking around for another company in the future. I sent two emails regarding the purchase and received no response. One of the products was very disappointing so I have sent the unopened one back. I sent an email regarding on Monday and have not received a response. There are other companies that will be delighted with my business.

October 9, 2014
Unprompted review
Rated 4 out of 5 stars

Good efficient service

We have used you for some time now and find the service very good.
We have also used an on line competitor, but on this occassion the prices were identical.

October 8, 2014
Unprompted review
Rated 3 out of 5 stars

great products but why so slow!!!!!

I bought 2 flea treatments from them .I decided to use them because they promised quicker economy deliver than the others I had looked at a slightly cheaper price. Well that didn't work- it took over a week to get 2 small boxes (think 16 aspirin) to me and cost £4 ???? WHAT? Im sorry but that is absolutely ridiculous! Royal mail would of been cheaper and quicker using recorded delivery and I would of been happy and not felt conned by their delivery schedule . Good products terrible delivery that takes forever. Why can't they use Royal Mail for small boxes and know we will get them quickly and cheaply??????

October 8, 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look